Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

West Bengal

Amazon Seller Services Pvt. Ltd. V/S Sk.Nadimul Haquue

Amazon   Amazon  

Court Name: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/262/2021( Date of Filing : 13 Apr 2021 )1. Sk.Nadimul Haquue4/3/H/1,Bhukailash Road, P.S. Ekbalpore,Kolkata-700023,Dist-South 24 P...

Case Number: 262

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Date of Filing: 13-04-2021

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Date of Upload: 17-11-2021

Punjab

Amazon and Others V/S Atul Gupta

Amazon   Amazon  

Court Name: Faridkot

Appelant Advocate Atul Gupta

Respondant Advocate

Judgment OrderFinal OrderComplaint Case No. CC/19/211( Date of Filing : 29 Aug 2019 )1. Atul Gupta s/o Late Sh. M.G Gupta r/o Faridkot Punjab Faridkot Punjab ...........Complainant(s)Versus1. Amazon and OthersAmazon through its managing director office at 26/1 Brigade Gateway Dr....

Case Number: 19

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Date of Filing: 29-08-2019

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Date of Upload: 31-01-2022

Uttarakhand

Nikhilesh Nabial V/S Amazon India

Amazon   Amazon India  

Court Name: StateCommission

Appelant Advocate Mr. Gaurav Sharma

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,UTTARAKHAND23/16, Circular Road, Dalanwala, Dehradun, Uttarakhand 248001Dehradun-248001Final OrderRevision Petition No. RP/40/2019( Date of Filing : 21 Nov 2019 )(Arisen out of Order Dated 14/09/2019 in Case No. 149/2019 of District De...

Case Number: 40

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Date of Filing: 21-11-2019

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Date of Upload: 11-11-2021

Punjab

Amazon India V/S Mohit Dudeja

Amazon   Amazon   Amazon India  

Court Name: Bhatinda

Appelant Advocate Gurpreet Singh

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/21/13( Date of Filing : 12 Jan 2021 )1. Mohit Dudejaresident house No.114, Street No.13/5, New Bank Colony, Near Green Pal...

Case Number: 21

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Date of Filing: 12-01-2021

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Date of Upload: 08-11-2021

Kerala

M/s Amazon India(Corporate Office) V/S Nishad.K.M

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate Jithin.S.Sundaran

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/306/2020( Date of Filing : 22 Dec 2020 )1. Nishad.K.MS/o Muhammed Haneef,Kuthiamkavil House,Peravoor.P.O,Kannur-670673............Complainant(s)Versus1. M/s Amazon India(Corporate Office)No.26/1,Brigade Gateway,8...

Case Number: 306

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Date of Filing: 22-12-2020

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Date of Upload: 30-11-2021

Orissa

Gupta Prasad Mishra V/S Amazon Seller Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/s. D. Singh & Assoc.

Respondant Advocate M/s. R.K. Rath & Assoc.

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/573/2016( Date of Filing : 27 Dec 2016 )(Arisen out of Order Dated 27/09/2016 in Case No. CC/169/2016 of District Nabarangapur)1. Amazon Seller Services Pvt. Ltd.Brigade Gateway, 8th Floor, 23/1,...

Case Number: 573

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Date of Filing: 27-12-2016

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Date of Upload: 15-11-2021

Punjab

Amazon V/S Gurmeet Singh

Amazon   Amazon  

Court Name: Ludhiana

Appelant Advocate compl in person

Respondant Advocate Sudhir Gakhar adv

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No:47 dated 21.01.2019. Date of decision: 25.10.2021.Gurmeet Singh aged 35 years S/o. Balbir Singh, R/o. Village Kakar, P.O. Tihara, Tehsil Jagraon, District Ludhiana. ..…Complainant Versus1. Amazon....

Case Number: 19

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Date of Filing: 21-01-2019

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Date of Upload: 30-10-2021

Maharashtra

Amazon Celler,Customer Returns,Roket Commerce L.L.P. V/S Pramod Jayvant Kesarkar

Amazon   Amazon  

Court Name: Kolhapur

Appelant Advocate Dipali Athane

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,KOLHAPURCentral Administrative Building, Second Floor, South Side, Kasaba Bawada Road, Kolhapur.Phone No. (0231) 2651327, Fax No. (0231) 2651327.Complaint Case No. CC/18/333( Date of Filing : 06 Oct 2018 )1. Pramod Jayvant KesarkarT...

Case Number: 18

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Date of Filing: 06-10-2018

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Date of Upload: 30-11-2021

Kerala

AMAZON INDIA V/S RINAL P A

Amazon   Amazon India  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/18/236( Date of Filing : 05 Jun 2018 )1. RINAL P APOOTHANKUZHIYIL H KANNIKALAM CHUNDA CHERUPUZHA KANNUR ...........Complainant(s)Versus1. AMAZON INDIA BRIGADE GATEWAY RAJKUMAR RD MALLESHWARAM BENGALURU KAR...

Case Number: 18

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Date of Filing: 05-06-2018

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Date of Upload: 30-03-2022

Kerala

Amazon Online selling company V/S Swathi.R

Amazon   Amazon  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/151/2018( Date of Filing : 21 Jul 2018 )1. Swathi.RMeera Bhavan Ayamkudi P OKerala...........Complainant(s)Versus1. Amazon Online selling companyWB-10/11,Renaissance Logistics park,Near Vill.Padfha off NH-3 ...

Case Number: 151

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Date of Filing: 21-07-2018

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Date of Upload: 05-11-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.