Address: Country Club Hospitality & Holidays Limited, 6-3-1219/A, 4th & 5th floor, Country Club Kool, Begumpet, Hyderabad 500 016
Email ID: centralcustomercare@countryclubmail.com
Phone No: + 91 8121220686
Website : www.countryclubindia.net
Court Name: Additional DCF, Pune
Appelant Advocate
Respondant Advocate
Case Number: 23
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Date of Filing: 25-10-2023
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Date of Upload: 16-07-2024
Court Name: Additional DCF, Pune
Appelant Advocate
Respondant Advocate
Case Number: 23
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Date of Filing: 25-10-2023
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Date of Upload: 16-07-2024
Court Name: Krishna at Vijaywada
Appelant Advocate M.S. Krishna
Respondant Advocate PUPPALA VIJAYA BHASKAR
Case Number: 24
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Date of Filing: 06-02-2018
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Date of Upload: 02-07-2024
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/82/2023( Date of Filing : 19 Jul 2023 )InComplaint Case No. CC/487/20191. Jagannath Dutta12,Gold Park Rajdanga Tribarna San...
Case Number: 82
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Date of Filing: 19-07-2023
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Date of Upload: 22-06-2024
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/115/2023( Date of Filing : 06 Oct 2023 )InComplaint Case No. CC/429/20191. Taposh Kumar Mallick78/4,Upper BPMB Sarani,P.O.B...
Case Number: 115
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Date of Filing: 06-10-2023
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Date of Upload: 22-06-2024
Court Name: Vadodara
Appelant Advocate POONAM DESAI
Respondant Advocate
Case Number: 20
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Date of Filing: 09-01-2020
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Date of Upload: 01-07-2024
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
Case Number: 512
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Date of Filing: 09-10-2013
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Date of Upload: 01-07-2024
Court Name: Hyderabad
Appelant Advocate Adv. A.Vidya Sagar
Respondant Advocate Adv.A. Naveen Kumar
Case Number: 168
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Date of Filing: 13-04-2023
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Date of Upload: 04-07-2024
Country Club Country Vacations Club Holidays
Court Name: Bangalore 2nd Additional
Appelant Advocate
Respondant Advocate
Case Number: 15
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Date of Filing: 08-02-2023
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Date of Upload: 25-06-2024
Court Name: Amritsar
Appelant Advocate Harsimranjit Singh
Respondant Advocate
Case Number: 171
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Date of Filing: 18-12-2023
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Date of Upload: 21-06-2024
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Question : Am I eligible to file case against Country Club in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Country Club ?
Answer : A complaint may be made against Country Club under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Country Club Hospitality & Holidays Limited, established in 1989, has made a significant impact on India's hospitality and leisure sector. The company has cultivated a reputation for offering a wide range of leisure and entertainment services to its members and guests. With a network of over 55 properties across India and abroad, Country Club provides access to luxurious resorts, wellness facilities, and recreational amenities.
One of its key strengths is its diverse portfolio of holiday options, which include membership plans, vacation packages, and event management services. This versatility caters to the varied preferences and needs of its clientele, making it an attractive choice for holidaymakers.
Over the years, Country Club has embraced technological advancements, enhancing customer experiences and operational efficiency. This commitment to innovation has allowed it to stay competitive in a rapidly evolving industry.
Moreover, Country Club Hospitality & Holidays Limited has been a prominent player in promoting tourism, contributing to local economies, and creating jobs. Its commitment to quality service and dedication to customer satisfaction continue to make it a sought-after destination for individuals and families looking for memorable holiday experiences.
In conclusion, Country Club Hospitality & Holidays Limited has carved a niche in the hospitality sector through its extensive offerings, commitment to innovation, and dedication to customer-centric services, making it a valuable player in India's tourism industry.
Contact Customer Service: Start by contacting Country Club's customer service department. They may be able to address your concerns and resolve the issue without the need for a formal complaint. You can find contact information on their official website or membership documents.
Document Your Complaint: Before proceeding further, make sure you have all the necessary documents related to your complaint, including any contracts, receipts, or correspondence with the company. This will be important if you need to escalate the complaint.
Write a Formal Complaint: If your issue remains unresolved, draft a formal written complaint. In your complaint, be clear and concise about the problem, provide relevant details such as dates, locations, and the names of any employees you've dealt with. Also, state what resolution you are seeking.
Contact Regulatory Authorities: Depending on your location, there may be government agencies or consumer protection organizations that oversee complaints against businesses like Country Club. Check with your local consumer affairs department or ombudsman office for guidance on filing a complaint.
Consider Legal Action: If your complaint is not addressed to your satisfaction, consult with a legal professional to explore your options, including the possibility of pursuing legal action or arbitration if your agreement with Country Club includes dispute resolution clauses.
Use Online Consumer Complaint Portals: There are online platforms and forums where consumers can post complaints about companies. Utilize these platforms to share your experience and potentially gain support from other affected individuals.
Social Media and Review Sites: Express your grievances on social media platforms and review websites like TripAdvisor, Yelp, or Google Reviews. Companies often pay attention to their online reputation and may respond to public complaints.