Bank Of India

Bank Of India Customer Care

Address: BANK OF INDIA STAR HOUSE C - 5, “G” Block, Bandra Kurla Complex, Bandra (East), Mumbai

Email ID: cgro.boi@bankofindia.co.in

Phone No: 1800 220 229

Website : https://bankofindia.co.in/

Latest Judgments

Total 24624 Consumer Court Cases Against Bank Of India.

Karnataka

The Branch Manager, State Bank Of India V/S Y Vasudendra Rao

Bank Of India   State Bank Of India  

Court Name: Bellary

Appelant Advocate Shri B V Suresh

Respondant Advocate S Indusekhar

Case Number: 48

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Date of Filing: 23-05-2023

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Date of Upload: 30-11-2024

West Bengal

THE BRANCH MANAGER OF STATE BANK OF INDIA V/S PULAK KR. GOSWAMI

Bank Of India   State Bank Of India  

Court Name: Hooghly

Appelant Advocate DEBDUTTA KUNDU

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYComplaint Case No. CC/27/2022( Date of Filing : 22 Feb 2022 )1. PULAK KR. GOSWAMIHARIT, PS-DADPURHOOGHLYWEST BENGAL...........Complainant(s)Versus1. THE BRANCH MANAGER OF STATE BANK OF I...

Case Number: 27

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Date of Filing: 22-02-2022

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Date of Upload: 29-11-2024

Uttar Pradesh

Nageshwar Prasad V/S Bank Of India

Bank Of India  

Court Name: StateCommission

Appelant Advocate Yogesh Chandra Srivastava

Respondant Advocate Sharad Kumar Srivastava

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2010/614( Date of Filing : 12 Apr 2010 )(Arisen out of Order Dated in Case No. of District State Commission)1. Bank Of Indiaa...........Appellant(...

Case Number: 2010

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Date of Filing: 12-04-2010

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Date of Upload: 29-11-2024

Uttarakhand

Managing Director, Union Bank of India V/S Dilshad Ahmad

Union Bank Of India   Bank Of India  

Court Name: Pauri Garhwal

Appelant Advocate

Respondant Advocate

Case Number: 9

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Date of Filing: 01-12-2023

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Date of Upload: 28-11-2024

Uttarakhand

Managing Director, Central Bank of India V/S Tajuddin

Central Bank Of India   Bank Of India  

Court Name: Pauri Garhwal

Appelant Advocate

Respondant Advocate

Case Number: 8

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Date of Filing: 22-11-2023

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Date of Upload: 28-11-2024

Uttarakhand

Assistant General Manager, Central Bank of India V/S Arvind Singh

Central Bank Of India   Bank Of India  

Court Name: Pauri Garhwal

Appelant Advocate

Respondant Advocate

Case Number: 5

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Date of Filing: 07-08-2023

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Date of Upload: 28-11-2024

Uttar Pradesh

Central Bank of India V/S Pradeep Singh

Central Bank Of India   Bank Of India  

Court Name: Ballia

Appelant Advocate

Respondant Advocate

Case Number: 6

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Date of Filing: 07-01-2009

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Date of Upload: 28-11-2024

Orissa

Case Number: 10

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Date of Filing: 01-03-2023

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Date of Upload: 28-11-2024

Maharashtra

State Bank of India V/S Sadashiv Shankar Sali

Bank Of India   State Bank Of India  

Court Name: Nashik

Appelant Advocate

Respondant Advocate

Case Number: 796

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Date of Filing: 03-10-2022

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Date of Upload: 28-11-2024

Uttar Pradesh

UNION BANK OF INDIA V/S SAYYAD MO. SALEEM

Union Bank Of India   Bank Of India  

Court Name: Muzaffarnagar

Appelant Advocate

Respondant Advocate

Case Number: 85

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Date of Filing: 14-11-2023

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Date of Upload: 27-11-2024

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Common FAQ

Question : Am I eligible to file case against Bank Of India in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Bank Of India ?

