Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
Northern Railway V/S Harjit kaur
Court Name: Faridkot
Appelant Advocate S.K. Jindal
Respondant Advocate
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Case Number: 17
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Date of Filing: 27-01-2017
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Date of Upload: 29-08-2017
Chief Claim Officer,East Coast Railway V/S Niranjan Kumar Sena
Court Name: Cuttak
Appelant Advocate N P Patra
Respondant Advocate A K Sahoo
IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL FORUM,CUTTACK. C.C. No.148/2015 Niranjan Kumar Sena,At:Trilochanpur,PO:Mohajanpur,Via:Bahugram,P.S:Jagatpur,Dist:Cuttack. … Complainant. Vrs.East Coast Railway Represented through its Chief Claim mOfficer, East Coas...
Case Number: 148
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Date of Filing: 16-12-2015
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Date of Upload: 25-09-2017
In- Charge- Officer, Corporate Office, Indian Railway Catering & Tourism Corporation Ltd. V/S Saral Chandra Paul.
Court Name: Cachar
Appelant Advocate Complainant Self.
Respondant Advocate
Heading1Heading2Complaint Case No. CC/22/20151. Saral Chandra Paul.Lane No. 16, Vivekananda Road, P/O- SilcharCacharAssam...........Complainant(s)Versus1. In- Charge- Officer, Corporate Office, Indian Railway Catering & Tourism Corporation Ltd.9th floor, Bank of Baroda building, ...
Case Number: 22
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Date of Filing: 14-08-2015
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Date of Upload: 08-08-2017
Smt. Neetu Gupta w/o Ajay Kumar Gupta V/S Northen Railway Through G.M.
Court Name: StateCommission
Appelant Advocate Rammohan Singh
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 729/2017Northern Railway through General Manager, Baroda House, Kasturba Gandhi Marg, New Delhi.Vs.1.Smt.Neetu Gupta w/o Late Ajay Kumar Gupta 2.Sh.Ajay Kumar s/o R.P.Gupta r/o 448, Sche...
Case Number: 729
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Date of Filing: 21-06-2017
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Date of Upload: 17-08-2017
Ankit Awasthi V/S Northern Railway
Court Name: StateCommission
Appelant Advocate P P Srivastava
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/920(Arisen out of Order Dated in Case No. of District State Commission)1. Northern Railway a...........Appellant(s)Versus1. Ankit Awasthi a.....
Case Number: 2012
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Date of Filing: 08-05-2012
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Date of Upload: 30-10-2017
Indian Railway Catering & Tourism Corporation Ltd., V/S Prabhulingaiah H.C.
Court Name: Bangalore 3rd Additional
Appelant Advocate Kemparaju
Respondant Advocate
Heading1Heading2Complaint Case No. CC/1823/20151. Prabhulingaiah H.C.S/o Late Chikkalingaiah, Aged about 48 years, R/at No.98, 6th B Cross, Virupakshapura, Vidyaranyapura Post, Bengaluru 560 097. ...........Complainant(s)Versus1. Indian Railway Catering & Tourism Corporation Ltd....
Case Number: 1823
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Date of Filing: 09-11-2015
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Date of Upload: 05-09-2017
Shriman S.G.Rao Krute Manadal Railway Prabandhak Nagpur V/S Krushna Lahanuji Bagulkar
Court Name: Chandrapur
Appelant Advocate Self
Respondant Advocate Adv. Dedhmukh
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM CHANDRAPURComplaint Case No. CC/16/231. Krushna Lahanuji BagulkarPlot No 11 chavan Coloony Sarakar Nagar chandrapur ChandrapurMaharashtra...........Complainant(s)Versus1. Shriman S.G.Rao Krute Manadal Railway Prabandhak Nagpur Central Rai...
Case Number: 16
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Date of Filing: 15-02-2016
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Date of Upload: 01-08-2017
Naushad Khan V/S The Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Mr. Ved Sharma.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/418/2016(Arisen out of Order Dated 19/04/2016 in Case No. Complaint Case No. CC/434/2015 of District Kolkata-II(Central))1. The Eastern RailwayFairlie Place, B.B.D....
Case Number: 418
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Date of Filing: 13-05-2016
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Date of Upload: 28-07-2017
SANJEEV SHARMA V/S INDIAN RAILWAY & 2 ORS.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 52 OF 2017(Against the Order dated 01/03/2016 in Appeal No. 361/2015 of the State Commission Punjab)1. INDIAN RAILWAY & 2 ORS.THROUGH GENERAL MANAGER, RAILWAY COMPLEX, SHIVAJI BRIDGE(MINTO BRIDGE) BEHI...
Case Number: 52
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Date of Filing: 05-01-2017
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Date of Upload: 02-08-2017
The Area Manager, Eastern Railway & Others. V/S Smt. Sonam Srivastava, W/o. Sri Chandan Srivastava Running her business under the name and style of Palak Enterprise
Court Name: North 24 Parganas
Appelant Advocate
Respondant Advocate
DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/483/20151. Smt. Sonam Srivastava, W/o. Sri Chandan Srivastava Running her business under the name and style of Palak Enterprise having its office at 10/1, Beliaghata Road, Kolkata-700010............Complainant(s...
Case Number: 483
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Date of Filing: 17-08-2015
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Date of Upload: 25-07-2017
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.