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Online Shopping


Latest Judgments

Total 160 Consumer Court Cases Against Online Shopping.

Tamil Nadu

The Managing Director, M/s Naaptol Online Shopping Pvt Ltd., Mumbai. V/S R. Rajendran

Online Shopping  

Court Name: Karur

Appelant Advocate Mr. G. Pandiyan, B.A., B.L.,

Respondant Advocate

Case Number: 18

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Date of Filing: 14-06-2023

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Date of Upload: 21-11-2023

Chhattisgarh

Amazon Online Shopping Co. V/S Avinash Dubey

Amazon   Online Shopping  

Court Name: Durg

Appelant Advocate Meenal

Respondant Advocate

Case Number: 18

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Date of Filing: 22-09-2018

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Date of Upload: 31-10-2023

Maharashtra

SHOPCLUE ONLINE SHOPPING PORTAL V/S ANIRUDHA MOREY

Online Shopping  

Court Name: Buldana

Appelant Advocate

Respondant Advocate

Case Number: 382

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Date of Filing: 15-10-2020

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Date of Upload: 26-10-2023

Kerala

NAPTOL ONLINE SHOPPING PVT LTD V/S C. SIVADASAN

Online Shopping   Naptol  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/31/2019( Date of Filing : 30 Jan 2019 )1. C. SIVADASAN SUKRUTHAM ,KOLLARUKUZHIYIL,PAVANDOOR ,P.O NANMINDA ,673613...........Complainant(s)Versus1. NAPTOL ONLINE SHOPPING PVT LTDGUNDIAPOCHAMPALLY VIL...

Case Number: 31

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Date of Filing: 30-01-2019

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Date of Upload: 16-09-2023

Rajasthan

NAPTOL ONLINE SHOPPING V/S LALIT KUMAR PAKLIWAL

Online Shopping   Naptol  

Court Name: Jaipur-I

Appelant Advocate MANMOHAN ARORA

Respondant Advocate

Case Number: 1210

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Date of Filing: 26-08-2015

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Date of Upload: 22-08-2023

Haryana

Snapdeal. Com Online Shopping Platform etc. V/S Deepak Sharma

Snapdeal   Online Shopping  

Court Name: Kaithal

Appelant Advocate Sh. Jitender Sharma

Respondant Advocate Sh. Kabir Dhall

Before the District Consumer Disputes Redressal Commission, KaithalComplaint No. : 71/2023 Date of Institution : 22.03.2023 Date of Decision : 18.08.2023 Deepak Sharma Vs. Snapdeal etc.Deepak Sharma son of Sh. Pawan Sharma Address House No. 336 Sector 2 Kurukshetra. Recently wor...

Case Number: 71

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Date of Filing: 22-03-2023

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Date of Upload: 21-08-2023

Bihar

AMAZON ONLINE SHOPPING PLATFORM HARYANA & OTHERS. V/S CHANDAN KUMAR

Amazon   Online Shopping   Haryana  

Court Name: Sitamarhi

Appelant Advocate BALIRAM THAKUR

Respondant Advocate ADV. SELF

Case Number: 54

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Date of Filing: 03-08-2022

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Date of Upload: 24-08-2023

Haryana

Myntra e-commerce online shopping Pvt. Ltd. Company V/S Lavish Singla

Myntra   Online Shopping  

Court Name: Fatehabad

Appelant Advocate Rahul Chauhan

Respondant Advocate Yogesh Gupta

Case Number: 320

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Date of Filing: 24-12-2021

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Date of Upload: 22-08-2023

Maharashtra

VLE BAZAAR, ONLINE SHOPPING PLATEFORM V/S NANDKISHORE GANGARAM PORWAL

Online Shopping  

Court Name: Additional DCF, Thane

Appelant Advocate IN PERSON

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, THANE ADDITIONALRoom no. 428 and 429, Konkan Bhavan Annex Building, 4th Floor,C.B.D. Belapur, Navi Mumbai 400 614Execution Application No. EA/23/87( Date of Filing : 18 Apr 2023 )InComplaint Case No. CC/22/901. NANDKISHORE GANGARAM...

Case Number: 23

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Date of Filing: 18-04-2023

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Date of Upload: 03-08-2023

Rajasthan

M/s Nagpal Online Shopping V/S 399/2017 Hansraj

Online Shopping  

Court Name: Ganganagar

Appelant Advocate Devender Singh

Respondant Advocate

Case Number: 17

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Date of Filing: 21-07-2017

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Date of Upload: 19-06-2023

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Common FAQ

Question : Am I eligible to file case against Online Shopping in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Online Shopping ?

Answer : A complaint may be made against Online Shopping under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.