Airport Authority Of India

Airport Authority Of India Customer Care

Address: Airports Authority of India, Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi - 110003, India

Email ID: pgofficerchq@aai.aero

Phone No: 011-24657896

Website : 011-24657896


Latest Judgments

Total 15 Consumer Court Cases Against Airport Authority Of India.

Tripura

The Airport Authority of India. V/S Sri Nirmal Paul.

Airport Authority Of India   Airport  

Court Name: West Tripura

Appelant Advocate Mr.S.Dey, Mr.D.Paul

Respondant Advocate

Case Number: 17

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Date of Filing: 28-02-2023

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Date of Upload: 07-08-2023

Punjab

M/s. Bhupinder Trading Co. V/S Airport Authority of India

Airport Authority Of India   Airport  

Court Name: Amritsar

Appelant Advocate Bhupinder Singh Rajput

Respondant Advocate

Case Number: 142

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Date of Filing: 14-03-2023

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Date of Upload: 21-06-2023

Delhi

AIRPORT AUTHORITY OF INDIA V/S SH. A. GULATI

Airport Authority Of India   Airport  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 1131

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Date of Filing: 15-12-2014

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Date of Upload: 17-02-2023

Uttar Pradesh

Director Airport Authority Of India And Others V/S Mohd. Islam

Airport Authority Of India   Airport  

Court Name: StateCommission

Appelant Advocate Mohd. Hasnain

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. CC/22/2022( Date of Filing : 02 Mar 2022 )1. Mohd. IslamS/o Razzaque Ansari R/o Vill. Rampur Dhanauli Poat Dohrighat Dist. Mau...........Complaina...

Case Number: 22

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Date of Filing: 02-03-2022

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Date of Upload: 20-12-2022

Gujarat

The Director Airport Authority Of India V/S Lt Col Shyam Sundar Panigrahi

Airport Authority Of India   Airport  

Court Name: Ahmedabad Rural

Appelant Advocate SELF

Respondant Advocate H.N.PANDYA

Case Number: 19

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Date of Filing: 22-03-2019

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Date of Upload: 15-02-2021

Punjab

Dr. Rakesh Bharti V/S The Airport Authority of India

Airport Authority Of India   Airport  

Court Name: StateCommission

Appelant Advocate Jitender Nara

Respondant Advocate

Case Number: 195

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Date of Filing: 02-04-2018

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Date of Upload: 31-05-2018

West Bengal

The Airport Director, Airport Authority of India V/S Sri Dibakar Bhattacharjee

Airport Authority Of India   Airport  

Court Name: StateCommission

Appelant Advocate Mr. Indrajit Biswas

Respondant Advocate Mr. Anup Kanti Poddar.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Complaint Case No. CC/487/20151. Sri Dibakar BhattacharjeeS/o, Sri Debatosh Bhattacharjee, 14, Nivedita Sarani, P.O - Panchpota, P.S - Sonarpur, Kol - 700 152.2. Sri Sanjoy Pandit, Ad...

Case Number: 487

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Date of Filing: 22-12-2015

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Date of Upload: 19-02-2018

Telangana

1.The Airport Authority GM, Airport Authority of India, V/S T. Raju, Son of Late K.K. Nair,

Airport Authority Of India   Airport  

Court Name: StateCommission

Appelant Advocate M.s.Tarlada Rajasekhar Rao

Respondant Advocate M/s. R. Vikram

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaFirst Appeal No. FA/104/2014(Arisen out of Order Dated 04/01/2014 in Case No. CC/510/2013 of District Hyderabad)1. T. Raju, Son of Late K.K. Nair,Aged 72 Years, Occ Senior Manager ATC AAI Retd R.o. Plot 136, S.P. Colony, Trimulgherr...

Case Number: 104

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Date of Filing: 06-03-2014

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Date of Upload: 18-08-2017

Madhya Pradesh

Airport Authority of India Assam V/S A.K. Sharma

Airport Authority Of India   Airport  

Court Name: Hoshangabad

Appelant Advocate

Respondant Advocate

Case Number: 188

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Date of Filing: 19-08-2013

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Date of Upload: 02-05-2016

Madhya Pradesh

Airport Authority of India Assam V/S Arvind Kumar

Airport Authority Of India   Airport  

Court Name: Hoshangabad

Appelant Advocate

Respondant Advocate

Case Number: 156

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Date of Filing: 08-07-2013

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Date of Upload: 30-04-2016

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Common FAQ

Question : Am I eligible to file case against Airport Authority Of India in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Airport Authority Of India ?

Answer : A complaint may be made against Airport Authority Of India under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.