Country Club

Country Club Customer Care

Address: Country Club Hospitality & Holidays Limited, 6-3-1219/A, 4th & 5th floor, Country Club Kool, Begumpet, Hyderabad 500 016

Email ID: centralcustomercare@countryclubmail.com

Phone No: + 91 8121220686

Website : www.countryclubindia.net


Latest Judgments

Total 1725 Consumer Court Cases Against Country Club.

Maharashtra

COUNTRY CLUB HOSPITALITY AND HOLIDAYS LTD V/S SUNIL RAM PESWANI

Hospital   Club   Country Club   Holidays  

Court Name: Additional DCF, Pune

Appelant Advocate ADV NITIN DATTU SHILA

Respondant Advocate

Case Number: 23

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Date of Filing: 01-09-2023

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Date of Upload: 04-10-2023

Delhi

COUNTRY CLUB V/S AJAY BHATIA

Club   Country Club  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 26-12-2012

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Date of Upload: 04-10-2023

Delhi

MR. MANEESH KAUSHIK V/S COUNTRY CLUB HOSPITALITY AND HOLIDAYS LTD

Hospital   Club   Country Club   Holidays  

Court Name: StateCommission

Appelant Advocate ARUNODAY LEGAL

Respondant Advocate

Case Number: 391

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Date of Filing: 10-08-2023

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Date of Upload: 22-09-2023

Delhi

MR. MANEESH KAUSHIK V/S COUNTRY CLUB HOSPITALITY AND HOLIDAYS LTD

Hospital   Club   Country Club   Holidays  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 1813

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Date of Filing: 10-08-2023

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Date of Upload: 22-09-2023

Delhi

MRS ANURADHA BANSAL V/S COUNTRY CLUB HOSPITALITY AND HOLIDAYS LTD

Hospital   Club   Country Club   Holidays  

Court Name: StateCommission

Appelant Advocate ARUNODAY LEGAL

Respondant Advocate

Case Number: 392

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Date of Filing: 10-08-2023

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Date of Upload: 21-09-2023

Delhi

MRS ANURADHA BANSAL V/S COUNTRY CLUB HOSPITALITY AND HOLIDAYS LTD

Hospital   Club   Country Club   Holidays  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 1814

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Date of Filing: 10-08-2023

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Date of Upload: 21-09-2023

West Bengal

Country Vacation (A division at country club India Ltd.) V/S Jhuma Sarkar

Club   Country Club  

Court Name: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder- President-in-Charge. Today is fixed for filing fresh step upon OP No. 1 Complainant files hazira along with one amendment petition also filed by the complainant. The same has been registered as M.A. Case being No. 39/2023. Record is now taken up for hearing. ...

Case Number: 39

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Date of Filing: 19-09-2023

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Date of Upload: 20-09-2023

Karnataka

M/s Country Club Hospitality and Holidays Ltd. V/S Prakash Kumar Nayak

Hospital   Club   Country Club   Holidays  

Court Name: StateCommission

Appelant Advocate G.Narayana Hebbar

Respondant Advocate

KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.Complaint Case No. CC/400/2019( Date of Filing : 08 Aug 2019 )1. Prakash Kumar NayakS/o Chintamani Nayak Aged about 55 years, R/a No.103, 1st floor, Warrior Towers, Palanahalli, Kotigenahalli village,...

Case Number: 400

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Date of Filing: 08-08-2019

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Date of Upload: 26-09-2023

West Bengal

Administration Manager, Country Club and Hospitality and Holidays Ltd. V/S Neha Shaw

Hospital   Club   Country Club   Holidays  

Court Name: Kolkata-II(Central)

Appelant Advocate Nasim Ahmed

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/105/2021( Date of Filing : 01 Feb 2021 )1. Neha Shaw30, Patal Danga Street, Near Amherst Street, Kolkata-700009............Complai...

Case Number: 105

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Date of Filing: 01-02-2021

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Date of Upload: 12-09-2023

Haryana

Country Club Hospitality & Holidays Limited V/S Nisha Yadav

Hospital   Club   Country Club   Holidays  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 681

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Date of Filing: 27-09-2021

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Date of Upload: 20-09-2023

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Common FAQ

Question : Am I eligible to file case against Country Club in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Country Club ?

Answer : A complaint may be made against Country Club under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Country Club Hospitality & Holidays Limited, established in 1989, has made a significant impact on India's hospitality and leisure sector. The company has cultivated a reputation for offering a wide range of leisure and entertainment services to its members and guests. With a network of over 55 properties across India and abroad, Country Club provides access to luxurious resorts, wellness facilities, and recreational amenities.
One of its key strengths is its diverse portfolio of holiday options, which include membership plans, vacation packages, and event management services. This versatility caters to the varied preferences and needs of its clientele, making it an attractive choice for holidaymakers.
Over the years, Country Club has embraced technological advancements, enhancing customer experiences and operational efficiency. This commitment to innovation has allowed it to stay competitive in a rapidly evolving industry.
Moreover, Country Club Hospitality & Holidays Limited has been a prominent player in promoting tourism, contributing to local economies, and creating jobs. Its commitment to quality service and dedication to customer satisfaction continue to make it a sought-after destination for individuals and families looking for memorable holiday experiences.
In conclusion, Country Club Hospitality & Holidays Limited has carved a niche in the hospitality sector through its extensive offerings, commitment to innovation, and dedication to customer-centric services, making it a valuable player in India's tourism industry.

Filing a complaint against Country Club Hospitality & Holidays Limited can be done through various channels. Here's a step-by-step guide on how to do it:


Contact Customer Service: Start by contacting Country Club's customer service department. They may be able to address your concerns and resolve the issue without the need for a formal complaint. You can find contact information on their official website or membership documents.

Document Your Complaint: Before proceeding further, make sure you have all the necessary documents related to your complaint, including any contracts, receipts, or correspondence with the company. This will be important if you need to escalate the complaint.

Write a Formal Complaint: If your issue remains unresolved, draft a formal written complaint. In your complaint, be clear and concise about the problem, provide relevant details such as dates, locations, and the names of any employees you've dealt with. Also, state what resolution you are seeking.

Contact Regulatory Authorities: Depending on your location, there may be government agencies or consumer protection organizations that oversee complaints against businesses like Country Club. Check with your local consumer affairs department or ombudsman office for guidance on filing a complaint.

Consider Legal Action: If your complaint is not addressed to your satisfaction, consult with a legal professional to explore your options, including the possibility of pursuing legal action or arbitration if your agreement with Country Club includes dispute resolution clauses.

Use Online Consumer Complaint Portals: There are online platforms and forums where consumers can post complaints about companies. Utilize these platforms to share your experience and potentially gain support from other affected individuals.

Social Media and Review Sites: Express your grievances on social media platforms and review websites like TripAdvisor, Yelp, or Google Reviews. Companies often pay attention to their online reputation and may respond to public complaints.