Byjus

Byjus Customer Care

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru

Email ID: support@byjus.com

Phone No: 9241333666

Website : https://byjus.com/

Latest Judgments

Total 139 Consumer Court Cases Against Byjus.

West Bengal

Manager, Byjus & Anr. V/S Durba Das

Byjus  

Court Name: Murshidabad

Appelant Advocate Shantanu Trivedy

Respondant Advocate

District Consumer Disputes Redressal CommissionBerhampore, Murshidabad.Complaint Case No. CC/122/2022( Date of Filing : 28 Nov 2022 )1. Durba DasD/o Dipak Kr. Das, Indrapally, Raghunathganj-1, Pin-74225, Present address, 88/1 Exhibition Bagan Road, Gorabazar, Berhampore, Pin-7421...

Case Number: 122

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Date of Filing: 28-11-2022

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Date of Upload: 20-03-2023

West Bengal

BYJUS V/S RAJA NATH

Byjus  

Court Name: Hooghly

Appelant Advocate AVIJIT DAS

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYComplaint Case No. CC/233/2022( Date of Filing : 30 Nov 2022 )1. RAJA NATH27/499, Tolafatak, Lahabagan,, P.O & P.S- Chinsurah, District- Hooghly, PIN- 712101HOOGHLYWEST BENGAL..............

Case Number: 233

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Date of Filing: 30-11-2022

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Date of Upload: 27-02-2023

Kerala

CEO BYJUS V/S SALAHUDHEEN AYYOOBI VP

Byjus  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/464/2022( Date of Filing : 29 Nov 2022 )1. SALAHUDHEEN AYYOOBI VPVAALPARAMBIL HOUSE MUNNIYOOR POST MUTTICHIRA 676311...........Complainant(s)Versus1. CEO BYJUSBYJUS LEARNING APP 2ND FLOOR TOWER D IBC KNOWLEDGE P...

Case Number: 464

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Date of Filing: 29-11-2022

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Date of Upload: 06-05-2023

Orissa

1. The Support Byjus Team V/S Sri Durga Charan Pattnaik , S/O- Madhu Sudan Pattnaik

Byjus  

Court Name: Balangir

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM. BOLANGIRODISHAComplaint Case No. CC/38/2022( Date of Filing : 14 Oct 2022 )1. Sri Durga Charan Pattnaik , S/O- Madhu Sudan PattnaikAt:- Mahalaxminagar Po/Ps:- BolangirBolangirOdisha...........Complainant(s)Versus1. 1. The Support Byjus ...

Case Number: 38

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Date of Filing: 14-10-2022

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Date of Upload: 02-01-2023

Kerala

BYJUS LEARNING APP THINK V/S ANIL ANTONY P.A

Byjus  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/20/219( Date of Filing : 19 Aug 2020 )1. ANIL ANTONY P.AGRAMEENA VAYANASALA PANAMBUKAD, VALLARAPADOM, MULLAVUKADU...........Complainant(s)Versus1. BYJUS LEARNING APP THINK2ND FLOOR, TOWER D, IBC KNOWLEDGE ...

Case Number: 20

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Date of Filing: 19-08-2020

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Date of Upload: 27-10-2022

West Bengal

BYJUS Corporate Office, BYJUs V/S Bipad Taran Dhibar

Byjus  

Court Name: Bankura

Appelant Advocate Self

Respondant Advocate

IN THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION BANKURAConsumer Complaint No. 22 / 2022Present1. Samiran Dutta Ld. President2. Rina Mukherjee Ld. Member3. Sudhakar Ghosh Ld. Member ComplainantBipad Taran Dhibar, Vill + P.O. Beliatore,P.S. Beliatore, District- Bankura, PIN-...

Case Number: 22

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Date of Filing: 18-08-2022

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Date of Upload: 09-09-2022

Kerala

Byjus V/S Vinod M T

Byjus  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACADU THIRUVANANTHAPURAMPRESENT SRI.P.V.JAYARAJAN : PRESIDENT SMT.PREETHA G NAIR : MEMBER SRI.VIJU.V.R : MEMBERCC.NO.273/2019 ( Filed on : 24.08.19)ORDER DATED : 07.07.2022COMPLAINANT Vinod.M.TS/o.Maniyan, TC.15/7...

Case Number: 19

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Date of Filing: 24-08-2019

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Date of Upload: 30-07-2022

Kerala

BYJUS APP V/S ADITYA RAJESH

Byjus  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/21/199( Date of Filing : 04 May 2021 )1. ADITYA RAJESHGURUPREETHI HOUSE PONNURUNNI NURSERY SCHOOL ROAD, VYTTILA P.O, KOCHI............Complainant(s)Versus1. BYJUS APPD BLOCK, 6TH FLOOR ,4/1 BENARGHATA MAIN...

Case Number: 21

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Date of Filing: 04-05-2021

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Date of Upload: 11-07-2022

Punjab

BYJUS Think and Learn V/S Rupali Raheja

Think And Learn   Byjus  

Court Name: Patiala

Appelant Advocate Sh Rakesh Kumar Panday

Respondant Advocate

District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/19/477( Date of Filing : 29 Nov 2019 )1. Rupali RahejaR/O 495 LIG Flats Patiala SSt Nagar Patiala...........Complainant(s)Versus1. BYJUS Think and Learn Bangalore............Opp.Party(s) BEFORE:HON'BLE...

Case Number: 19

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Date of Filing: 29-11-2019

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Date of Upload: 23-05-2022

West Bengal

BYJUS,BYJU RAVEENDRAN,CEO BYJUS V/S SHIBDAS BANERJEE

Byjus  

Court Name: Bankura

Appelant Advocate

Respondant Advocate

BANKURA DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKUCHKUCHIA ROAD, SUREKA BHAWANBANKURA-722 101, WEST BENGALOFFICE-03242-255792Complaint Case No. CC/8/2022( Date of Filing : 02 Jan 2022 )1. SHIBDAS BANERJEEVILL-DAKSHINSOLE,PO-CHAKSHYAMPUR,PS-TALDANGRA,DIST-BANKURA,PIN-722152...

Case Number: 8

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Date of Filing: 02-01-2022

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Date of Upload: 08-09-2022

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Common FAQ

Question : Am I eligible to file case against Byjus in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Byjus ?

Answer : A complaint may be made against Byjus under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Byju in Consumer Court

Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
More cases against Byju's


Step 1

Contact Byju Customer Care

Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.
Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2

Send a Legal Notice

If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.
Step 3

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.