Byju
Byju Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 241 Consumer Court Cases Against Byju.
C E O Byju S Byjus think & Learn Pvt Ltd V/S Shri Pawan Raj Singh
Court Name: Nainital
Appelant Advocate Shri Narender Bergali
Respondant Advocate
Case Number: 43
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Date of Filing: 06-07-2023
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Date of Upload: 27-09-2023
Case Number: 217
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Date of Filing: 02-08-2023
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Date of Upload: 12-09-2023
BYJUS LEARNING APP V/S ABHISHEK HEDEO
Court Name: Bhopal
Appelant Advocate SUMIT BHALERAO
Respondant Advocate
Case Number: 23
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Date of Filing: 15-06-2023
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Date of Upload: 21-09-2023
(1) Aakash Educational Service Ltd. Aakash Institute (Aakash BYJU'S), Mehsana (2) Chairman, J.C.Chau V/S Mohanbhai Shankarbhai Desai
Byju Institute Education Aakash Institute
Court Name: Mahesana
Appelant Advocate Y.A.Chaudhary / S.K.Nayak
Respondant Advocate (1) J.B.Barot (2) Ex Parte
Case Number: 168
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Date of Filing: 03-05-2023
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Date of Upload: 11-09-2023
1.The Manager, Byjus V/S P.Balaraja Reddy, S/o P.Rayappa Reddy
Court Name: Kurnool
Appelant Advocate Sri P. Gopal
Respondant Advocate Absent
Case Number: 89
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Date of Filing: 19-07-2023
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Date of Upload: 11-09-2023
1) Manager of Aakash Byjus (2) Branch Manager of Aakash Byjus Gandhinagar V/S Jigar R Parmar
Court Name: Gandhinagar
Appelant Advocate A J Gosai
Respondant Advocate
Case Number: 210
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Date of Filing: 01-07-2023
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Date of Upload: 06-09-2023
BYJU'S Managing Director & Another V/S D K Jayadeva
Court Name: Bellary
Appelant Advocate Shri K Nagaraja
Respondant Advocate
Case Number: 55
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Date of Filing: 14-06-2023
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Date of Upload: 05-09-2023
1. BYJUs India Company Ld., V/S R. Srinivas Rao
Court Name: Hyderabad-II
Appelant Advocate C.V.Srinath & Associates
Respondant Advocate
Case Number: 107
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Date of Filing: 26-06-2023
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Date of Upload: 26-08-2023
Byjus Bangalore V/S Shaheema.K.V
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/86/2023( Date of Filing : 17 Mar 2023 )1. Shaheema.K.VShaham Villa,Hilal Nagar,sreet No.5,Karimbam.P.O,Kannur-670142............Complainant(s)Versus1. Byjus Bangalore3326,7th Cross Road,HAL 2nd Stage,Doopanahalli...
Case Number: 86
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Date of Filing: 17-03-2023
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Date of Upload: 24-08-2023
Byju Raveendran V/S Abdu.P
Court Name: Kannur
Appelant Advocate T.C.Sibi
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/179/2023( Date of Filing : 16 May 2023 )1. Abdu.PS/o Kamal,Swapnam,Opp.Kerala Water Authority Office,Manna,Thaliparamba-670141............Complainant(s)Versus1. Byju RaveendranCEO,Byjus,2nd Floor,Tower D,IBC Know...
Case Number: 179
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Date of Filing: 16-05-2023
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Date of Upload: 08-08-2023
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Common FAQ
Question : Am I eligible to file case against Byju in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byju ?
Answer : A complaint may be made against Byju under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.