Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Punjab

Managing Director Amazon India V/S Dr. Gurdeep Singh Sidhu

Amazon   Amazon  

Court Name: Faridkot

Appelant Advocate G.S. Chauhan

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FARIDKOTComplaint No. : 274 Date of Institution : 19.09.2016Date of Decision : 8.05.2017Dr. Gurdeep Singh Sidhu aged about 45 years s/o Mohinder Singh Sidhu # 44, Housefed Colony, Bathinda, now # 492, Puri Clony, Ferozepur Road, Faridk...

Case Number: 16

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Date of Filing: 19-09-2016

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Date of Upload: 05-06-2017

Delhi

AMAZON V/S SANTOSH KUMAR

Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

08/17 D.O.O-05.05.2017Present :- Shri Santosh Kumar Mishra complainant.Counsel for OP. In view of separate statement of Shri Santosh Kumar Mishra complainant of even date the complaint is hereby dismissed as withdrawn being settled and fully satisfied. Copy of order be given Da...

Case Number: 17

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Date of Filing: 03-01-2017

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Date of Upload: 05-05-2017

Haryana

AMAZON SELLER SERVICES PVT.LTD V/S PUNEET KUMAR UPADHYAY

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate VISHAL MADAN

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA. Execution Application No.:57 of 2016Date of Institution:07.11.2016Date of Decision:28.03.2017Puneet Kumar Upadhyay, age 26 years S/o Sh.Ganesh Dutt, R/o House No.1408, Dashmesh Nagar, E-Block, Village Naya Gaon, Di...

Case Number: 57

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Date of Filing: 07-11-2016

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Date of Upload: 30-03-2017

Haryana

PUNEET KUMAR UPADHAYA V/S AMAZON SELLER SERVICES PVT.LTD.

Amazon  

Court Name: StateCommission

Appelant Advocate INDERJIT SINGH

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeals No. 903 of 2016 & 143 of 2017.Date of Institution: 29.09.2016 & 06.02.2017. Date of Decision: 27.03.2017.Appeal No.903 of 2016Amazon Seller Services Private Limited, having its registered office...

Case Number: 903

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Date of Filing: 29-09-2016

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Date of Upload: 03-04-2017

Haryana

AMAZON INDIA PVT.LTD. V/S PUNEET

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON.

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Complaint Case No.:206 of 2016Date of Institution:08.08.2016Date of Decision:17.03.2017Puneet S/o Sh.Balinder Kumar, R/o H.No.2770, Sector-15, Panchkula, Haryana. ….ComplainantVersus1. Amazon India, Brigade...

Case Number: 206

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Date of Filing: 08-08-2016

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Date of Upload: 20-03-2017

Chandigarh

Amazon India V/S Dhawal Bhandari

Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Nitin Thatai,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:243 of 2016Date of Institution:11.04.2016Date of Decision:10.03.2017Dhawal Bhandari s/o Sh.R.K.Bhandari, R/o House NO.3320, Sector 19-D, Chandigarh 160019 …..ComplainantVersusAmazon S...

Case Number: 243

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Date of Filing: 08-04-2016

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Date of Upload: 28-03-2017

Chandigarh

Gopal Krishan V/S Amazon Seller Services Private Limited

Amazon   Amazon   Amazon Seller Services Private Limited  

Court Name: StateCommission

Appelant Advocate Inderjit Singh,Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONUT CHANDIGARHFirst Appeal No. A/27/2017(Arisen out of Order Dated 20/12/2016 in Case No. Complaint Case No. CC/570/2016 of District DF-II)1. Amazon Seller Services Private LimitedChandigarh...........Appellant(s)Versus1. Gopal KrishanCh...

Case Number: 27

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Date of Filing: 15-02-2017

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Date of Upload: 23-02-2017

Delhi

AMAZON V/S SUDHA

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

CC-765/16 D.O.O.-11/02/2017Complaint taken up in National Lok Adalat held today on 11/02/2017. Shri Anurag Singh, Advocate for complainant on 30.1.2017 made statement that the matter is settled between the complainant and opposite parties and as per the settlement the complainant...

Case Number: 16

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Date of Filing: 25-11-2016

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Date of Upload: 16-02-2017

Orissa

Director, Amazon Seller Services Pvt.Ltd, At- Gateway-8th floor, 26/1, Dr Rajkumar Road, Malleswara V/S Samir Kumar Patro

Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Mr S.S.Mishra

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NABARANGPURHeading 2Complaint Case No. CC/240/2016( Date of Filing : 20 Oct 2016 )1. Samir Kumar Patro At-Panjia Street, po/ps/dist- Nabarangpur...........Complainant(s)Versus1. Director, Amazon Seller Services Pvt.Ltd, At- Gateway-8th ...

Case Number: 240

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Date of Filing: 20-10-2016

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Date of Upload: 20-09-2020

Haryana

Manik Sethi V/S Amazon India

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Revision Petition No : 140 of 2016Date of Institution: 19.12.2016Date of Decision : 23.01.2017Amazon India, Registered Office Address; Brigade Gateway, 8th Floor, 26/1, Dr. Raj Kumar Road, Malleshwaram (W), Bangalore...

Case Number: 140

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Date of Filing: 19-12-2016

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Date of Upload: 02-02-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.