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Consumer Court in Dakshin Dinajpur

Dakshin Dinajpur Consumer Court Address

Address: Old Sub-Jail, Municipal Market Complex, 2nd Floor, PO &PS Balurghat, Distt. Dakshin Dinajpur-733101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Dakshin Dinajpur. Total 740 cases registered in Dakshin Dinajpur Consumer Court.

West Bengal

The Reliance General Insurance V/S Sri Nikhil Laha, S/O- Mr. Nibaran Laha

Reliance General Insurance   General Insurance  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Nirmal Agarwal

Respondant Advocate

The instant case has been initiated by the complainant U/S – 35 of C.P. Act, 2019 against the Opposite Parties claiming Rs.15,00,000/-(principle amount) , Litigation Cost – Rs. 10,000/- Total = Rs15,10,000/- with interest @ 12% P.A from the date of cause of actionThe ...

Case Number: 80

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Date of Filing: 24-12-2021

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Date of Upload: 27-03-2023

West Bengal

Sanjay Karmakar, S/O- Ananda Karmakar, Prop. of Basanti Enterprise V/S Mr. Subhas Ch. Sarkar, S/O- Late Kshitish Chandra Sarkar

Consumer Court: Dakshin Dinajpur

Appelant Advocate Pintu Sarkar

Respondant Advocate

The instant case has been initiated by the complainant U/S – 35 of C.P. Act, 2019 against the Opposite Party claiming an amount of Rs. 16000/- (Principal claim amount) and Rs.10,000/- as compensation for mental pain and agony. The fact of the case, in nutshell, is that the ...

Case Number: 68

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Date of Filing: 21-06-2022

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Date of Upload: 23-02-2023

West Bengal

The Branch Manager, Life Insurance Corporation of India, Gangarampur SO V/S Mr. Abhijit Bhowmik, S/O- Late Prakash Chandra Bhowmik

Life Insurance Corporation  

Consumer Court: Dakshin Dinajpur

Appelant Advocate

Respondant Advocate

Both the parties are present and file their haziras through advocates. The claim of the complainant was Rs. 306379/-. Both parties are agreed to settle the matter at Rs. 283000/- and the said amount is paid by the OP through demand draft. petitoiner submits the supporting docu...

Case Number: 88

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Date of Filing: 04-11-2022

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Date of Upload: 23-02-2023

West Bengal

The Branch Manager, Bangiya Gramin Vikash Bank, Nayabazar Branch V/S Sri Ajit Kumar Dutta, S/O- Late Asutosh Dutta

Consumer Court: Dakshin Dinajpur

Appelant Advocate Somen Saha

Respondant Advocate Santanu Dey

The instant case has been initiated by the complainant U/S – 12 of C.P. Act,1986 against the Opposite Parties claiming amount of Rs. 52,530 /- with interest + Compensation Rs.50,000/- + Litigation cost Rs.15,000/- Total Rs. 1,17,530. The fact of the case, in brief, is that ...

Case Number: 31

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Date of Filing: 28-02-2020

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Date of Upload: 30-03-2023

West Bengal

The Divisional Manager, W.B.S.E.D. Co. Ltd. V/S Mr. Swapan Mahanta, S/O- Late Debendra Nath Mahanta

Consumer Court: Dakshin Dinajpur

Appelant Advocate Pintu Sarkar

Respondant Advocate

The instant case has been initiated U/S 12 of Consumer Protection Act, 1986 claiming an amount of Rs.2,00,000/- + compensation Rs.15,000/- = Rs.2,15,000/-. The fact of the case in brief, is that the Complainant is a consumer under Opposite Parties vide consumer ID No. Kanj DDT 5...

Case Number: 18

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Date of Filing: 20-02-2019

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Date of Upload: 12-12-2022

West Bengal

Ranjit Ghosh, Prop. Ranjit Grill V/S Smt. Sutapa Das, W/O- Late Tapan Das

Consumer Court: Dakshin Dinajpur

Appelant Advocate Pintu Sarkar

Respondant Advocate

In the Court of Lok Adalat Organized by District Consumer Disputes Redressal Commission Dakshin Dinajpur, West Bengal. Case No. CC/75/2022 Smt. Sutapa Das W/O- Late Tapan Das Vill- Khadimpur ( Rabindra nagar ), P.O. & P.S. - Balurghat Dist- Dakshin Dinajpur Pin – 7...

Case Number: 75

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Date of Filing: 10-08-2022

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Date of Upload: 16-11-2022

West Bengal

The Sector Manager, Sahara India Pariwar, Balurghat Sector V/S Smt. Rupa Banerjee, W/O- Manik Kumar Banerjee

Sahara India   Sahara India  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Santanu Dey

Respondant Advocate

The brief facts of the complaint case is that the complainant is an investor of Sahara India Pariwar under Balurghat Sector, Dakshin Dinajpur. The complainant invested the total amount of Rs. 15,000/- in FD certificate under the scheme of Sahara E Shineof Sahara Credit Co-Operati...

Case Number: 28

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Date of Filing: 03-03-2022

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Date of Upload: 11-11-2022

West Bengal

Ajit Singh, Authorised Person of Oxigen Service India Pvt. Ltd. V/S Mr. Nitish Saha, S/O- Gour Chandra Saha

Oxigen  

Consumer Court: Dakshin Dinajpur

Appelant Advocate Rupa Pramanik

Respondant Advocate

Both parties are present and file their haziras through advocate. The disputes in between the parties is settled on mutual consent. The opposite parties handed over a cheque being no. 291189 dt. 28.09.2022 amounting to Rs. 15000/- to the petitioner. The petitioner received the sa...

Case Number: 77

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Date of Filing: 24-08-2018

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Date of Upload: 26-11-2022

West Bengal

Dr. Arup Dey, C/O SC Bose Diagnostics V/S Smt. Sikha Dey, W/O- Sri Suvankar Dey

Consumer Court: Dakshin Dinajpur

Appelant Advocate

Respondant Advocate

The record is placed before us by way of put up petition filed on behalf of the D.hr through her husband.An another is filed by the D.hr through her husband praying for withdraw the cheque submitted by the J.dr in favour of the D.hr. An authority letter and copy of Aadhaar Card o...

Case Number: 11

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Date of Filing: 08-03-2021

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Date of Upload: 24-04-2023

West Bengal

The Branch Manager, Allahabad Bank, Balurghat Branch V/S Smt. Jaya Das Gupta, W/O- Late Pulin Behari Das Gupta

Consumer Court: Dakshin Dinajpur

Appelant Advocate Santanu Dey

Respondant Advocate Achintya Kumar Das

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONDakshin Dinajpur, Balurghat, West BengalOld Sub jail Market Complex, 2nd Floor, P.O. Balurghat, Dist. Dakshin Dinajpur Pin-733101Complaint Case No. CC/101/2019( Date of Filing : 12 Sep 2019 )1. Smt. Jaya Das Gupta, W/O- Late Pulin Be...

Case Number: 101

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Date of Filing: 12-09-2019

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Date of Upload: 03-11-2022

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What is the Consumer Forum?

Consumer Forum Dakshin Dinajpur, also known as the Consumer Disputes Redressal Forum of Dakshin Dinajpur - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Dakshin Dinajpur provides a platform for consumers of Dakshin Dinajpur - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Dakshin Dinajpur, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Dakshin Dinajpur consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Dakshin Dinajpur Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Dakshin Dinajpur Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Dakshin Dinajpur consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Dakshin Dinajpur consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Dakshin Dinajpur consumer Forum.

What is the time limit for filing a case in Dakshin Dinajpur Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.