Country Club

Country Club Customer Care

Address: Country Club Hospitality & Holidays Limited, 6-3-1219/A, 4th & 5th floor, Country Club Kool, Begumpet, Hyderabad 500 016

Email ID: centralcustomercare@countryclubmail.com

Phone No: + 91 8121220686

Website : www.countryclubindia.net


Latest Judgments

Total 1725 Consumer Court Cases Against Country Club.

West Bengal

Manager, Country Vacations, Divn. of Country Club Hospitality and Holidays Ltd. V/S Shyamal Roy

Country Club   Country Vacations   Hospital   Club   Holidays  

Court Name: Kolkata-II(Central)

Appelant Advocate Ld. Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/337/2020( Date of Filing : 23 Dec 2020 )1. Shyamal Roy8/16, Bijoygarh, Golf Green, P.S. Jadavpur, Kolkata-700032............Compla...

Case Number: 337

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Date of Filing: 23-12-2020

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Date of Upload: 24-04-2023

Uttarakhand

Country Club Hospitality & Holidays Ltd. V/S Lt. Col. Sundeep Sen (Retd.)

Country Club   Hospital   Club   Holidays  

Court Name: StateCommission

Appelant Advocate Mr. Sankalp Chaturvedi

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,UTTARAKHAND23/16, Circular Road, Dalanwala, Dehradun, Uttarakhand 248001Dehradun-248001Final OrderFirst Appeal No. A/137/2020( Date of Filing : 28 Oct 2020 )(Arisen out of Order Dated 02/12/2019 in Case No. 33/2019 of District Nainital...

Case Number: 137

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Date of Filing: 28-10-2020

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Date of Upload: 18-04-2023

Karnataka

Country Club (India) Ltd V/S Alok Kumar Gupta

Country Club   Club  

Court Name: StateCommission

Appelant Advocate (By Shri/Smt Ravi.S.Samprathi )

Respondant Advocate

KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.First Appeal No. A/379/2017( Date of Filing : 08 Feb 2017 )(Arisen out of Order Dated 02/12/2016 in Case No. CC/2053/2012 of District Bangalore 2nd Additional)1. Alok Kumar GuptaS/o Nripendra Nath Gup...

Case Number: 379

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Date of Filing: 08-02-2017

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Date of Upload: 19-05-2023

Delhi

Country Club V/S Vijay Sehgal

Country Club   Club  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 16-06-2014

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Date of Upload: 19-04-2023

Karnataka

Managing Director M/s Country Vacations, Country Club INdia Ltd V/S Mr. Mohammed Haneef

Country Club   Country Vacations   Club  

Court Name: Dakshina Kannada

Appelant Advocate Zita Priya Moras

Respondant Advocate

Case Number: 151

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Date of Filing: 13-06-2022

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Date of Upload: 26-04-2023

Andhra Pradesh

Country Club Hospitality & Holidays Limited V/S Tadi Uma Devi

Country Club   Hospital   Club   Holidays  

Court Name: Visakhapatnam-II

Appelant Advocate K.S. Shankar

Respondant Advocate S. Mohan Rao

Case Number: 16

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Date of Filing: 25-10-2019

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Date of Upload: 01-05-2023

Delhi

COUNTRY CLUB INDIA PVT. LTD. V/S RINKU TIWARI

Country Club   Club  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II UDYOG SADAN C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/355/2018( Date of Filing : 29 Nov 2018 )1. RINKU TIWARI FLOT NO. 803, BLOCK A, SG HOME, SECTOR-3, VASUNDHARA, GHAZIABAD, UTTAR ...

