Byjus

Byjus Customer Care

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru

Email ID: support@byjus.com

Phone No: 9241333666

Website : https://byjus.com/


Latest Judgments

Total 82 Consumer Court Cases Against Byjus.

Madhya Pradesh

BYJUS V/S HEMANT GHARU

Byjus  

Court Name: Indore-II

Appelant Advocate BAKSINGH TOMAR

Respondant Advocate

Case Number: 473

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Date of Filing: 29-11-2022

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Date of Upload: 23-11-2023

Kerala

M.D Byjus V/S Anitha.M

Byjus  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/260/2023( Date of Filing : 21 Jul 2023 )1. Anitha.MMadathil House,Muthiyanga.P.O,Kannur-670691............Complainant(s)Versus1. M.D Byjus2nd Floor,Tower D,IBC Knowledge Park,4/1 Bannerghatta,Main Road,Bangaluru....

Case Number: 260

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Date of Filing: 21-07-2023

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Date of Upload: 09-11-2023

Chandigarh

M/S AKASH BYJUS MEDICAL IIT JEE FOUDATIONS DIVISION OF AKASH EDUCATIONAL SERVICES LIMITED V/S BALJINDER KAUR

Education   Byjus  

Court Name: DF-I

Appelant Advocate DEVINDER KUMAR

Respondant Advocate

Before the Upbhokta Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 27 OF 2023Baljinder Kaur Vs M/s Aakash (Byjus) BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER ASHOK RAJ BHANDARI, ...

Case Number: 27

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Date of Filing: 15-01-2023

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Date of Upload: 31-10-2023

West Bengal

BYJUS V/S SUBHRAJIT DAS

Byjus  

Court Name: Hooghly

Appelant Advocate AVIJIT DAS

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYComplaint Case No. CC/19/2023( Date of Filing : 01 Feb 2023 )1. SUBHRAJIT DASBENEPUKUR, WARD NO. 14, P.O AND P.S- ARAMBAG, PIN- 712601HOOGHLYWEST BENGAL...........Complainant(s)Versus1. ...

Case Number: 19

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Date of Filing: 01-02-2023

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Date of Upload: 29-09-2023

Uttarakhand

C E O Byju S Byjus think & Learn Pvt Ltd V/S Shri Pawan Raj Singh

Byju   Byjus  

Court Name: Nainital

Appelant Advocate Shri Narender Bergali

Respondant Advocate

Case Number: 43

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Date of Filing: 06-07-2023

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Date of Upload: 27-09-2023

Himachal Pradesh

Byjus V/S Satish Kumar

Byju   Byjus  

Court Name: Kangra

Appelant Advocate Sh. Anand Sharma

Respondant Advocate

Case Number: 217

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Date of Filing: 02-08-2023

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Date of Upload: 12-09-2023

Madhya Pradesh

BYJUS LEARNING APP V/S ABHISHEK HEDEO

Byju   Byjus  

Court Name: Bhopal

Appelant Advocate SUMIT BHALERAO

Respondant Advocate

Case Number: 23

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Date of Filing: 15-06-2023

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Date of Upload: 21-09-2023

Andhra Pradesh

1.The Manager, Byjus V/S P.Balaraja Reddy, S/o P.Rayappa Reddy

Byju   Byjus  

Court Name: Kurnool

Appelant Advocate Sri P. Gopal

Respondant Advocate Absent

Case Number: 89

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Date of Filing: 19-07-2023

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Date of Upload: 11-09-2023

Gujarat

1) Manager of Aakash Byjus (2) Branch Manager of Aakash Byjus Gandhinagar V/S Jigar R Parmar

Byju   Byjus  

Court Name: Gandhinagar

Appelant Advocate A J Gosai

Respondant Advocate

Case Number: 210

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Date of Filing: 01-07-2023

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Date of Upload: 06-09-2023

Telangana

1. BYJUs India Company Ld., V/S R. Srinivas Rao

Byju   Byjus  

Court Name: Hyderabad-II

Appelant Advocate C.V.Srinath & Associates

Respondant Advocate

Case Number: 107

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Date of Filing: 26-06-2023

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Date of Upload: 26-08-2023

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Common FAQ

Question : Am I eligible to file case against Byjus in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Byjus ?

Answer : A complaint may be made against Byjus under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Byju in Consumer Court

Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
More cases against Byju's


Step 1

Contact Byju Customer Care

Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.
Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2

Send a Legal Notice

If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.
Step 3

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.