Aviva Life Insurance

Aviva Life Insurance Customer Care

Address: Aviva Towers, Sector Road, Opposite Golf Course, DLF Phase V, Sector 43, Gurgaon - 122003

Email ID: customerservices@avivaindia.com

Phone No: 1800-103-7766

Website : https://www.avivaindia.com/

Latest Judgments

Total 982 Consumer Court Cases Against Aviva Life Insurance.

Chhattisgarh

Aviva Life Insurance Company India Limited V/S Mukesh Gangwani

Life Insurance   Aviva Life Insurance  

Court Name: Rajnandgaon

Appelant Advocate Shri Rajesh Verma

Respondant Advocate

Case Number: 23

|

Date of Filing: 09-05-2023

|

Date of Upload: 25-09-2024

Chhattisgarh

Aviva Life Insurance Company Limited V/S Mukesh Gangwani

Life Insurance   Aviva Life Insurance  

Court Name: Rajnandgaon

Appelant Advocate Shri Rajesh Verma

Respondant Advocate

Case Number: 24

|

Date of Filing: 23-08-2024

|

Date of Upload: 25-09-2024

Madhya Pradesh

AVIVA LIFE INSURANCE V/S SOVYTA SHRIVASTAVA

Life Insurance   Aviva Life Insurance  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 18

|

Date of Filing: 22-06-2018

|

Date of Upload: 20-09-2024

Madhya Pradesh

AVIVA LIFE INSURANCE V/S ANKITA SHRIVASTAVA

Life Insurance   Aviva Life Insurance  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 18

|

Date of Filing: 22-06-2018

|

Date of Upload: 20-09-2024

Madhya Pradesh

AVIVA LIFE INSURANCE V/S MALIKA SHRIVASTAVA

Life Insurance   Aviva Life Insurance  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 18

|

Date of Filing: 22-06-2018

|

Date of Upload: 20-09-2024

Madhya Pradesh

AVIVA LIFE INSURANCE V/S SOVYTA SHRIVASTAVA

Life Insurance   Aviva Life Insurance  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 18

|

Date of Filing: 22-06-2018

|

Date of Upload: 20-09-2024

Gujarat

AVIVA LIFE INSURANCE CO. LTD. V/S HIRABEN SOVANJI THAKARDA

Life Insurance   Aviva Life Insurance  

Court Name: StateCommission

Appelant Advocate DIVYESH V BHASAR

Respondant Advocate

Case Number: 45

|

Date of Filing: 04-07-2024

|

Date of Upload: 25-09-2024

NCDRC

M/s AVIVA LIFE INSURANCE CO. PVT. LTD., V/S Ms. SHARDABEN ASHOKBHAI LATHIYA,

Aviva Life Insurance   Life Insurance  

Court Name: NCDRC

Appelant Advocate MR. NACHIKETA JOSHI,

Respondant Advocate M/S. GURMEET BINDRA & ASSOCIATES & MR. DEEPAK AGRAWAL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 200 OF 20131. SHARDABEN ASHOKBHAI LATHIYA,313, Kavita Raw House Vibhag I, Near Sarthana Jakat Naka, Nana Varachha,SURAT - 395006............Complainant(s)Versus1. M/S RELIANCE LIFE INSURANCE CO. LTD.,Beaco...

Case Number: 211

|

Date of Filing: 04-07-2013

|

Date of Upload: 16-08-2024

Madhya Pradesh

aviva life insurance V/S subhash chand

Aviva Life Insurance   Life Insurance  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 15

|

Date of Filing: 11-03-2015

|

Date of Upload: 13-08-2024

Delhi

M/S. Aviva Life Insurance Company Ltd. V/S Mustaqim Khan

Aviva Life Insurance   Life Insurance  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

Case Number: 457

|

Date of Filing: 07-05-2012

|

Date of Upload: 03-08-2024

Consumer Court Lawyer

Best Law Firm for all your Consumer Court related cases.

Bhanu Pratap

Featured Recomended
Highly recommended!
5.0 (615)

Bhanu Pratap

Featured Recomended
Highly recommended!

