Acer

Acer Customer Care

Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025

Email ID: ail.easycare@acer.com

Phone No: 1860-120-2019

Website : https://www.acer.com/

Latest Judgments

Total 126 Consumer Court Cases Against Acer.

Punjab

Acer India Pvt. Ltd V/S Anil Kumar

Acer  

Court Name: Muktsar

Appelant Advocate Sh. Balram yadav

Respondant Advocate

Case Number: 38

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Date of Filing: 24-02-2023

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Date of Upload: 05-08-2024

Delhi

ACER INDIA PRIVATE LIMITED V/S ANIL SINGH CHAUHAN

Acer  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/32/2022( Date of Filing : 24 Jan 2022 )1. ANIL SINGH CHAUHAN............Complainant(s)Versus1. ACER INDIA PRIVATE LIMITED.............Opp.Party(s) BEFORE: SUKHVIR SINGH MALHOTRA PRESIDENT RAVI...

Case Number: 32

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Date of Filing: 24-01-2022

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Date of Upload: 30-07-2024

Uttar Pradesh

ACER INDIA PRIVATE LIMITED V/S SHASHANK SINGH

Acer  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate

Case Number: 601

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Date of Filing: 18-11-2022

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Date of Upload: 04-07-2024

Madhya Pradesh

ACER TELEVISION INDIA V/S TARANG DAHARWAL

Acer  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 851

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Date of Filing: 10-12-2023

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Date of Upload: 06-05-2024

Kerala

ACER INDIA PVT LTD V/S MUHAMMED MUHSIN

Acer  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/129/2024( Date of Filing : 05 Apr 2024 )1. MUHAMMED MUHSINCHAKKIYANIKKUNNEL HOUSE ERATTUPETTA KOTTAYAM.KottayamKerala...........Complainant(s)Versus1. ACER INDIA PVT LTDNO.13 EMBASSYHEIGHTS 16TH FLOOR MAGRAT...

Case Number: 129

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Date of Filing: 05-04-2024

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Date of Upload: 23-05-2024

Himachal Pradesh

Acer India V/S Tarun Parmar

Acer  

Court Name: Kangra

Appelant Advocate Complainant in Person

Respondant Advocate

Case Number: 145

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Date of Filing: 04-03-2022

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Date of Upload: 30-03-2024

Maharashtra

ACER India Pvt. Ltd. Mumbai V/S Rajani Nandlal Sawale

Acer  

Court Name: Akola

Appelant Advocate Adv. ILyas Shekhani

Respondant Advocate

Case Number: 21

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Date of Filing: 05-02-2021

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Date of Upload: 18-03-2024

Uttarakhand

Vikas Kumar V/S Acer India P. Ltd.

Acer  

Court Name: StateCommission

Appelant Advocate Mr. Nitin Kumar

Respondant Advocate

Case Number: 13

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Date of Filing: 16-03-2013

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Date of Upload: 15-02-2024

NCDRC

P. RAJENDRA PRASAD & 2 ORS. V/S M/S. ACER MOTORS PVT. LTD.

Acer  

Court Name: NCDRC

Appelant Advocate MR. G.L.N. MURTHY

Respondant Advocate -

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2565 OF 2013(Against the Order dated 08/02/2013 in Appeal No. 851/2012 of the State Commission Andhra Pradesh)1. M/S. ACER MOTORS PVT. LTD.REP BY ITS DIRECTOR, OFFICE AT A-1 MOTI VALLEY, TRIMULGHERRY S...

Case Number: 2565

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Date of Filing: 09-07-2013

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Date of Upload: 12-01-2024

Himachal Pradesh

Sh. Tarun Parmar. & Anr. V/S Acer India Pvt. Ltd.

Acer  

Court Name: StateCommission

Appelant Advocate Mr. Ranjeet Singh.

Respondant Advocate

Case Number: 161

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Date of Filing: 05-12-2022

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Date of Upload: 11-10-2023

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Common FAQ

Question : Am I eligible to file case against Acer in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Acer ?

Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

To know Acer Service Center, Contact Acer at:

E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400

Customer Support

Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535

New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800

Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000

Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200

Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400

Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433