Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 27055 Consumer Court Cases Against Oriental Insurance.
MADHURI MANISHRAO DHAGE V/S THE ORIENTAL INSURANCE COMPANY LTD.
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate ASHISH W. PAUNIKAR
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURMiscellaneous Application No. MA/22/77( Date of Filing : 01 Aug 2022 )InFirst Appeal No. A/22/1901. THE ORIENTAL INSURANCE COMPANY LTD.THROUGH DIVISIONAL MANAGER, DIVISIONAL OFFICE NO.3, 321/A2, OST...
Case Number: 22
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Date of Filing: 01-08-2022
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Date of Upload: 11-11-2024
THE ORIENTAL INSURANCE CO. LTD. V/S AVINASH GOEL
Oriental Insurance The Oriental Insurance
Court Name: Central Delhi
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/122/2019( Date of Filing : 30 May 2019 )1. AVINASH GOELRZI-12B,OLD SOM BAZAR GALI, MAHAVIR ENCLAVE, DABRI, DELHI-110045............Complainant(s)Versus1. THE ORIENTAL INSURANCE CO. LTD.CBO-21, 10184, ARYA SAMAJ ROAD, KAROL BAGH, NEW DELHI-110...
Case Number: 122
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Date of Filing: 30-05-2019
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Date of Upload: 11-11-2024
RAJANI SAXENA V/S ORIENTAL INSURANCE COMPANY LIMITED
Court Name: NCDRC
Appelant Advocate MR. MANISH PRATAP SINGH
Respondant Advocate M/S. LEX AV ATTORNEYS LLP
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 460 OF 2021(Against the Order dated 24/02/2021 in Appeal No. 630/2018 of the State Commission Uttar Pradesh)1. ORIENTAL INSURANCE COMPANY LIMITED...........Petitioner(s)Versus1. RAJANI SAXENA.............
Case Number: 460
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Date of Filing: 09-06-2021
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Date of Upload: 07-11-2024
RISHI WATCH CO. V/S ORIENTAL INSURANCE CO. LTD.
Court Name: NCDRC
Appelant Advocate M/S. ARKAY & ARKAY
Respondant Advocate MR. RAVINDER RAWAT
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1615 OF 2018(Against the Order dated 26/02/2018 in Appeal No. 93/2011 of the State Commission Rajasthan)1. ORIENTAL INSURANCE CO. LTD.THROUGH CHIEF MANAGER, ORIENTAL INSURANCE CO. LTD. HEAD OFFICE, ORI...
Case Number: 1615
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Date of Filing: 31-05-2018
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Date of Upload: 11-11-2024
The Oriental Insurance Company Limited V/S Bawa
Oriental Insurance The Oriental Insurance
Court Name: Firozpur
Appelant Advocate In Person
Respondant Advocate
Case Number: 131
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Date of Filing: 12-05-2022
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Date of Upload: 14-11-2024
BRANCH MANAGER ORIENTAL INSURANCE CO. LTD. AND 3 OTHERS V/S AKC AUTO PARTS PVT. LTD.
Court Name: Shahjahanpur
Appelant Advocate RAM KUMAR TRIVEDI
Respondant Advocate
Case Number: 49
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Date of Filing: 23-06-2020
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Date of Upload: 07-11-2024
THE ORIENTAL INSURANCE COM. LTD., THROUGH DIVISIONAL MANAGER V/S SHRI. DR. SUMEDH DURWAS CHOUDHARY
Oriental Insurance The Oriental Insurance
Court Name: Nagpur
Appelant Advocate ADV. DEVENDRA P. HATKAR
Respondant Advocate ADV. MS. ANITA MATEGAONKER
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/232/2021( Date of Filing : 28 Apr 2021 )1. SHRI. DR. SUMEDH DURWAS CHOUDHARYR/O. A-3 DUPLEX, RAHUL COMPLEX, GANESHPETH, NAGPURN...
Case Number: 232
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Date of Filing: 28-04-2021
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Date of Upload: 14-11-2024
PRINCE MANGLA V/S ORIENTAL INSURANCE CO. LTD.
Court Name: StateCommission
Appelant Advocate B.S. ARORA
Respondant Advocate
Case Number: 331
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Date of Filing: 23-05-2019
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Date of Upload: 06-11-2024
THE ORIENTAL INSURANCE COMPANY V/S S. HARVINDER PAL SINGH
Oriental Insurance The Oriental Insurance
Court Name: DF-I
Appelant Advocate SANJEEV SHARMA
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/195/2024Date of Institution:10/04/2024Date of Decision:5/11/2024S. Harvinder Pal Singh, Proprietor, New Singh Bakers, SCO No.5 (Backside), Sector-11, Panchkula.2nd Address : S. Harvinder Pa...
Case Number: 195
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Date of Filing: 10-04-2024
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Date of Upload: 12-11-2024
The Oriental Insurance Co.ltd. V/S Vikas kumar vishwakarma
Oriental Insurance The Oriental Insurance
Court Name: Kanker
Appelant Advocate Shri B.M. yadav
Respondant Advocate Sandeep rachana Shrivastav
Case Number: 24
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Date of Filing: 13-05-2024
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Date of Upload: 14-11-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.