Experties

Consumer Court | Cheque Bounce | Civil Cases | Criminal Cases | Matrimonial Disputes

Phone Number

7982270319

Dedicated team of best lawyers for all your legal queries. Our lawyers can help you for you Consumer Court related cases at very affordable fee.

Common FAQ

Question : Am I eligible to file case against Aviva Life Insurance in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Aviva Life Insurance ?

Answer : A complaint may be made against Aviva Life Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Aviva Life Insurance in Consumer Court in 3 Steps

Filing a complaint against Aviva Life Insurance in the Consumer Forum involves few steps. Please note that specific procedures may vary based on many factors, so it's essential to read the complete article.


Step 1

Contact Aviva Life Insurance Customer Care

Before filing case in the Consumer Court, attempt to resolve the issue by contacting Aviva Life Insurance's customer support on 1800-103-7766. Explain your concerns and request a resolution. Keep a record of all communication during this process.


Step 2

Contact Aviva Life Insurance Redressal Officers

Name Location Designation E Mail ID Mobile No
Krishna Das Agartala Deputy Manager krishna.das@avivaindia.com 9436484976
Bhupesh Kumar Samantaraya Bhubaneshwar -1 Deputy Manager bhupesh1.samantaraya@avivaindia.com 9337393609
Tridip Saikia Dibrugarh Senior Executive tridip.saikia@avivaindia.com 8638085491
Mintu Kumar Duttasarma Guwahati - 1 Senior Executive Mintu.DuttaSarma2@avivaindia.com 7578011424
Krishna Das Howrah - 1 Senior Executive Krishna Das2@avivaindia.com 8927039198
Dipak Nath Jorhat Deputy Manager dipak.nath@avivaindia.com 9706062787
Prasim Majumder Kolkata 1 Deputy Manager Prasim.Majumder@avivaindia.com 9830505523
Sanchita Pan Kolkata 5 Deputy Manager sanchita.pan@avivaindia.com 9883129700
Chandan Singh Patna 1 Senior Executive chandan.singh@avivaindia.com 9313126748
Amit Kumar Ranchi Assistant Manager Amit.kumar4@avivaindia.com 9350933300
Md Mohsin Ansari Siliguri Senior Executive md.ansari@avivaindia.com 9903361716
Abhijit Chakraborty Tezpur Senior Executive Abhijit.Chakraborty@avivaindia.com 7002137963
Hemanta Kumar Sarmah Tinsukia Executive Hemanta.sarmah@avivaindia.com 9678318596
Tej Ram Chandigarh Assistant Manager Tej.ram@avivaindia.com 9878311548
Jobi Pulinthara Varkey Delhi 1 Deputy Manager jobi.pv@avivaindia.com 9899769997
Raman Yadav Delhi 3 Senior Executive Raman.Yadav@avivaindia.com 8368509589
Ash Mohd Delhi 5 Senior Executive Ash.Mohd@avivaindia.com 7503237950
Shubham Sharma Delhi 6 Executive Shubham.Sharma@avivaindia.com 9540980491
Anil Kumar Dwarka Assistant Manager Anil.kumar17@avivaindia.com 8506880343
Mohit Nager Faridabad Senior Executive Mohit.nager@avivaindia.com 9599250106
Chirag Verma Gurgaon 2 Executive Chirag.verma1@avivaindia.com 8506041128
Amandeep Sekhon Jaipur Senior Executive Amandeep.Sekhon@avivaindia.com 9772567555
Mandeep Kaur Jalandhar Senior Executive Mandeep.Kaur@avivaindia.com 7696791916
Kajal Sharma Jammu Senior Executive Kajal.sharma@avivaindia.com 9796241147
Anupam Kumar Kanpur Assistant Manager Anupam.kumar@avivaindia.com 8400166834
Krishna Kant Ojha Lucknow Senior Executive Krishna.ojha@avivaindia.com 7985175497
Rohit Kumar Ludhiana - 1 Senior Executive Rohit.kumar@avivaindia.com 9569819267
Avinash Model Town Executive Avinash@avivaindia.com 9805684823
Deepak Thapliyal Noida - 1 Assistant Manager deepak.thapliyal@avivaindia.com 7404340751
Gishnu M Bangalore 1 Deputy Manager gishnu.m1@avivaindia.com 7736358112
Raghu R Bangalore 2 Executive raghu.r@avivaindia.com 9740363402
Jagadish Chennai 1 Senior Executive Jagadish.jagadish@avivaindia.com 8072103243
Jijil K V Cochin Senior Executive jijil.v@avivaindia.com 9633389118
Ramya Avm Coimbatore Assistant Manager ramya.avm@avivaindia.com 95997666701
Sudheer R Trichur Senior Executive Sudheer.r@avivaindia.com 9995852399
Rajesh Kumar M Trivandrum Assistant Manager rajeshkumar.m@avivaindia.com 9847196946
G V Rajesh Vijaywada Assistant Manager g.rajesh@avivaindia.com 9052611647
Kajuluri Lakshmi Visakhapatnam Executive Kajuluri.lakshmi@avivaindia.com 9959227220
Chhipa Mohammedkhizar Ahmedabad Senior Executive Chhipa.Mohammedsalim@avivaindia.com 9642938387
Sachin Shankarrao Ahmednagar Assistant Manager Sachin. Bhawat@avivaindia.com 9860847962
Nilesh Ambadas Aurangabad Assistant Manager nilesh.baidukar@avivaindia.com 9823799694
Bhavik Jamadagni Baroda 1 Assistant Manager Bhavik.Shukla@avivaindia.com 9428520001
Alok Jangle Bhopal Assistant Manager Alok.Jangle1@avivaindia.com 9302333353
Umesh Pratap Indore - 1 Senior Executive umesh.pratap@avivaindia.com 9616100822
Aditi Amit Salvi Kolhapur Assistant Manager Aditi.Salvi@avivaindia.com 9823122623
Sushant Sunil Mumbai 2 Senior Executive Sushant.utekar@avivaindia.com 9870214602
Asis Kumar Pal Mumbai 3 Deputy Manager asis.pal@avivaindia.com 9338449666
Vikas Pandurang Mumbai 4 Assistant Manager Vikas.Maner@avivaindia.com 9869247551
Umesh Shamrao Mumbai 5 Senior Executive umesh.jagdale2@avivaindia.com 9833350942
Kunal Vasant Nasik Senior Executive Kunal.Mule@avivaindia.com 7817854353
Komal Shankar Pune 1 Executive Komal.Mohite@avivaindia.com 9850872562
Saroj Vishwakarma Pune 2 Senior Executive saroj.vishwakarma@avivaindia.com 9718717778
Swapnil Ramkrishna Surat Executive swapnil.desale@avivaindia.com 8208363632

