Byjus
Byjus Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 139 Consumer Court Cases Against Byjus.
Byju's (Think and Learn Pvt. Ltd.) Byjus Learning App, C.M Mathew Brothers Arcade, 2nd Floor, West N V/S Musthafa, Aged 50 Years, S/o Moosakutty, Puthanthariyil House, Chundel (PO), Vythiri Taluk, Pin:673123
Court Name: Wayanad
Appelant Advocate Adv. Swaliha K.P
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/172/2019( Date of Filing : 28 Dec 2019 )1. Musthafa, Aged 50 Years, S/o Moosakutty, Puthanthariyil House, Chundel (PO), Vythiri Taluk, Pin:673123ChundelWayanadKerala........
Case Number: 172
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Date of Filing: 28-12-2019
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Date of Upload: 22-04-2022
Byjus V/S Mohammed Sameer
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/254/2021( Date of Filing : 20 Oct 2021 )1. Mohammed SameerAl Busthan House,Near Minnath Peedika,Kaviyoor,P.O.Chokli,Kannur-670672............Complainant(s)Versus1. Byjus2nd Floor,Tower D,IBC Kowledge Park,4/1,Ban...
Case Number: 254
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Date of Filing: 20-10-2021
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Date of Upload: 23-02-2022
Byjus Think & Learn Pvt Ltd V/S Ramesh Chandra
Court Name: Kanpur Nagar
Appelant Advocate
Respondant Advocate
पत्रावली पेश हुई। अँगीकरण के बिन्दु पर परिवादको सुना गया। मूलवाद में दर्ज रजिस्टर हो। विविध वाद संख्या-08/2022...
Case Number: 8
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Date of Filing: 04-01-2022
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Date of Upload: 20-01-2022
Byjus V/S Sandhya.A
Court Name: Kannur
Appelant Advocate M.C.Ramachandran
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/149/2021( Date of Filing : 16 Jul 2021 )1. Sandhya.AW/o vinod Kumar,Manchirackal House,chorukkala,Kurumathoor,thaliparamba taluk,Kannur............Complainant(s)Versus1. Byjus2nd Floor,IBC Knowledge Park,4/1 Bann...
Case Number: 149
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Date of Filing: 16-07-2021
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Date of Upload: 08-12-2021
Byjus The Learning App V/S Sachin Gupta
Court Name: SAS Nagar Mohali
Appelant Advocate Atul Kaushik
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONSCO 43, Phase 2, MohaliComplaint Case No. CC/2190/2019( Date of Filing : 31 Oct 2019 )1. Sachin GuptaSh. Subhash Chand Gupta, R/o H.No 340, Gobind Colony, Near Hemkunt Public School, Sector-11, Kharar, District Mohali............Comp...
Case Number: 2190
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Date of Filing: 31-10-2019
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Date of Upload: 27-10-2021
BYJUS The Learning App V/S Kulwinder Singh
Court Name: Barnala
Appelant Advocate Amandeep Singh Bahia
Respondant Advocate
Heading1Heading2Complaint Case No. CC/76/2021( Date of Filing : 25 Feb 2021 )1. Kulwinder SinghS/o Bikkar Singh R/o Patti Bala SangheraBarnalaPunjab...........Complainant(s)Versus1. BYJUS The Learning AppThe Learning App. Having its Headquarter at IBC Knowledge Park, Tower D,4/1,...
Case Number: 76
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Date of Filing: 25-02-2021
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Date of Upload: 10-03-2021
BYJUS V/S Rakesh Kumar S/o Kashmiri Lal
Court Name: Kurukshetra
Appelant Advocate
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPTUES REDRESSAL COMMISSION, KURUKSHETRA.Complaint Case No.171 of 2020.Date of instt: 27.05.2020 Date of Decision:23.02.2021.Rakesh Kumar son of Shri Kashmiri Lal resident of house No.100/10, Joshian Mohalla, New B...
Case Number: 171
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Date of Filing: 27-05-2020
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Date of Upload: 24-02-2021
BYJUS The Learning App. V/S Kulwinder Singh
Court Name: Barnala
Appelant Advocate Amandeep Singh Bahia
Respondant Advocate
Heading1Heading2Complaint Case No. CC/427/2020( Date of Filing : 30 Dec 2020 )1. Kulwinder Singhson of Bikker Singh resident of Patti Bala, Sanghera, Teshil and District Barnala. ...........Complainant(s)Versus1. BYJUS The Learning App. Having its Headquarter at IBC Knowledge Par...
Case Number: 427
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Date of Filing: 30-12-2020
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Date of Upload: 11-01-2021
BYJUS The Learning App V/S Kulwinder Singh
Court Name: Barnala
Appelant Advocate Amandeep Singh Bahia
Respondant Advocate
Heading1Heading2Complaint Case No. CC/375/2020( Date of Filing : 03 Dec 2020 )1. Kulwinder SinghS/o Bikkar Singh R/o Patti Bala SangheraBarnalaPunjab...........Complainant(s)Versus1. BYJUS The Learning Apphaving its headquarter at knowledge Park Tower D, 4/1, bannerghatta Main Ro...
Case Number: 375
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Date of Filing: 03-12-2020
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Date of Upload: 15-12-2020
BYJUS COMPANY V/S MUKESH SHARMA
Court Name: Gautam Buddha Nagar
Appelant Advocate
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER FORUMGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Miscellaneous Application No. MA/203/2020( Date of Filing : 03 Nov 2020 )In1. MUKESH SHARMAVILLAGE - NAGLI, WAZIDPUR, SECTOR 135, DISTT. GAUTAM BUDDH NAGAR, ...........Appellant(s)Versus1. ...
Case Number: 203
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Date of Filing: 03-11-2020
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Date of Upload: 06-11-2020
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Common FAQ
Question : Am I eligible to file case against Byjus in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byjus ?
Answer : A complaint may be made against Byjus under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
More cases against Byju's
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.