Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 854 Consumer Court Cases Against Apple.

NCDRC

APPLE INDIA PRIVATE LIMITED & 2 ORS. V/S RAGHAV PRATAP SINGH

Apple   Apple   Apple India  

Court Name: NCDRC

Appelant Advocate M/S. CAPSTONE LEGAL.

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 1106 OF 2019(Against the Order dated 25/02/2019 in Complaint No. 118/2018 of the State Commission Rajasthan)1. RAGHAV PRATAP SINGHS/O. SHRI. RAMPRATAP SINGH. R/O. DIGGI HOUSE, SHIVAJI MARG, SAWAI MANSINGH H...

Case Number: 1106

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Date of Filing: 05-07-2019

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Date of Upload: 19-07-2019

Kerala

APPLE INDIA PVT .LTD V/S ATHUL .A.V

Apple   Apple   Apple India  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/306/2018( Date of Filing : 05 Nov 2018 )1. ATHUL .A.VALATHUM VEETIL (H),THAMBURAN PADI ,NORTH BEYPORE ,CALICUT ,KERALA -673015...........Complainant(s)Versus1. APPLE INDIA PVT .LTD19th FLOOR ,CONCORDE TO...

Case Number: 306

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Date of Filing: 05-11-2018

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Date of Upload: 16-07-2019

Maharashtra

Service Manager, Apple Autorized Service centre V/S Mr Abhijit Sunil Bhavsar

Apple  

Court Name: Thane

Appelant Advocate Adv Ramesh F Labhane

Respondant Advocate

THANE DISTRICT CONSUMER DISPUTES REDRESSAL FORUMRoom No.214, 2nd Floor, Collector Office Building, Thane-400 601Complaint Case No. CC/431/2016( Date of Filing : 24 Jun 2016 )1. Mr Abhijit Sunil BhavsarAt A 204, Sunder Nagar co op Hsg Society, Garanan Maharaj Mata Samor, M K Colle...

Case Number: 431

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Date of Filing: 24-06-2016

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Date of Upload: 17-06-2019

Chandigarh

Apple Care Centre V/S Karatika Singh

Apple  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARHConsumer Complaint No:696 of 2018Date of Institution:10.12.2018Date of Decision:03.06.2019Karatika Singh daughter of Sukhendra Singh, R/o H.No.22/20, 8 Marla Colony, Panipat, at present H.No.914, 2nd Floor, Sector 70, ...

Case Number: 696

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Date of Filing: 10-12-2018

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Date of Upload: 03-07-2019

Punjab

Apple India Pvt Ltd V/S Tajinder Singh

Apple   Apple   Apple India  

Court Name: Jalandhar

Appelant Advocate Sh. Abhay Partap

Respondant Advocate

District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/157/2019( Date of Filing : 13 May 2019 )1. Tajinder SinghTajinder Singh son of Sh. Balbir Singh, R/o Village Dhamaj, Distric...

Case Number: 157

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Date of Filing: 13-05-2019

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Date of Upload: 23-05-2019

Uttar Pradesh

APPLE INDIA LIMITED V/S ABHISHEK RAJ SINGH

Apple   Apple India  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

...

Case Number: 63

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Date of Filing: 20-05-2019

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Date of Upload: 22-05-2019

Punjab

Apple India Pvt. Ltd. V/S Ashish Singla S/o Sh Ashwani Kumar Singla

Apple   Apple India  

Court Name: Jalandhar

Appelant Advocate Sh Sorav Gupta

Respondant Advocate

District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/53/2017( Date of Filing : 23 Feb 2017 )1. Ashish Singla S/o Sh Ashwani Kumar Singla R/o H.No.60/61,Mohalla No.11,Jalandhar C...

Case Number: 53

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Date of Filing: 23-02-2017

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Date of Upload: 30-04-2019

Punjab

Apple India Pvt. Ltd. V/S Raghav Singla S/o Sh Suresh Kumar Singla

Apple   Apple   Apple India   Suresh  

Court Name: Jalandhar

Appelant Advocate Sh Sorav Gupta

Respondant Advocate

District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/43/2017( Date of Filing : 16 Feb 2017 )1. Raghav Singla S/o Sh Suresh Kumar SinglaR/o H.No.10/1,Mohalla No.14,Jalandhar Cant...

Case Number: 43

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Date of Filing: 16-02-2017

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Date of Upload: 30-04-2019

Delhi

APPLE INDIA V/S SHUBHAM AGGARWAL

Apple   Apple   Apple India  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer complaint no. 424 / 2017 Date of Institution 30/10/2017 Order Reserved on 24/04/2019 Date of Order 26/04/2019In matter ofMr. Shubham Aga...

Case Number: 424

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Date of Filing: 13-10-2017

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Date of Upload: 09-05-2019

Jammu and Kashmir

APPLE INDIA V/S HIMANK SHARMA

Apple   Apple India  

Court Name: Jammu

Appelant Advocate ROHIT CHANDAN

Respondant Advocate

case is withdrawn by the complainant...

Case Number: 385

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Date of Filing: 17-10-2018

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Date of Upload: 22-04-2019

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.