EMail Sample to Aviva Life Insurance Officer

Subject: Urgent: Notice of Intent to Pursue Legal Action

Dear [Manager's Name],

I hope this email finds you in good health. I am writing to address a matter of significant concern related to my experience with Aviva Life Insurance. Despite my repeated attempts to resolve the issues through your customer service department, I have encountered ongoing problems, and it is with regret that I am now contemplating legal action.

Details of the Incident:

Policy Number: [Your Policy Number]
Nature of the Complaint: [Clearly describe the incident or issue]
Date of the Incident: [Date]

I understand that unforeseen circumstances can arise, and I have made every effort to engage with Aviva's customer support teamto seek resolution. Regrettably, my attempts have been met with unsatisfactory responses, and the issues persist.

Requested Resolution :

In light of the persistent issues and the lack of a satisfactory resolution, I find it necessary to formally notify you of my intention to file a case in the Consumer Forum if a resolution is not achieved within 15 days from the date of this email.

I implore you to personally review the details of my case and intervene to ensure a fair and just resolution. Enclosed with this email, please find copies of relevant documents and evidence for your review.

I am available at [your contact information] for any further details or clarification you may require. Your prompt attention to this matter is crucial, and I trust that we can find a mutually agreeable solution.

Thank you for your understanding and cooperation.

Sincerely,

[Your Full Name]
[Your Contact Information]

Step 3

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Aviva Life Insurance.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.