Answer : A complaint may be made against Bank Of India under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Bank Of India in Consumer Court

Filing a complaint against Bank Of India in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.


About Bank Of India

Bank of India, established in 1906, stands as one of India's oldest and most esteemed public sector banks. With a rich heritage spanning over a century, it has played an instrumental role in shaping the country's banking landscape. Bank of India has a vast network of branches and ATMs both domestically and internationally, offering an extensive range of financial services to individuals, businesses, and institutions. The bank is renowned for its commitment to financial inclusion, technological innovation, and customer-centric approach, making it a preferred choice for millions of customers. It provides an array of services, including retail and corporate banking, international banking, wealth management, and digital banking solutions. Bank of India's legacy of trust, stability, and contribution to the nation's economic growth solidifies its position as a cornerstone of India's banking sector.


Step 1

Contact Bank Of India Customer Care

Before filing a formal complaint, consider contacting Bank Of India's customer care to address the issue. Many complaints can be resolved through direct communication.

Bank of India Customer Care

Customers can contact the following Bank Of India customer care numbers to report their complaint.
1800 220 229
1800 103 1906
(022) – 40919191 (Chargeable)
Landline: 022-66684444

Bank of India Credit Card Customer Care

All types of Enquiry Toll-Free: 1800 220 088
Land Line : (022) 40426005/40426006

Hot Listing (Deactivating Card)

Toll-Free: 1800 220 088
Land Line : (022)40426005/40426006

Merchant Enrolment : (022)61312937

Bank of India Customer Care Email IDs

Bank of India customers can choose email option to contact the bank for your grievances or complaints on the following email IDs:

For general enquiry you can email the bank on the below email ID:

BOI.CallCentre@bankofindia.co.in

For Credit or Debit cards, you can mail on the below email ID:

boi.customerservices@oberthur.com

For hotlisting or deactivating the card, you can mail on the below email ID:

PSS.Hotcard@fisglobal.com

For RTGS related issues, you can mail on the below email ID:

Rtgs.boi@bankofindia.co.in

For NEFT related issues, customers can email on below email ID:

Boi.neft@bankofindia.co.in


Step 2

Contact Bank Of India Nodal Officer

If you are not satisfied with the Bank Of India customer care response, you can escalate the issue to the nodal officer by sending a written complaint.

Bank Of India Nodal Office Details



AGRA

Shri Shashikant Sadabhartia
1st Floor, Jeevan Prakash,
LIC Bldg., Sanjay Place,
M.G. Road, Agra - 282002
Tele No :0562-2521241, 2525953
Email : ZO.Agra@bankofindia.co.in

AHMEDABAD

Shri Ravi Shankar
Bank of India Bldg.,
Post Box No.8, Bhadra,
Ahemdabad-380 001
Tele No :079-25353088/0556
Email :ZO.Ahmedabad@bankofindia.co.in

AMRITSAR

Shri Sriprakash Gupta
SCO 102, District Shopping
Complex, Nagpal Tower – I,
Ranjit Avenue, Ist floor,
Amritsar, Punjab 143001
Tele No :0183 –5099331/6
Email :Zo.Amritsar@bankofindia.co.in



Barasat

Shri Purushottam Jena
DD/2, Salt Lake, Near City Center 1,
Kolkata 700064
Email :ZO.Barasat@bankofindia.co.in

BARDHAMAN

Shri. Prabhat Kumar Sinha
446/N, Amstrong Avenue,
Sector:2A, Bidhan Nagar, West Bengal 713212
Tele No :0747-9007351
Email :ZO.Bardhaman@bankofindia.co.in

Baripada

Shri Ramesh Chandra Das
Plot.88/462, Khata No.153/127
Mauja - Unit no.4(Golapbbag), Mayurbhanj Dist.,
Baripada -757001
Email :zo.baripada@bankofindia.co.in



