Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 854 Consumer Court Cases Against Apple.
Apple India Private Ltd V/S Aiwin C Manuel
Court Name: Kottayam
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/48/2019( Date of Filing : 10 Apr 2019 )1. Aiwin C ManuelCharalil House Thattarathatta Post Thodupuzha...........Complainant(s)Versus1. Apple India Private Ltd19th floor,Concord Tower CUB city No.24 Vittal Ma...
Case Number: 48
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Date of Filing: 10-04-2019
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Date of Upload: 03-12-2019
Apple India Pvt. Ltd. V/S Gurdeep Kaur
Court Name: DF-I
Appelant Advocate Ramanpreet Singh
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH =======Consumer Complaint No.:CC/534/2018Date of Institution:26/10/2018Date of Decision:31/10/2019Gurdeep Kaur D/o Sh. Raghvir Singh, R/o H.No.3432, Sector 71, Mohali.…..ComplainantV E R S U S[1] Apple India Pvt...
Case Number: 534
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Date of Filing: 26-10-2018
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Date of Upload: 01-11-2019
APPLE INDIA PVT LTD V/S JEFRIN K J
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/16/85( Date of Filing : 09 Feb 2016 )1. JEFRIN K JKUTTAPPASSERY HOUSE,MUNDAMVELI P.O. SOUDHI,COCHIN-7...........Complainant(s)Versus1. APPLE INDIA PVT LTD19 FLOOR CONCORD TOWER C,UB CITY NO.24 VITTAL MALLY...
Case Number: 16
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Date of Filing: 09-02-2016
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Date of Upload: 05-03-2020
Apple India Pvt. Ltd. V/S Abhishek Kabir
Court Name: Kolkata-II(Central)
Appelant Advocate Ld.adv
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/353/2019( Date of Filing : 30 Aug 2019 )1. Abhishek KabirAnubhab Apartment,1st Floor, 1113,Madurdah, Hossainpur, P.S.Anandapur,Kolkata-...
Case Number: 353
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Date of Filing: 30-08-2019
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Date of Upload: 17-10-2019
Apple Inc. V/S Gagandeep Singh
Court Name: DF-II
Appelant Advocate Arif Qureshi Adv.
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:309 of 2018Date of Institution:04.06.2018Date of Decision:19.09.2019Gagandeep Singh s/o Sat Pal Singh, R/o Kothi No.82, Sector 71, Mohali. ……..ComplainantVersus1] Apple Inc. ha...
Case Number: 309
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Date of Filing: 01-06-2018
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Date of Upload: 10-10-2019
APPLE INDIA PVT. LTD. THROUGH ITS DIRECTORS GAURAV DUGGAL V/S MR. ASHISH SRIVASTAVA
Court Name: Additional DCF, Thane
Appelant Advocate IN PERSON
Respondant Advocate
THANE ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUMRoom no. 428 and 429, Konkan Bhavan Annex Building, 4th Floor,C.B.D. Belapur, Navi Mumbai 400 614Complaint Case No. CC/19/191( Date of Filing : 28 Aug 2019 )1. MR. ASHISH SRIVASTAVAS/O SHRI HRIDAI GOPAL VERMA, HAVING ADDR...
Case Number: 19
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Date of Filing: 28-08-2019
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Date of Upload: 20-09-2019
APPLE INDIA PVT.LTD. V/S SAMEER TRIPATHI
Court Name: StateCommission
Appelant Advocate BY POST
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeal No. 462 of 2017 Date of Institution: 17.04.2017 Date of Decision: 04.09.2019Sameer Tripathi, resident of House No.21, Block G, South City 1, Gurugram-122001, Haryana.….Complainant-Appellan...
Case Number: 462
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Date of Filing: 18-04-2017
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Date of Upload: 10-09-2019
INVENT APPLE PREMIUM V/S GAUTAM ARORA
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (WEST).150-151; COMMUNINTY CENTER ; C-BLOCK; JANAK PURI; NEW DELHICASE NO. 583/2017Gautam AroraS/o Sh. Anil AroraR/o 3018, Shiv ChowkRanjeet Nagar,South Patel Nagar,New Delhi-110008 ..…. ComplainantVERSUSInvent Apple Premium Resel...
Case Number: 17
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Date of Filing: 03-10-2017
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Date of Upload: 29-08-2019
Apple India Limited, V/S Rakshit Sikka
Court Name: Rohtak
Appelant Advocate Sh. Sandeep Raj Kinra
Respondant Advocate
District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Execution Application No. EA/19/113( Date of Filing : 14 Jun 2019 )InComplaint Case No. CC/15/5771. Rakshit SikkaS/o Sh. Sunil Sikka R/o H.No. 112-R Model Town Rohtak. ...........Appellant(s)Versus1. Apple India L...
Case Number: 19
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Date of Filing: 14-06-2019
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Date of Upload: 16-08-2019
Apple India P.Ltd V/S Captain Abhinav
Court Name: Bhatinda
Appelant Advocate Nihit Dalmia
Respondant Advocate
Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/19/45( Date of Filing : 20 Feb 2019 )1. Captain AbhinavQTR.NO.P653/D,Faridkot Military Station,Faridkot-151203...........C...
Case Number: 19
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Date of Filing: 20-02-2019
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Date of Upload: 14-08-2019
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.