Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 131 Consumer Court Cases Against Acer.
ACER INDIA V/S PRASHANT KUMAR
Court Name: Lucknow-I
Appelant Advocate
Respondant Advocate
Heading1Heading2Miscellaneous Application No. MA/91/2021( Date of Filing : 06 Jul 2021 )In1. PRASHANT KUMAR............Appellant(s)Versus1. ACER INDIA............Respondent(s) BEFORE:HON'BLE MR. Neelkuntha Sahya PRESIDENTHON'BLE MS. Kumar Raghvendra Singh MEMBERHON'BLE MS. sonia ...
Case Number: 91
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Date of Filing: 06-07-2021
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Date of Upload: 03-04-2023
ACER INDIA PVT LTD. V/S ATHUL RAJENDRAN
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/21/18( Date of Filing : 07 Jan 2021 )1. ATHUL RAJENDRANAMRUT VIHAR, PARAPALLIL ROAD, PRRA-311, THIRUVANKULAM P.O, THRIPUNITHURA, ERNAKULAM............Complainant(s)Versus1. ACER INDIA PVT LTD.EMBASSY HEIGH...
Case Number: 21
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Date of Filing: 07-01-2021
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Date of Upload: 26-12-2022
Acer India Private Limited V/S Suresh kumar.P
Court Name: Palakkad
Appelant Advocate K.R. Santhoshkumar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/61/2022( Date of Filing : 08 Apr 2022 )1. Suresh kumar.PS/o Narayanan Nair, Palakizhi House, Kallippadam Post, Shornur-2 Ottapalam Taluk, Pal...
Case Number: 61
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Date of Filing: 08-04-2022
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Date of Upload: 03-01-2023
ACER INDIA LTD V/S ABHISHEK BANSAL
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II UDYOG SADAN C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/332/2014( Date of Filing : 26 Aug 2014 )1. ABHISHEK BANSAL4025 SECTOR B PKT 5 AND 6 VASANT KUNJ NEW DELHI ...........Complainan...
Case Number: 332
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Date of Filing: 26-08-2014
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Date of Upload: 06-12-2022
M/S Acer india Pvt. Ltd. & Others V/S Sunil Kumar Gautam
Court Name: Barabanki
Appelant Advocate Self
Respondant Advocate
File presented in Lok Adalat. Both parties agreed to compromise via application dated 20/09/2022. In this situation compromise application is accepted. Compromise will be the part of order. Consign file to office records....
Case Number: 194
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Date of Filing: 02-11-2019
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Date of Upload: 15-11-2022
Acer India Private Limited V/S Thej Ratheesh
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/169/2022( Date of Filing : 01 Jul 2022 )1. Thej RatheeshS/o Ratheesh Babu,Sahadev Dale,Ondanparamb,P.O.Civil Station,Kannur-670002............Complainant(s)Versus1. Acer India Private LimitedEmbassy Heights,6th F...
Case Number: 169
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Date of Filing: 01-07-2022
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Date of Upload: 22-10-2022
MR. HARISH KUMAR KOHLI, BEING DIRECTOR OF M/S. ACER INDIA PVT. LTD. V/S HEMANGI SANDEEP KHARADE
Court Name: Raigad
Appelant Advocate ANITA D JOSHI
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM RAIGAD - ALIBAGCOLLECTOR OFFICE BUILDING, SECOND FLOOR, NEAR HIRAKOTH TALAVTAL. ALIBAG, DIST. RAIGADComplaint Case No. CC/22/121( Date of Filing : 03 Mar 2022 )1. HEMANGI SANDEEP KHARADE205, SUNNY ORCHID HEIGHTS, PLOT NO. 145, SECTOR 23,...
Case Number: 22
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Date of Filing: 03-03-2022
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Date of Upload: 30-09-2022
Acer India Pvt Ltd V/S J.P.Singh
Court Name: StateCommission
Appelant Advocate Atamjeet Singh
Respondant Advocate Mohd Amir Zia
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/684/2015( Date of Filing : 10 Apr 2015 )(Arisen out of Order Dated 17/03/2015 in Case No. C/21/2013 of District Bareilly-I)1. J.P.Singh Niwasi 35/...
Case Number: 684
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Date of Filing: 10-04-2015
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Date of Upload: 13-09-2022
ACER INDIA V/S BAJENDRA KUMAR
Court Name: Lucknow-I
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/939/2019( Date of Filing : 09 Sep 2019 )1. BAJENDRA KUMAR1560 pant nagar colony khurram nagar LUCKNOW...........Complainant(s)Versus1. ACER INDIAfloor no-13 magrath road banglore karnatak ............Opp.Party(s) BEFORE:HON'BLE MR. Neelkuntha...
Case Number: 939
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Date of Filing: 09-09-2019
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Date of Upload: 14-06-2022
M/s Acer India Pvt. Ltd. V/S Mr. Amit Kumar Sharma
Court Name: DF-I
Appelant Advocate Ajay Sharma
Respondant Advocate
Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 88 OF 2021Amit Kumar Sharma Vs M/s Acer India Pvt. Ltd. & ors. BEFORE: RAJAN DEWAN, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER RA...
Case Number: 88
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Date of Filing: 09-02-2021
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Date of Upload: 14-12-2021
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433