Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 131 Consumer Court Cases Against Acer.
Acer India V/S Tarun Parmar
Court Name: Kangra
Appelant Advocate Complainant in Person
Respondant Advocate
Case Number: 145
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Date of Filing: 04-03-2022
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Date of Upload: 30-03-2024
ACER India Pvt. Ltd. Mumbai V/S Rajani Nandlal Sawale
Court Name: Akola
Appelant Advocate Adv. ILyas Shekhani
Respondant Advocate
Case Number: 21
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Date of Filing: 05-02-2021
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Date of Upload: 18-03-2024
Vikas Kumar V/S Acer India P. Ltd.
Court Name: StateCommission
Appelant Advocate Mr. Nitin Kumar
Respondant Advocate
Case Number: 13
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Date of Filing: 16-03-2013
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Date of Upload: 15-02-2024
P. RAJENDRA PRASAD & 2 ORS. V/S M/S. ACER MOTORS PVT. LTD.
Court Name: NCDRC
Appelant Advocate MR. G.L.N. MURTHY
Respondant Advocate -
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2565 OF 2013(Against the Order dated 08/02/2013 in Appeal No. 851/2012 of the State Commission Andhra Pradesh)1. M/S. ACER MOTORS PVT. LTD.REP BY ITS DIRECTOR, OFFICE AT A-1 MOTI VALLEY, TRIMULGHERRY S...
Case Number: 2565
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Date of Filing: 09-07-2013
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Date of Upload: 12-01-2024
Sh. Tarun Parmar. & Anr. V/S Acer India Pvt. Ltd.
Court Name: StateCommission
Appelant Advocate Mr. Ranjeet Singh.
Respondant Advocate
Case Number: 161
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Date of Filing: 05-12-2022
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Date of Upload: 11-10-2023
The Manager, Acer INDIA Pvt. Ltd. V/S Sri Soumendu Bhattacharjee, S/O- Biswanath Bhattacharjee
Court Name: North 24 Parganas
Appelant Advocate Biswanath Bhattacharjee
Respondant Advocate
DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/348/2022( Date of Filing : 03 Nov 2022 )1. Sri Soumendu Bhattacharjee, S/O- Biswanath BhattacharjeeA/20/2 Purbayan, PO- Sodepur, PS- Ghola, Kolkata- 700110North 24 Parganas...........Complainant(s)Versus1. The M...
Case Number: 348
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Date of Filing: 03-11-2022
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Date of Upload: 15-06-2023
ACER INDIA PVT LTD V/S SREEJU M.S
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/20/231( Date of Filing : 21 Aug 2020 )1. SREEJU M.SMADATHIL HOUSE RAMAMANGALAM ERNAKULAM...........Complainant(s)Versus1. ACER INDIA PVT LTD6TH FLOOR NO13, EMBASSERY HEIGHTS MAGRATH ROAD, BANGLORE ...........
Case Number: 20
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Date of Filing: 21-08-2020
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Date of Upload: 10-05-2023
Acer India Private Limited V/S Sunil. M.N
Court Name: Palakkad
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/194/2021( Date of Filing : 08 Nov 2021 )1. Sunil. M.NM.N. Kalam House, Nattukal P.O, Mannarkkad College Via, Palakkad- 678 583 ...........Com...
Case Number: 194
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Date of Filing: 08-11-2021
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Date of Upload: 03-05-2023
M/s Acer India, rep by its Managing Director V/S P. Sasitharan
Court Name: South Chennai
Appelant Advocate Party in Person
Respondant Advocate G.Savitha OP1, Mukul Bhiman OP2
Date of Complaint Filed : 09.12.2020 Date of Reservation : 17.03.2023 Date of Order : 30.03.2023DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,CHENNAI (SOUTH), CHENNAI-3.PRESENT: TMT. B. JIJAA, M.L., : PRESIDENT ...
Case Number: 2
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Date of Filing: 05-01-2021
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Date of Upload: 24-05-2023
M/S ACER INDIA P LTD V/S ARJUN K R
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/19/272( Date of Filing : 06 Jul 2019 )1. ARJUN K RKORANAPILLIL H PEECHEMPILLY LANE PADIVATTOM EDAPALLY KOCHI...........Complainant(s)Versus1. M/S ACER INDIA P LTDEMBASSY HEIGHTS MAGRATH RD NEXT TO HOSMAT H...
Case Number: 19
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Date of Filing: 06-07-2019
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Date of Upload: 04-04-2023
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433