Case Number: 355

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Date of Filing: 29-11-2018

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Date of Upload: 24-04-2023

Madhya Pradesh

COUNTRY CLUB V/S NAINA DHAMANI

Country Club   Club  

Court Name: Bhopal-II

Appelant Advocate AMARPAL SING

Respondant Advocate

Case Number: 20

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Date of Filing: 26-12-2020

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Date of Upload: 09-05-2023

West Bengal

Country Vacation, ( A Division of Country Club Hospitality and Holidays Ltd) V/S Mrs. Banani De,W/O-Banshi Dhar De

Country Club   Hospital   Club   Holidays  

Court Name: Rajarhat

Appelant Advocate Mr. Saikat Mali

Respondant Advocate

Additional District Consumer Disputes Redressal Commission, Rajarhat (New Town )Kreta Suraksha Bhavan,Rajarhat(New Town),2nd FloorPremises No. 38-0775, Plot No. AA-IID-31-3, New Town,P.S.-Eco Park,Kolkata - 700161Execution Application No. EA/79/2022( Date of Filing : 08 Dec 2022 ...

Case Number: 79

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Date of Filing: 08-12-2022

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Date of Upload: 04-04-2023

Karnataka

Country Club Hospitality and Holidays Ltd., V/S Mr.Vinay Mann,

Country Club   Hospital   Club   Holidays  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Before the 4th Addl District consumer forum, 1st Floor, B.M.T.C, B-Block, T.T.M.C, Building, K.H. Road, Shantinagar, Bengaluru - 560027S.L.Patil, PresidentComplaint Case No. CC/1806/2019( Date of Filing : 22 Nov 2019 )1. Mr.Vinay Mann,S/o Mr.Krishna Mann, Aged about 29 years, R/a...

Case Number: 1806

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Date of Filing: 22-11-2019

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Date of Upload: 01-04-2023

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Common FAQ

Question : Am I eligible to file case against Country Club in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Country Club ?

Answer : A complaint may be made against Country Club under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Country Club Hospitality & Holidays Limited, established in 1989, has made a significant impact on India's hospitality and leisure sector. The company has cultivated a reputation for offering a wide range of leisure and entertainment services to its members and guests. With a network of over 55 properties across India and abroad, Country Club provides access to luxurious resorts, wellness facilities, and recreational amenities.
One of its key strengths is its diverse portfolio of holiday options, which include membership plans, vacation packages, and event management services. This versatility caters to the varied preferences and needs of its clientele, making it an attractive choice for holidaymakers.
Over the years, Country Club has embraced technological advancements, enhancing customer experiences and operational efficiency. This commitment to innovation has allowed it to stay competitive in a rapidly evolving industry.
Moreover, Country Club Hospitality & Holidays Limited has been a prominent player in promoting tourism, contributing to local economies, and creating jobs. Its commitment to quality service and dedication to customer satisfaction continue to make it a sought-after destination for individuals and families looking for memorable holiday experiences.
In conclusion, Country Club Hospitality & Holidays Limited has carved a niche in the hospitality sector through its extensive offerings, commitment to innovation, and dedication to customer-centric services, making it a valuable player in India's tourism industry.

Filing a complaint against Country Club Hospitality & Holidays Limited can be done through various channels. Here's a step-by-step guide on how to do it:


Contact Customer Service: Start by contacting Country Club's customer service department. They may be able to address your concerns and resolve the issue without the need for a formal complaint. You can find contact information on their official website or membership documents.

Document Your Complaint: Before proceeding further, make sure you have all the necessary documents related to your complaint, including any contracts, receipts, or correspondence with the company. This will be important if you need to escalate the complaint.

Write a Formal Complaint: If your issue remains unresolved, draft a formal written complaint. In your complaint, be clear and concise about the problem, provide relevant details such as dates, locations, and the names of any employees you've dealt with. Also, state what resolution you are seeking.

Contact Regulatory Authorities: Depending on your location, there may be government agencies or consumer protection organizations that oversee complaints against businesses like Country Club. Check with your local consumer affairs department or ombudsman office for guidance on filing a complaint.

Consider Legal Action: If your complaint is not addressed to your satisfaction, consult with a legal professional to explore your options, including the possibility of pursuing legal action or arbitration if your agreement with Country Club includes dispute resolution clauses.

Use Online Consumer Complaint Portals: There are online platforms and forums where consumers can post complaints about companies. Utilize these platforms to share your experience and potentially gain support from other affected individuals.

Social Media and Review Sites: Express your grievances on social media platforms and review websites like TripAdvisor, Yelp, or Google Reviews. Companies often pay attention to their online reputation and may respond to public complaints.