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Railway

Latest Judgments

Total 3779 Consumer Court Cases Against Railway.

Tamil Nadu

The Authorized Officer, The Claim Department Southern Railway V/S M/s.Devadas

Railway  

Court Name: North Chennai

Appelant Advocate M/s.Madhuprakash-com

Respondant Advocate N.R.Narayanan-op1&op2

Complaint presented on: 17.04.2015 Order pronounced on: 21.07.2017DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (NORTH) 2nd Floor, Frazer Bridge Road, V.O.C.Nagar, Park Town, Chennai-3 PRESENT: THIRU.K.JAYABALAN, B.Sc., B.L., PRESIDENT THIRU. M.UYIRROLI KANNAN B.B.A., B.L....

Case Number: 71

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Date of Filing: 28-04-2015

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Date of Upload: 07-08-2017

Uttar Pradesh

RAILWAY ELECTRONIC V/S SHASHI GAUTAM

Electronic   Railway  

Court Name: Mathura

Appelant Advocate

Respondant Advocate

District Consumer ForumMathuraUttar PradeshMiscellaneous Application No. MA/2/2017( Date of Filing : 05 Jun 2017 )InNEW1. SHASHI GAUTAMMATHURAMATHURAUttar Pradesh...........Appellant(s)Versus1. RAILWAY ELECTRONICMATHURAMATHURAUttar Pradesh...........Respondent(s) BEFORE: PRESENT...

Case Number: 2

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Date of Filing: 05-06-2017

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Date of Upload: 28-05-2022

Delhi

NORTHERN RAILWAY V/S SH NAND KISHOR

Railway   Northern Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/547/20101. SH NAND KISHOR R/O 36/228 TRILOKPUR DELHI 110091...........Complainant(s)Versus1. NORTHERN RAILWAYDIVISIONAL RAIL MANAGER BAROD...

Case Number: 547

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Date of Filing: 16-08-2010

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Date of Upload: 15-07-2017

West Bengal

The Chief Commercial Manager, Eastern Railway (Claims) and 4 others V/S Sri Santosh Kumar Haralalka and another

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate Prabir Banerjee

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/218/20171. Sri Santosh Kumar Haralalka and another222/A, APC Road (Shyambazar Five Point Crossing), Kolkata - 700004.West Ben...

Case Number: 218

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Date of Filing: 04-07-2017

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Date of Upload: 12-07-2017

Punjab

Divisional Railway Manager V/S Surinder Kumar

Railway  

Court Name: Bhatinda

Appelant Advocate Bansi Lal Sachdeva

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/16/4711. Surinder KumarSt. No6, H.No.1251, 8th Crossing, Abohar...........Complainant(s)Versus1. Divisional Railway Manage...

Case Number: 16

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Date of Filing: 08-09-2016

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Date of Upload: 11-07-2017

Orissa

Union of India, through the chairman, Railway Board V/S Duryodhan Satnami

Railway  

Court Name: Nuapada

Appelant Advocate A.K.Patra & A.K.Dewangan

Respondant Advocate P.R.Pattnaik

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMNUAPADA,ODISHAComplaint Case No. CC/18/20161. Duryodhan SatnamiAt/Po-Badi, Ps-Khariar,Dist-NuapadaNuapadaOdisha...........Complainant(s)Versus1. Union of India, through the chairman, Railway BoardRail Bhawan, New DelhiNew DelhiNew Delhi.....

Case Number: 18

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Date of Filing: 11-08-2016

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Date of Upload: 13-07-2017

Uttar Pradesh

Railway Board V/S Amresh Kumar

Railway  

Court Name: StateCommission

Appelant Advocate P.K. Saxena

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2734/2016(Arisen out of Order Dated 06/01/2016 in Case No. C/759/2011 of District Lucknow-II)1. Amresh KumarLucknow...........Appellant(s)Versus1....

Case Number: 2734

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Date of Filing: 04-11-2016

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Date of Upload: 17-08-2017

Circuit Bench Nagpur

SMT. PREETI W/O PRVEEN KOLTE V/S THE DIVISIONAL RAILWAY MANAGER

Railway  

Court Name: StateCommission

Appelant Advocate ADV. S.N. ABHYANKAR

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/15/433(Arisen out of Order Dated 10/04/2015 in Case No. CC/763/2013 of District Nagpur)1. THE DIVISIONAL RAILWAY MANAGERCENTRAL RAILWAY, NAGPURNAGOURMAHARASHT2. THE MANAGER, NAGPU...

Case Number: 15

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Date of Filing: 12-08-2015

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Date of Upload: 26-07-2017

Maharashtra

SOUTH EAST CENTRAL RAILWAY THROUGH THE GENERAL BRANCH MANAGER, GONDIA V/S AYUSHI UMESH BHIWGHADE

Railway  

Court Name: Gondia

Appelant Advocate MR.V.N.DASARIYA

Respondant Advocate MR.S. B. RAJANKAR

...

Case Number: 15

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Date of Filing: 26-08-2015

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Date of Upload: 04-07-2017

West Bengal

The General Manager, Eastern Railway and 2 others V/S Motilal Jhalani

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/595/20151. Motilal JhalaniFlat no. - 302, 3rd Floor, Radha Krishna Apartment, Near Hans Khali Pul, Oppo. Amar Jyoti Apartment...

Case Number: 595

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Date of Filing: 30-12-2015

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Date of Upload: 28-06-2017

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.