Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 27055 Consumer Court Cases Against Oriental Insurance.
BRANCH MANAGER ORIENTAL INSURANCE CO. LTD. AND 3 OTHERS V/S AKC AUTO PARTS PVT. LTD.
Court Name: Shahjahanpur
Appelant Advocate RAM KUMAR TRIVEDI
Respondant Advocate
Case Number: 50
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Date of Filing: 23-06-2020
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Date of Upload: 11-11-2024
DIVISIONAL MANAGER ORIENTAL INSURANCE CO. LTD. AND ANOTHER V/S PRAPTAP SINGH S/O DURVIJAY SINGH
Court Name: Shahjahanpur
Appelant Advocate ANANGPAL SINGH
Respondant Advocate
Case Number: 2
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Date of Filing: 19-01-2024
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Date of Upload: 16-11-2024
DIVISIONAL MANAGER ORIENTAL INSURANCE CO. LTD. AND ANOTHER V/S ARUN KUMAR SINGH S/O PRATAP SINGH
Court Name: Shahjahanpur
Appelant Advocate ANANGPAL SINGH
Respondant Advocate
Case Number: 3
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Date of Filing: 19-01-2024
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Date of Upload: 16-11-2024
Oriental Insurance Compani Through its Director V/S Kartika Rajendra Thakre
Court Name: Washim
Appelant Advocate Adv. K R.Bhise
Respondant Advocate Adv. Shraddha Agrawal
Case Number: 145
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Date of Filing: 27-12-2022
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Date of Upload: 26-11-2024
The Oriental Insurance Co.Ltd. V/S Harjeet Singh S/o Shri Joginder Singh
Oriental Insurance The Oriental Insurance
Court Name: Jalandhar
Appelant Advocate
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/496/2023( Date of Filing : 18 Dec 2023 )1. Harjeet Singh S/o Shri Joginder SinghFlat No. 1002, M-Block, Jalandhar Heights-I...
Case Number: 496
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Date of Filing: 18-12-2023
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Date of Upload: 28-11-2024
MANAGER THE ORIENTAL INSURANCE COM.LTD.PUNE V/S VILAS PRABHUJI BANGAR
Oriental Insurance The Oriental Insurance
Court Name: Hingoli
Appelant Advocate ADV. M.A. KAMBLE
Respondant Advocate
Case Number: 17
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Date of Filing: 08-08-2024
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Date of Upload: 03-12-2024
THE ORIENTAL INSURANCE COMPANY LIMITED V/S DR POOJITHA ABHINAV AGRAWAL EDAKHIL
Oriental Insurance The Oriental Insurance
Court Name: Hingoli
Appelant Advocate ADV P N BHANSALI
Respondant Advocate
Case Number: 19
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Date of Filing: 12-08-2024
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Date of Upload: 03-12-2024
THE ORIENTAL INSURANCE CO. LTD. V/S AVINASH GOEL
Oriental Insurance The Oriental Insurance
Court Name: Central Delhi
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/122/2019( Date of Filing : 30 May 2019 )1. AVINASH GOELRZI-12B,OLD SOM BAZAR GALI, MAHAVIR ENCLAVE, DABRI, DELHI-110045............Complainant(s)Versus1. THE ORIENTAL INSURANCE CO. LTD.CBO-21, 10184, ARYA SAMAJ ROAD, KAROL BAGH, NEW DELHI-110...
Case Number: 122
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Date of Filing: 30-05-2019
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Date of Upload: 11-11-2024
MADHURI MANISHRAO DHAGE V/S THE ORIENTAL INSURANCE COMPANY LTD.
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate ASHISH W. PAUNIKAR
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURMiscellaneous Application No. MA/22/77( Date of Filing : 01 Aug 2022 )InFirst Appeal No. A/22/1901. THE ORIENTAL INSURANCE COMPANY LTD.THROUGH DIVISIONAL MANAGER, DIVISIONAL OFFICE NO.3, 321/A2, OST...
Case Number: 22
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Date of Filing: 01-08-2022
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Date of Upload: 11-11-2024
THE ORIENTAL INSURANCE COMPANY LTD. V/S VANDANA YADAV PENDOR
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate UDAY P. KSHIRSAGAR
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/22/288( Date of Filing : 09 Dec 2022 )(Arisen out of Order Dated 01/09/2022 in Case No. CC/112/2020 of District Chandrapur)1. VANDANA YADAV PENDOR R/O WARD NO. 6, POMBHURNA DIST. ...
Case Number: 22
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Date of Filing: 09-12-2022
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Date of Upload: 12-11-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.