Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1816 Consumer Court Cases Against Amazon.
AMAZON SELLER SERVICES PVT. LTD. V/S PARAS JAIN
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 930 OF 20171. PARAS JAINB-9/3, Vallabh Vihar Society, Sector - 13 Rohini,Delhi - 110 085............Complainant(s)Versus1. AMAZON SELLER SERVICES PVT. LTD.Brigade Gateway, 8th Floor, 26/1, Dr. Rajkumar Roa...
Case Number: 930
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Date of Filing: 05-04-2017
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Date of Upload: 22-09-2021
Amazon Seller Services Ltd. V/S Rishabh Kumar
Court Name: Amritsar
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal CommissionSCO 100, District Shopping Complex, Ranjit AvenueAmritsar, PunjabComplaint Case No. CC/214/2021( Date of Filing : 22 Apr 2021 )1. Rishabh Kumar1442, Preet Vihar, Chheharta Road, Opp. GNDU, AmritsarAmritsarPunjab...........Complainant...
Case Number: 214
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Date of Filing: 22-04-2021
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Date of Upload: 21-09-2021
Ghouse Pasha , Proprietor , aged 35 year V/S Amazon Seller Services Pvt Ltd , Reptd by authorized Signatory Mr. Rahul Sundaram Senior Corporate Counsel
Court Name: StateCommission
Appelant Advocate Diwakar
Respondant Advocate
KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.First Appeal No. A/452/2021( Date of Filing : 16 Jun 2021 )(Arisen out of Order Dated 22/03/2021 in Case No. CC/786/2019 of District Bangalore 1st & Rural Additional)1. Amazon Seller Services Pvt Ltd ...
Case Number: 452
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Date of Filing: 16-06-2021
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Date of Upload: 17-09-2021
Raja D V/S Amazon Seller Services Pvt Ltd, Rept by its Authorized Signatory, Mr. Rahul Sundaram,Sr Corporate counsel
Court Name: StateCommission
Appelant Advocate Diwakar
Respondant Advocate
KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.First Appeal No. A/453/2021( Date of Filing : 16 Jun 2021 )(Arisen out of Order Dated 09/02/2021 in Case No. Complaint Case No. CC/634/2018 of District Bangalore 1st & Rural Additional)1. Amazon Selle...
Case Number: 453
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Date of Filing: 16-06-2021
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Date of Upload: 17-09-2021
The Authorised Signatory, Amazon Online Shoppy India Ltd. V/S Sri.Jomon Chacko
Court Name: Alappuzha
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHAPazhaveedu P.O., AlappuzhaComplaint Case No. CC/309/2019( Date of Filing : 21 Nov 2019 )1. Sri.Jomon ChackoIthickayippuram, Thathampally P.O., Alappuzha - 688013 ...........Complainant(s)Versus1. The Authorised Signatory, Amazon ...
Case Number: 309
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Date of Filing: 21-11-2019
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Date of Upload: 10-06-2022
Amazon India V/S Akhilesh Singh
Court Name: Rajarhat
Appelant Advocate Mr.Indranil De
Respondant Advocate
Additional Consumer Disputes Redressal Commission, Rajarhat (New Town )Kreta Suraksha Bhavan,Rajarhat(New Town),2nd FloorPremises No. 38-0775, Plot No. AA-IID-31-3, New Town,P.S.-Eco Park,Kolkata - 700161Miscellaneous Application No. MA/48/2021( Date of Filing : 05 Aug 2021 )InCo...
Case Number: 48
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Date of Filing: 05-08-2021
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Date of Upload: 05-08-2021
AMAZON.IN.THE AMAZON WORLD TRADE CENTRE. V/S NIKHIL MALIK.
Court Name: Panchkula
Appelant Advocate
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULA. Consumer Complaint No.:206 of 2020Date of Institution:20.07.2020Date of Decision:29.07.2021Nikhil Malik, R/o H. No. 1892, 2nd Floor, Sector 15, Panchkula ……...Complainant Versus1. Amazon Seller...
Case Number: 206
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Date of Filing: 20-07-2020
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Date of Upload: 02-08-2021
AMAZON IN PVT.LDT. V/S K.B. CHATRUVEDI
Court Name: Mathura
Appelant Advocate
Respondant Advocate
District Consumer ForumMathuraUttar PradeshMiscellaneous Application No. MA/45/2021( Date of Filing : 18 Mar 2021 )In1. K.B. CHATRUVEDIMATHURAMATHURAUP...........Appellant(s)Versus1. AMAZON IN PVT.LDT.MATHURAMATHURAUP...........Respondent(s) BEFORE:HON'BLE MR. NAVNEET KUMAR PRESI...
Case Number: 45
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Date of Filing: 18-03-2021
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Date of Upload: 27-07-2021
Amazon India V/S Priyanka
Court Name: Patiala
Appelant Advocate Sh Mahesh Garg
Respondant Advocate
District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/17/132( Date of Filing : 19 Apr 2017 )1. Priyanka aged 33 yrs s/o Sh Parmod Kumar r/oHouse No.212 Anand Nagar -A r/o House no.212 Anand Nagar A Trupuri Town patialapatialapunjab...........Complainant(s...
Case Number: 17
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Date of Filing: 19-04-2017
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Date of Upload: 20-07-2021
Amazon V/S Sanjeev Kumar Talwar
Court Name: Yamunanagar
Appelant Advocate Sanjeev Kumar Talwar
Respondant Advocate
CC No.215 of 2021.Sanjeev Kumar Talwar vs. Amazon.Present:Complainant in person.Complaint presented before the registry of this Commission on 13.7.2021 and put up before this Commission on today itself. It is hereby ordered to be registered against the registration number already...
Case Number: 215
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Date of Filing: 13-07-2021
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Date of Upload: 19-07-2021
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.