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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1030 cases registered in West Tripura Consumer Court.

Tripura

Branch Manager, Bajaj Allianz General Insurance Company Ltd. V/S Sri Manish Debbarma

Bajaj Allianz   Bajaj Allianz General Insurance   General Insurance   Bajaj  

Consumer Court: West Tripura

Appelant Advocate Mr.M.K.Arya, Mr.P.Deb.

Respondant Advocate Mr. S. Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 75/ 2021Sri Manish Debbarma,S/O- Sri Sukumar Debbarma,Rangmala, P.S. Bishramganj,District- Sepahijala Tripura. ..............Complainant.Pin-799103.-VERSUS-1. Branch Manager,Bajaj Allianz Genera...

Case Number: 75

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Date of Filing: 20-08-2021

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Date of Upload: 22-02-2023

Tripura

Care Health Insurance Limited V/S Smt. Anindita Datta

Care Health Insurance   Health Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.A.Sengupta

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 191 of 2022Sri Anindita Datta,W/O- Sri Sushobhan Sengupta,Shyamalima Housing Complex,Near ILS Hospital, P.O. Kunjaban-799006,P.S. New Capital Complex,District-West Tripura. ..…...…......

Case Number: 191

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Date of Filing: 18-04-2022

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Date of Upload: 21-02-2023

Tripura

The General Manager, Tata Motors Finance Limited. V/S Smt. Mallika Deb.

Tata Motors   Finance   Tata Motors Finance   Tata  

Consumer Court: West Tripura

Appelant Advocate Mr.K.Nandi

Respondant Advocate Mr.D.Sarma, Mr.P.Das, Mr.D.Das.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 122 of 2021Smt. Mallika Deb,W/O- Sri Sudeep Deb,Howra Basti,Near Forest Range Office, Agartala,P.O. Agartala, P.S. West Agartala,District- West Tripura,Pin -799001. ..............Complainant.-VERSU...

Case Number: 122

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Date of Filing: 28-10-2021

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Date of Upload: 21-02-2023

Tripura

Sri Narayan Chandra Roy V/S Sri Ashutosh Dhar.

Consumer Court: West Tripura

Appelant Advocate Mr.A.Das, Mr.S.Paul, Smti.M.Roy, Smti.S.Das.

Respondant Advocate Mr.D.Das, Mr.K.Deb, Mr.R.Bhattacharjee.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 67/20211. Sri Ashutosh Dhar,S/O- Late Aswini Kumar Dhar,2. Smti. Shila Dhar,W/O- Sri Ashutosh Dhar,C/O- Bishnu Bardhan Roy.Both are residents of1st Crossing Lane,Ramnagar Road No.1,P.O. Agartala, 7...

Case Number: 67

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Date of Filing: 09-08-2021

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Date of Upload: 21-02-2023

Tripura

The Authorized Signatory, Future General India Insurance Co. Ltd. V/S Sri Sanjit Deb

Consumer Court: West Tripura

Appelant Advocate Mr.H.Bhowmik, Mr.D.Debnath

Respondant Advocate Mr.S.Choudhuri

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 53/2021Sri Sanjit Deb,S/O- Rabindra Deb,Indranagar, Agartala,West Tripura-799006.........Complainant.-VERSUS-1. The Authorized Signatory,Future General India Insurance Co. Ltd.,2nd Floor, GRS Tower...

Case Number: 53

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Date of Filing: 23-07-2021

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Date of Upload: 21-02-2023

Tripura

Sales Manager, Arihant Publications (India) Ltd. V/S Sri Pritam Deb

Consumer Court: West Tripura

Appelant Advocate Mr.M.K.Arya, Mr.S.Datta

Respondant Advocate Mr.R.Majumder, Mr.D.C.Roy, Mr.P.Banik, Smti.D.Mukharjee

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 355/2022Sri Pritam Deb,S/O- Sri Habul Deb,West Joynagar, Dashamighat,P.S. West Agartala, P.O. Agartala,West Tripura- 799 001. ..............Complainant.-VERSUS-1. Sales Manager,Arihant Publicati...

Case Number: 355

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Date of Filing: 05-07-2022

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Date of Upload: 15-02-2023

Tripura

Cholamandalam Ms General Insurance Company Limited, Represented by its Branch Manager. V/S Shri Manna Mia

Cholamandalam Ms General Insurance   Cholamandalam   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.S.Lodh, Mr.K.Roy, Miss.S.Banik

Respondant Advocate Mr.R.Saha

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 348/2022Shri Mannan Miah,S/O- Late Adu Miah,Madhya Charipara,P.S. Amtali, P.O. A.D. Nagar,Agartala, Tripura West. ..............Complainant.-VERSUS-1. Cholamandalam MS General Insurance Compan...

Case Number: 348

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Date of Filing: 16-06-2022

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Date of Upload: 21-02-2023

Tripura

The Authorised Dealer, TVS Motors V/S Smti Uma Chakraborty

Tvs Motors   Tvs Motor   Tvs  

Consumer Court: West Tripura

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 420 /2022Smt. Uma Chakraborty,W/O- Sri Sujit Debnath,Dhaleswar Road No.11,Near Bandh, P.O. Reshambagan,P.S. East Agartala,District- West Tripura. ......Complainant.-VERSUS-The Authorized Dealer,TVS...

Case Number: 420

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Date of Filing: 26-12-2022

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Date of Upload: 04-02-2023

Tripura

The Manager, Shriram Transport Finance Company Ltd. V/S Smt. Sunita Sarkar

Transport   Finance  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 404 /2022Smt. Sunita Sarkar,W/O- Sri Sujit Sarkar,south Ghilatali, P.S. Kalyanpur,District- Khowai, Tripura-799203. ...Complainant.-VERSUS-The Manager,Shriram Transport Finance Company Ltd.Motorsta...

Case Number: 404

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Date of Filing: 03-11-2022

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Date of Upload: 04-02-2023

Tripura

The Manager, DTDC Express Limited Courier V/S Sri Joydeep Bhattacharjee

Courier   Dtdc  

Consumer Court: West Tripura

Appelant Advocate Mr.J.Paul, Mr.M.Debnath, Miss.R.Sinha

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 176/2022Sri Joydeep Bhattacharjee,S/O- Sri Dilip Kumar Bhattacharjee,Krishnanagar, P.O. Agartala,P.S. West Agartala,District- West Tripura. ..............Complainant.-VERSUS-The Manager,DTDC Expres...

Case Number: 176

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Date of Filing: 16-04-2022

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Date of Upload: 02-02-2023

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.