HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5565 Consumer Court Cases Against HDFC Bank.
HDFC BANK V/S VINAY KUMAR YADAV S/O, SH. GANGA RAM YADAV
Court Name: South West
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/15/311( Date of Filing : 02 Jun 2015 )1. VINAY KUMAR YADAV S/O, SH. GANGA RAM YADAVR/O, H.NO. 198, KAPASHERA, NEW DELHI-110037NEW DELHIDELHI...........Complainant(s)Versus1. HDFC BANKTHROUGH ITS MANAGING DIRECTOR AT : HDFC BANK HOUSE, SENAPAT...
Case Number: 15
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Date of Filing: 02-06-2015
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Date of Upload: 08-03-2024
HDFC BANK V/S KULDEEP KAUR
Court Name: DF-II
Appelant Advocate ATUL ARYA
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHConsumer Complaint No.:576/2023Date of Institution:01.12.2023Date of Decision:22.02.2024Kuldeep Kaur w/o Late Sh. Jatinder Pal Singh r/o House No. 8B, Police Colony, Sector 39, Chandigarh.2nd Address:- Village Badli...
Case Number: 576
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Date of Filing: 01-12-2023
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Date of Upload: 23-02-2024
Branch Managar HDFC Bank V/S Shishir Kumar Dewangan
Court Name: Kanker
Appelant Advocate Shri Prakash Sahu
Respondant Advocate Shri Shailendra Tiwari
Case Number: 23
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Date of Filing: 28-06-2023
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Date of Upload: 27-02-2024
RAVIKIRAN SANDIPAN GIRI V/S HDFC BANK LTD
Court Name: StateCommission
Appelant Advocate M D NARWADKAR
Respondant Advocate
Case Number: 18
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Date of Filing: 05-09-2018
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Date of Upload: 21-02-2024
HDFC Bank Ltd V/S Vaadher Giriraajsinh Anopsinh
Court Name: Jamnagar
Appelant Advocate
Respondant Advocate N B Pujara
Case Number: 107
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Date of Filing: 13-07-2023
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Date of Upload: 21-02-2024
HDFC Bank Limited V/S Lata Goyal
Court Name: Karnal
Appelant Advocate Sudhir Kumar
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No.420 of 2022 Date of instt.25.07.2022 Date of Decision:21.02.2024Lata Goyal wife of Sh. Ashwani Goyal, resident of cotton factory, novelty road, Karnal. …….Complainant. VersusH...
Case Number: 420
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Date of Filing: 25-07-2022
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Date of Upload: 21-02-2024
HDFC Bank V/S Surender
Court Name: Fatehabad
Appelant Advocate M.S Godara
Respondant Advocate Amit Wadhera
Case Number: 448
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Date of Filing: 11-11-2019
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Date of Upload: 22-02-2024
HDFC BANK LTD., THROUGH ITS GENERAL MANAGER V/S SHRI. PRATIK DIWAKARAO BAGDE
Court Name: Nagpur
Appelant Advocate ADV. VINESH KHOBRAGADE
Respondant Advocate ADV. MILIND Y WADODKAR
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/737/2021( Date of Filing : 02 Dec 2021 )1. SHRI. PRATIK DIWAKARAO BAGDER/O. PRABHU KUNJ, PLOT NO.5/D, VRINDAVAN NAGAR, NANDANVA...
Case Number: 737
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Date of Filing: 02-12-2021
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Date of Upload: 22-02-2024
HDFC BANK LTD. & ANR. V/S ARCHANA GOEL & ANR.
Court Name: NCDRC
Appelant Advocate M/S KAPOOR & ASSOCIATES
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 928 OF 2023(Against the Order dated 03/02/2023 in Complaint No. CC/103/2022 of the State Commission Delhi)1. ARCHANA GOEL & ANR.W/O LATE SHRI RAJESH GOEL, R/O H. NO. 160 161, 2ND FLOOR, POCKET C-7, SECTOR-7...
Case Number: 928
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Date of Filing: 15-09-2023
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Date of Upload: 01-03-2024
M.S. JAI CHANDRAHAS REALTORS A PARTNERSHIP FIRM V/S HDFC BANK LTD. SURYANAGAR BRANCH NAGPUR
Court Name: StateCommission
Appelant Advocate P.G. MEWAR
Respondant Advocate
...
Case Number: 20
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Date of Filing: 16-12-2020
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Date of Upload: 20-02-2024
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041