Consumer Court in NCDRC

NCDRC Consumer Court Address

Address: Upbhokta Nyay Bhawan, F-Block, GPO Complex INA, New Delhi

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

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Latest Judgments

List of Consumer Court case in NCDRC. Total 45000 cases registered in NCDRC Consumer Court.

NCDRC

PUJA SAHU V/S CHIEF MEDICAL OFFICER NEHRU SATABDI CENTRAL HOSPITAL & 2 ORS.

Hospital Medical

Consumer Court: NCDRC

Appelant Advocate MR. SOUMYAJIT PANI

Respondant Advocate PROCEEDED EX-PARTY, VIDE ORDER DATED. 23.02.2024

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1353 OF 2022(Against the Order dated 22/07/2022 in Appeal No. 156/2000 of the State Commission Orissa)1. CHIEF MEDICAL OFFICER NEHRU SATABDI CENTRAL HOSPITAL & 2 ORS. ...........Petitioner(s)Versus1. P...

Case Number: 1353

Date of Filing: 17-10-2022

Date of Upload: 16-08-2024

NCDRC

M/S. DYNAMIC COLD STORAGE PVT. LTD. & ANR. V/S NEELAM

Storage Cold Storage

Consumer Court: NCDRC

Appelant Advocate MR. NAVIT BANSAL & MR. VIKAS DUDEJA & VIKASH AGARWAL & VISHAKHA MITTAL

Respondant Advocate MR. T.N. SAXENA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1959 OF 2019(Against the Order dated 31/05/2019 in Appeal No. 1187/2016 of the State Commission Uttar Pradesh)1. NEELAMW/O. SH. B.M SHARMA, R/O. ANORA, P.S. RAYA TESHIL MANT, DISTRICT-MATHURAUTTAR PRAD...

Case Number: 1959

Date of Filing: 27-08-2019

Date of Upload: 16-08-2024

NCDRC

D K CHATURVEDI GM NHAI PROJECT DIRECTOR MEERUT NHAI V/S AFSAR ALAM

Nhai

Consumer Court: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2114 OF 2024(Against the Order dated 31/07/2024 in Appeal No. A/1439/2022 of the State Commission Uttar Pradesh)1. AFSAR ALAMVILLAGE MUSTAFABAD POST PANCHEDA KALAN MUZAFFARNAGARMUZAFFARNAGARUTTAR PRADE...

Case Number: 2114

Date of Filing: 05-08-2024

Date of Upload: 23-08-2024

NCDRC

M/s AVIVA LIFE INSURANCE CO. PVT. LTD., V/S Ms. SHARDABEN ASHOKBHAI LATHIYA,

Aviva Life Insurance

Consumer Court: NCDRC

Appelant Advocate MR. NACHIKETA JOSHI,

Respondant Advocate M/S. GURMEET BINDRA & ASSOCIATES & MR. DEEPAK AGRAWAL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 200 OF 20131. SHARDABEN ASHOKBHAI LATHIYA,313, Kavita Raw House Vibhag I, Near Sarthana Jakat Naka, Nana Varachha,SURAT - 395006............Complainant(s)Versus1. M/S RELIANCE LIFE INSURANCE CO. LTD.,Beaco...

Case Number: 211

Date of Filing: 04-07-2013

Date of Upload: 16-08-2024

NCDRC

M/s TATA AIG GENERAL INSURANCE CO. LTD., V/S Ms. SHARDABEN ASHOKBHAI LATHIYA,

General Insurance Tata Tata Aig

Consumer Court: NCDRC

Appelant Advocate MR. NACHIKETA JOSHI,

Respondant Advocate MS. ANJALLI BANSALL

Case Number: 212

Date of Filing: 04-07-2013

Date of Upload: 16-08-2024

NCDRC

M/s APOLLO MUNICH HEALTH INSURANCE CO. LTD., V/S Ms. SHARDABEN ASHOKBHAI LATHIYA,

Health Insurance Health

Consumer Court: NCDRC

Appelant Advocate MR. NACHIKETA JOSHI,

Respondant Advocate MR. D. VARADARAJAN

Case Number: 213

Date of Filing: 04-07-2013

Date of Upload: 16-08-2024

NCDRC

M/s MAX NEW YORK LIFE INSURANCE CO. LTD., V/S Ms. SHARDABEN ASHOKBHAI LATHIYA,

Consumer Court: NCDRC

Appelant Advocate MR. NACHIKETA JOSHI,

Respondant Advocate MR. D. VARADARAJAN

Case Number: 214

Date of Filing: 04-07-2013

Date of Upload: 16-08-2024

NCDRC

M/s EDELWEISS TOKIO LIFE INSURANCE CO. LTD. & 5 ORS., V/S M/s LABH MARKETING,

Edelweiss Tokio Life Insurance Edelweiss

Consumer Court: NCDRC

Appelant Advocate MR. NACHIKETA JOSHI,

Respondant Advocate M/S. KING STUBB & KASIVA

Case Number: 223

Date of Filing: 16-07-2013

Date of Upload: 16-08-2024

NCDRC

M/s TATA AIG GENERAL INSURANCE CO. V/S Smt. HARSHABEN KISHORIBHAI MANGUKIYA,

General Insurance Tata Tata Aig

Consumer Court: NCDRC

Appelant Advocate MR. ISHAAN MADAAN, MR. GP MADAAN, MR. ADITYA MADAAN & MR. UTKARSH MISHRA

Respondant Advocate MS. ANJALLI BANSALL

Case Number: 258

Date of Filing: 19-08-2013

Date of Upload: 16-08-2024

NCDRC

SBI LIFE INSURANCE CO. LTD. & ANR. V/S SHARDABEN ASHOKBHAI LATHIYA

Sbi Sbi Life Insurance

Consumer Court: NCDRC

Appelant Advocate MS. NACHIKETA JOSHI

Respondant Advocate M/S. DMD ADVOCATES

Case Number: 113

Date of Filing: 13-02-2015

Date of Upload: 16-08-2024

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What is the Consumer Forum?

Consumer Forum NCDRC, also known as the Consumer Disputes Redressal Forum of NCDRC - NCDRC, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum NCDRC provides a platform for consumers of NCDRC - NCDRC to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e NCDRC, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of NCDRC consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a NCDRC Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a NCDRC Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in NCDRC consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the NCDRC consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the NCDRC consumer Forum.

What is the time limit for filing a case in NCDRC Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.