Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/


Latest Judgments

Total 785 Consumer Court Cases Against Apple.

Haryana

Apple Inc V/S Rajesh Kumar Deswal S/o Jagmal Singh

Apple  

Court Name: Kurukshetra

Appelant Advocate Asish Deswal

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISISON, KURUKSHETRAComplaint No. 335 of 2021Date of institution: 28.10.2021 Date of decision: 30.04.2024Rajesh Kumar Deswal son of Shri Jagmal Singh Deswal, resident of House No. 25, Sector-5, Urban Estate, Kurukshetra Mb. 9355...

Case Number: 335

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Date of Filing: 28-10-2021

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Date of Upload: 07-05-2024

Delhi

APPLE INDIA V/S SANJEEV SHARMA

Apple  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 46/2018IN THE MATTERS OF:-Sanjeev Sharma ……COMPLAINANTVERSUSApple India Pvt. Ltd. ……OPPOSITE PARTYCoram:SONICA MEHROTRA (PRES...

Case Number: 18

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Date of Filing: 01-02-2018

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Date of Upload: 02-05-2024

Uttar Pradesh

APPLE INDIA PVT LTD. V/S ANUPAM JALAN

Apple  

Court Name: Lucknow-II

Appelant Advocate VISHAL JALAN

Respondant Advocate

Case Number: 32

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Date of Filing: 09-02-2018

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Date of Upload: 30-04-2024

Punjab

Apple India V/S Kamalpreet Singh

Apple  

Court Name: Jalandhar

Appelant Advocate Sh. Vikas Kumar Gupta

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/4/2022( Date of Filing : 11 Jan 2022 )1. Kamalpreet Singh aged 34 years S/o Sh.Sardara Singh R/o Hno. 93, New Baldev Nagar...

Case Number: 4

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Date of Filing: 11-01-2022

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Date of Upload: 02-05-2024

Rajasthan

APPLE INDIA PVT LTD V/S JAFRU KHAN

Apple  

Court Name: Alwar

Appelant Advocate RAFI KHAN

Respondant Advocate

Case Number: 1077

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Date of Filing: 12-09-2017

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Date of Upload: 25-04-2024

Karnataka

Apple Inc V/S Arun Madhavan 2/33 Viralaivilai, Bathelpuram PO.

Apple  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Case Number: 153

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Date of Filing: 06-06-2023

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Date of Upload: 20-04-2024

Haryana

Apple India Pvt. Ltd. V/S Annu

Apple  

Court Name: Rohtak

Appelant Advocate Sh. Sunil Hooda

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/24/36( Date of Filing : 05 Mar 2024 )InComplaint Case No. CC/23/1611. AnnuS/o Sh. Jai Singh R/o Village Bedwa, Tehsil Meham, District Rohtak............Appellant(s)Versus1. Apple India Pv...

Case Number: 24

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Date of Filing: 05-03-2024

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Date of Upload: 19-04-2024

Rajasthan

Apple India Pvt. Ltd V/S Shubham

Apple  

Court Name: Bikaner

Appelant Advocate Manish 9460313510

Respondant Advocate

Case Number: 218

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Date of Filing: 22-08-2023

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Date of Upload: 08-04-2024

Haryana

Apple India Private Limited V/S Aryan Malik

Apple  

Court Name: Rohtak

Appelant Advocate Complainant In Person

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/24/162( Date of Filing : 03 Apr 2024 )1. Aryan MalikS/o Devender Malik, R/o Street 7, Baba Mastnath Nagar, Rohtak-124001, Haryana............Complainant(s)Versus1. Apple India Private Limiteda c...

Case Number: 24

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Date of Filing: 03-04-2024

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Date of Upload: 12-04-2024

Uttar Pradesh

APPLE INDIA PVT LTD V/S SHASHWAT AGARWAL

Apple  

Court Name: Lucknow-II

Appelant Advocate SUBIR SARKAR

Respondant Advocate

Case Number: 25

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Date of Filing: 03-02-2017

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Date of Upload: 01-04-2024

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.