Country Club

Country Club Customer Care

Address: Country Club Hospitality & Holidays Limited, 6-3-1219/A, 4th & 5th floor, Country Club Kool, Begumpet, Hyderabad 500 016

Email ID: centralcustomercare@countryclubmail.com

Phone No: + 91 8121220686

Website : www.countryclubindia.net


Latest Judgments

Total 1725 Consumer Court Cases Against Country Club.

West Bengal

M/S. Country Vacations, A Division of Country Club Hospitality and Holidays Ltd. V/S Kalpana Bhattacharjee

Hospital   Club   Country Club   Holidays  

Court Name: Kolkata-II(Central)

Appelant Advocate Md.Baharuzzaman

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/425/2019( Date of Filing : 21 Oct 2019 )1. Kalpana Bhattacharjee17, Ananda Mohan Bose Road, Kolkata-700074,P.S.Dum Dum.2. Shankar ...

Case Number: 425

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Date of Filing: 21-10-2019

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Date of Upload: 08-08-2023

Delhi

COUNTRY CLUB HOSPITABILITY & HOLIDAYS LTD. V/S HEMA SAWAL

Club   Country Club   Holidays  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Execution Application No. EA/110/2019( Date of Filing : 21 Nov 2019 )InComplaint Case No. CC/259/20181. HEMA SAWALR/O B-4/41C,ASHOK VIHAR,PH-II,NEW D...

Case Number: 110

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Date of Filing: 21-11-2019

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Date of Upload: 08-08-2023

Delhi

COUNTRY CLUB HOSPITALITY V/S LALYMOL SANTOSH

Hospital   Club   Country Club  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 785/2016IN THE MATTERS OF:-Lalymal Santosh ……COMPLAINANTVERSUSM/s Country Club Hospitality and Holidays Pvt. Ltd. ……OPPOSITE ...

Case Number: 16

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Date of Filing: 05-12-2016

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Date of Upload: 09-08-2023

Chandigarh

ANU DHINGRA V/S COUNTRY CLUB

Club   Country Club  

Court Name: StateCommission

Appelant Advocate PRADEEP SHARMA ADV.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARH(Additional Bench)Appeal No.:46 of 2023Date of Institution:24.03.2023Date of Decision:04.08.2023Mr. Amit Saha s/o D.K. Saha (Manager) COUNTRY VACATIONS, a division of Country Club Fitness and Vacations, SCO 44 & 45,...

Case Number: 46

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Date of Filing: 22-03-2023

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Date of Upload: 10-08-2023

Haryana

M/s Country Club India Ltd. & Others V/S Durga Prashad Sharma S/o Ram Shankar Sharma

Club   Country Club  

Court Name: Faridabad

Appelant Advocate Banish Thakur

Respondant Advocate

Distic forum Faridabad, hariyanafaridabadfinal orderComplaint Case No. CC/553/2022( Date of Filing : 11 Oct 2022 )1. Durga Prashad Sharma S/o Ram Shankar SharmaH. No. 513, Colony Secv-22, FBD...........Complainant(s)Versus1. M/s Country Club India Ltd. & OthersVillage- Surajkund ...

Case Number: 553

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Date of Filing: 11-10-2022

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Date of Upload: 19-09-2023

Maharashtra

Case Number: 22

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Date of Filing: 28-06-2022

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Date of Upload: 20-08-2023

Maharashtra

Case Number: 22

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Date of Filing: 28-06-2022

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Date of Upload: 20-08-2023

Gujarat

COUNTRY CLUB INDIA LTD V/S DEVENDRA KUMAR N. PATEL

Country Club   Club  

Court Name: StateCommission

Appelant Advocate D C MEHTA

Respondant Advocate

Case Number: 15

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Date of Filing: 30-09-2015

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Date of Upload: 04-08-2023

Gujarat

Manager Shri, Country Club Vacation V/S Hardikbhai Dineshbhai Kotak

Country Club   Club  

Court Name: Rajkot Addl

Appelant Advocate

Respondant Advocate

Case Number: 46

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Date of Filing: 03-10-2022

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Date of Upload: 02-08-2023

Karnataka

M/s. Country Club Hospitality and Holidays Ltd., V/S Mr. Shane Miranda

Country Club   Hospital   Club   Holidays  

Court Name: Bangalore 3rd Additional

Appelant Advocate Mr. Unnikrishnan .M,

Respondant Advocate

Case Number: 124

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Date of Filing: 13-06-2022

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Date of Upload: 27-07-2023

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Common FAQ

Question : Am I eligible to file case against Country Club in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Country Club ?

Answer : A complaint may be made against Country Club under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Country Club Hospitality & Holidays Limited, established in 1989, has made a significant impact on India's hospitality and leisure sector. The company has cultivated a reputation for offering a wide range of leisure and entertainment services to its members and guests. With a network of over 55 properties across India and abroad, Country Club provides access to luxurious resorts, wellness facilities, and recreational amenities.
One of its key strengths is its diverse portfolio of holiday options, which include membership plans, vacation packages, and event management services. This versatility caters to the varied preferences and needs of its clientele, making it an attractive choice for holidaymakers.
Over the years, Country Club has embraced technological advancements, enhancing customer experiences and operational efficiency. This commitment to innovation has allowed it to stay competitive in a rapidly evolving industry.
Moreover, Country Club Hospitality & Holidays Limited has been a prominent player in promoting tourism, contributing to local economies, and creating jobs. Its commitment to quality service and dedication to customer satisfaction continue to make it a sought-after destination for individuals and families looking for memorable holiday experiences.
In conclusion, Country Club Hospitality & Holidays Limited has carved a niche in the hospitality sector through its extensive offerings, commitment to innovation, and dedication to customer-centric services, making it a valuable player in India's tourism industry.

Filing a complaint against Country Club Hospitality & Holidays Limited can be done through various channels. Here's a step-by-step guide on how to do it:


Contact Customer Service: Start by contacting Country Club's customer service department. They may be able to address your concerns and resolve the issue without the need for a formal complaint. You can find contact information on their official website or membership documents.

Document Your Complaint: Before proceeding further, make sure you have all the necessary documents related to your complaint, including any contracts, receipts, or correspondence with the company. This will be important if you need to escalate the complaint.

Write a Formal Complaint: If your issue remains unresolved, draft a formal written complaint. In your complaint, be clear and concise about the problem, provide relevant details such as dates, locations, and the names of any employees you've dealt with. Also, state what resolution you are seeking.

Contact Regulatory Authorities: Depending on your location, there may be government agencies or consumer protection organizations that oversee complaints against businesses like Country Club. Check with your local consumer affairs department or ombudsman office for guidance on filing a complaint.

Consider Legal Action: If your complaint is not addressed to your satisfaction, consult with a legal professional to explore your options, including the possibility of pursuing legal action or arbitration if your agreement with Country Club includes dispute resolution clauses.

Use Online Consumer Complaint Portals: There are online platforms and forums where consumers can post complaints about companies. Utilize these platforms to share your experience and potentially gain support from other affected individuals.

Social Media and Review Sites: Express your grievances on social media platforms and review websites like TripAdvisor, Yelp, or Google Reviews. Companies often pay attention to their online reputation and may respond to public complaints.