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Consumer Court in Dakshin Dinajpur

Dakshin Dinajpur Consumer Court Address

Address: Old Sub-Jail, Municipal Market Complex, 2nd Floor, PO &PS Balurghat, Distt. Dakshin Dinajpur-733101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Dakshin Dinajpur. Total 740 cases registered in Dakshin Dinajpur Consumer Court.

West Bengal

The Branch Manager, Punjab National Bank, Safanagar Branch V/S Mr. Birendra Chandra Sarkar, S/O- Late Umesh Chandra Sarkar

Punjab  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Pintu Sarkar

Respondant Advocate

The instant case has been initiated by the complainant U/S – 35 of Consumer Protection Act, 2019 against the Opposite Party claiming an amount of Rs.3,000/- along with interest up to date of payment + compensation Rs. 10,000/- ( total Rs.13,000/- ) The fact of the case, in...

Case Number: 22

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Date of Filing: 31-03-2023

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Date of Upload: 06-10-2023

West Bengal

The Sector Manager, Sahara India Pariwar, Balurghat Sector V/S Mr. Arup Kumar Laha, S/O- Late Arun Kumar Laha

Sahara India  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Debashis Barman

Respondant Advocate Krishnadas Das

The brief fact of the complaint case is that the complainant is an investor of Sahara India Pariwar under Balurghat Sector, Dakshin Dinajpur. The complainant invested amount of Rs.90,000/- (Ninety thousand) only in a FD certificate under the scheme of “GOLDEN -E- BASERA&rdq...

Case Number: 6

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Date of Filing: 20-01-2023

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Date of Upload: 03-10-2023

West Bengal

The Sector Manager, Sahara India Pariwar, Balurghat Sector V/S Smt. Anju Rani Laha, W/O- Late Debabrata Laha

Sahara India  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Debashis Barman

Respondant Advocate Krishnadas Das

The brief facts of the complainant case, is that the complainant is an investor of Sahara India Pariwar under Balurghat Sector of Dakshin Dinajpur. On 05.04.2010, husband of the complainant opened a recurring deposit policy under the Sahara S.Bhavishya scheme vide account No. 603...

Case Number: 100

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Date of Filing: 07-12-2022

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Date of Upload: 03-10-2023

West Bengal

The Sector Manager, Sahara India Pariwar, Balurghat Sector V/S Smt. Soma Adhikary, W/O- Tushar Kanti Adhikary

Sahara India  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Debashis Barman

Respondant Advocate Krishnadas Das

The brief facts of the complaint case is that the complainant is an investor of Sahara India Pariwar of O.P. No.1 Balurghat Sector, and O.P. No.2 Kamarpara F.C. Branch, Dakshin Dinajpur and she invested total Rs.2,52,,150/- along with 3487 joining points to the O.Ps in 16 numbers...

Case Number: 5

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Date of Filing: 20-01-2023

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Date of Upload: 03-10-2023

West Bengal

The Station Master, Balurghat Railway Station V/S Sri Bishal Karmakar, S/O- Biswarup Karmakar

Railway  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Birendra Nath Mahanta

Respondant Advocate

The instant case has been initiated by the complainant U/S – 35 of Consumer Protection Act, 2019 against the Opposite Parties claiming an amount of Rs. 1440/- + compensation Rs. 30,000/- + Rs.5,000/- as Litigation cost ( total Rs.36,440/- ) The fact of the case, in brief, ...

Case Number: 66

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Date of Filing: 15-06-2022

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Date of Upload: 05-10-2023

West Bengal

The Branch Manager, Chola MS General Insurance V/S Smt. Purnima Saha, W/O- Sri Pradip Saha

General Insurance  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Anish Das

Respondant Advocate Rajat Narayan Kundu

The instant case has been initiated by the complainant U/S – 35 of C.P. Act, 2019 against the Opposite Party claiming Rs.15,00,000/-(principle amount), compensation - Rs 50,000/- & Litigation Cost – Rs. 30,000/- Total = Rs15,80,000/- with interest @ 12% P.A .The c...

Case Number: 20

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Date of Filing: 29-03-2023

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Date of Upload: 03-10-2023

West Bengal

The Sector Manager, Sahara India Pariwar, Balurghat Sector V/S Mr. Arup Kumar Laha S/o Late Arun Kumar Laha

Sahara India  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Debashis Barman

Respondant Advocate Krishnadas Das

The brief facts of the complainant case is that the complainant is an investor of Sahara India Pariwar under Balurghat Sector of Dakshin Dinajpur. On 13.12.2011 he opened a recurring deposit policy under the Sahara S.Bhavishya scheme vide account No. 60383701669. The term of the...

Case Number: 7

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Date of Filing: 20-01-2023

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Date of Upload: 03-10-2023

West Bengal

The Assistant Engineer, W.B.S.E.D.C.L. , Kumarganj Customer Care Centre V/S Sri Mrityunjoy Sutradhar, S/O- Jiban Krishna Sutradhar

Consumer Court: Dakshin Dinajpur

Appelant Advocate Samit Bhowmick

Respondant Advocate Sudip Chatterjee

The instant case has been initiated by the complainant U/S – 35 of Consumer Protection Act,2019 against the Opposite Parties claiming Compensation of Rs.50,000/- + Litigation Cost of Rs. 10,000/- .Total = Rs.60,000/- + Interest.The fact of the case, in brief, is that compla...

Case Number: 49

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Date of Filing: 30-09-2021

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Date of Upload: 03-10-2023

West Bengal

The D.E. & Divisional Manager, Dakshin Dinajpur (D) Division, WBSEDCL V/S Smt. Arati Singh, W/O- Late Jadunath Singh

Wbsedcl  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Samit Bhowmick

Respondant Advocate Debraj Chakraborty

The instant case has been initiated by the complainant U/S – 35 of Consumer Protection Act,2019 against the Opposite Parties claiming an amount of Rs. 4,00,000/- + Compensation of Rs.70,000/- + Litigation Cost of Rs. 25,000/- .The fact of the case, in brief, is that Jadunat...

Case Number: 34

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Date of Filing: 16-03-2022

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Date of Upload: 20-09-2023

West Bengal

The Manager, Canara Bank, Panjul Branch V/S Mr. Sourav Sarkar, S/O- Late Sourish Sarkar

Canara Bank  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Bithi Dey Joarder (Chakraborty)

Respondant Advocate Sudip Chatterjee

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONDakshin Dinajpur, Balurghat, West BengalOld Sub jail Market Complex, 2nd Floor, P.O. Balurghat, Dist. Dakshin Dinajpur Pin-733101Complaint Case No. CC/16/2021( Date of Filing : 08 Apr 2021 )1. Mr. Sourav Sarkar, S/O- Late Sourish Sar...

Case Number: 16

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Date of Filing: 08-04-2021

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Date of Upload: 20-09-2023

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What is the Consumer Forum?

Consumer Forum Dakshin Dinajpur, also known as the Consumer Disputes Redressal Forum of Dakshin Dinajpur - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Dakshin Dinajpur provides a platform for consumers of Dakshin Dinajpur - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Dakshin Dinajpur, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Dakshin Dinajpur consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Dakshin Dinajpur Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Dakshin Dinajpur Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Dakshin Dinajpur consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Dakshin Dinajpur consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Dakshin Dinajpur consumer Forum.

What is the time limit for filing a case in Dakshin Dinajpur Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.