Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Uttar Pradesh

AMAZON DEVELOPMENT CENTER, V/S HUSSAIN SHAFI BABA

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate RAVINDRA KUMAR

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER FORUMGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Miscellaneous Application No. MA/169/2021( Date of Filing : 09 Apr 2021 )In1. HUSSAIN SHAFI BABAA B J HYTIES JITA 1, GREATER NOIDA, ...........Appellant(s)Versus1. AMAZON DEVELOPMENT CENTER...

Case Number: 169

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Date of Filing: 09-04-2021

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Date of Upload: 15-04-2021

Tripura

Amazon Seller Services Private Ltd. & Others. V/S Sri Animesh Baidya

Amazon   Amazon  

Court Name: West Tripura

Appelant Advocate Mr.M.K.Arya, Mr.S.Roy, Mr.S.B.Deb.

Respondant Advocate Mr. R.Bhattacharya, Mrs. M.Roy, Mr.B. Chakraborty.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 76 of 2019.Sri Animesh Baidya,S/O.Lt. Satyabrata Baidya,C/O.Sri Sunil Das,Jogendra Nagar, Near Vidyasagar Bridge, Agartala,Dist.-West Tripura, ….........…................................

Case Number: 76

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Date of Filing: 07-09-2019

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Date of Upload: 12-04-2021

Haryana

PRIYA DESWAL AND ANOTHER V/S AMAZON SELLER SERVICES PVT. LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate INDERJIT SINGH

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Revision Petition No. 09 of 2021Date of Institution: 24.03.2021Date of Decision: 02.04.2021Amazon Seller Services Private Limited, Registered Office at Brigade Gateway, 8th Floor, 26/1, Dr. Rajkumar Road, Malleshwa...

Case Number: 9

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Date of Filing: 24-03-2021

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Date of Upload: 06-04-2021

Uttar Pradesh

AMAZON PVT.LTD. V/S NITIN KUMAR VERMA

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate NARESH CHAND GUPTA

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER FORUMGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Miscellaneous Application No. MA/144/2021( Date of Filing : 23 Mar 2021 )In1. NITIN KUMAR VERMAPREM NAGAR, DANKAUR, DISTT. GAUTAM BUDDH NAGAR 203201,...........Appellant(s)Versus1. AMAZON P...

Case Number: 144

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Date of Filing: 23-03-2021

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Date of Upload: 01-04-2021

Haryana

RAHUL GAUTAM AND ANOTHER V/S AMAZON SELLER SERVICES PVT. LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate INDERJIT SINGH

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Revision Petition No. 08 of 2021Date of Institution: 22.03.2021Date of Decision: 30.03.2021Amazon India (Correct name Amazon Seller Services Private Limited) Registered Office at Brigade Gateway 8th Floor, 26/1, Di...

Case Number: 8

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Date of Filing: 22-03-2021

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Date of Upload: 30-03-2021

Haryana

ARUN SINGH AND ANOTHER V/S AMAZON SELLER SERVICES PVT. LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate INDERJIT SINGH

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Revision Petition No. 06 of 2021Date of Institution: 10.03.2021Date of Decision: 24.03.2021M/s Amazon Seller Services Private Limited through its authorized signatory having its registered office at Brigade Gateway...

Case Number: 6

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Date of Filing: 10-03-2021

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Date of Upload: 25-03-2021

Haryana

Amazon India V/S Renu

Amazon   Amazon   Amazon India  

Court Name: Rohtak

Appelant Advocate Sh. Y.S. Dalal

Respondant Advocate Sh. Vikram Khattar

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/18/229( Date of Filing : 29 May 2018 )1. RenuD/o Sh. Kapoor Singh R/o VPO Puthi Saman, Tehsil Hansi District Hissar Now R/o Room No.7 Abhilasha Girls Hostel Narmada Hostel, MDU Rohtak. ............

Case Number: 18

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Date of Filing: 29-05-2018

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Date of Upload: 25-03-2021

Punjab

Amazon Seller Services Private Limited V/S Minkel Bansal

Amazon   Amazon   Amazon Seller Services Private Limited  

Court Name: Sangrur

Appelant Advocate Sh.Gurbachan Singh Nehal

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRURJUDICIAL COURT COMPLEX, 3RD FLOOR, SANGRUR (148001)PUNJABComplaint Case No. CC/441/2018( Date of Filing : 15 Oct 2018 )1. Minkel BansalMinkel Bansal S/o Sh. Rakesh Kumar Bansal, R/o H.No.542, Street No.3, Mehal Mubarak Colony, Sa...

Case Number: 441

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Date of Filing: 15-10-2018

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Date of Upload: 08-03-2021

Haryana

Amazon India V/S Amit

Amazon   Amazon   Amazon India  

Court Name: Karnal

Appelant Advocate

Respondant Advocate Vishal Khattar

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No. 531 of 2019 Date of instt.19.08.2019 Date of Decision 01.03.2021Amit son of Suraj Parkash resident of # 638 Sector-13 Extension, Karnal-132001, age-43 years. …….Complainant. Ver...

Case Number: 531

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Date of Filing: 19-08-2019

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Date of Upload: 12-03-2021

Punjab

Amazon India V/S Karan Kumar

Amazon   Amazon   Amazon India  

Court Name: Mansa

Appelant Advocate In person

Respondant Advocate Sh Kuldeep Singh Dhaliwal

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMMANSAPUNJABComplaint Case No. CC/19/122( Date of Filing : 01 Nov 2019 )1. Karan KumarS/o Avinash Chander Labh Singh Street Court Road MansaMansaPunjab...........Complainant(s)Versus1. Amazon IndiaRegd. Office Amazon World Centre Brigade G...

Case Number: 19

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Date of Filing: 01-11-2019

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Date of Upload: 01-03-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.