BENGALURU

Shri Ramesh M P
11, Bank of India Bldg.,
Kempegowda Road, Bengaluru- 560009
Tele No : 080-22959400 / 080-22959401
Email :ZO.Bengaluru@bankofindia.co.in

BHAGALPUR

Shri Rakesh Dipak
2nd floor, Devdoot Complex,
Radha Rani Sinha Road,
Bhagalpur 812001
Tele No : 0641-2242150, 2420688
Email :ZO.Bhagalpur@bankofindia.co.in

BHOPAL

SHRI Guru Prasad
Gond New Zonal Head Qtrs.Bldg.,
Opp: Central Jail, Jail Road,
Bhopal - 462011
Tele No : 0755- 2553354
Email :ZO.Bhopal@bankofindia.co.in



BHUBANESWAR

Shri. Malayadas. S.
1/1D, Jayadev Vihar, Nayapalli,
City, Bhubaneshwar 751015 State Odisha
Tele No : 0674 -2362644
Email :ZO.Bhubaneswar@bankofindia.co.in

BOKARO

Shri Ashani Kumar Mittal 1st floor,E-17,
City Centre Sector-IV,
Bokaro Steel City,
Jharkhand- 827004
Tele No : 06542-231520
Email :ZO.Bokaro@bankofindia.co.in

CHANDIGARH

Shri Navaneetha Krishnan
Star house, SCO 76-82- Sector -31A,
Chandigarh 160030
Tele No : 0172-2671501/4
Email :ZO.Chandigarh@bankofindia.co.in



CHENNAI

Smt. Sitaram Devasena
Bank of India Bldg.,
2nd Floor, 17,Errabalu,
Chetty Street,
Chennai - 600001
Tele No : 044-66777500/501
Email :ZO.Chennai@bankofindia.co.in

COIMBATORE

Shri Ajeya Thakur
Star house 324, Oppanakara Street,
P. Box No.337, Coimbatore- 641001
Tele No : 0422-2397221, 2397056
Email :ZO.Coimbatore@bankofindia.co.in

DEHRADUN

Shri Bijoy Kumar Malik
Shree Mahavir Towers, St. Judes Crossing,
Shimla Bye-pass Road, Sevla Kalan,
Dehradun- 248171 (Uttarakhand)
Tele No : 0135-2640050/2641000
Email :ZO.Dehradun@bankofindia.co.in



Delhi - NCR

Ms. Anita Mohanty
Batra House, Plot no.52,
Sector 32, Industrial Area,
Gurgaon 122003
Email :ZO.DelhiNCR@bankofindia.co.in

DHANBAD

Shri Birendra Kumar Pandey
S.R. Mansion, IInd floor,
Shastri Nagar,
P.O. Dhanbad, Dhanbad-826 001
Tele No : 0326-2304012/2303650
Email :ZO.Dhanbad@bankofindia.co.in

Dhar

Shri Rajani Kant Bhuyan
Plot no.58 & 59, Vasant Vihar colony,
Dhar PO,
Dist.Dhar,Madhya Pradesh 454001
Email :ZO.Dhar@bankofindia.co.in



ERNAKULAM

Shri Pradeep Ranjan Paul
Kaloor Towers,
Door No.36/195, Kaloor- Kadavanthara Road,
Kaloor, Kochi- 682017
Tele No : 0484-2344280
Email :ZO.Kerala@bankofindia.co.in

GANDHINAGAR

Shri Manish Kumar Phulre
1 st Floor, Bank of India Bldg.,
Sector No.16, Gandhinagar 382016
Tele No : 079-23222659 / 079-23223561
Email :ZO.Gandhinagar@bankofindia.co.in

GAYA

Shri Om Prakash Choudhary
315, Raj Laxmi Complex,
Anugrah Puri Colony,
Rampur Dist., Gaya - 823001
Email :zo.gaya@bankofindia.co.in



GHAZIABAD

Shri Aurobinda Mishra
B-32, Sector-62 Sandipani,
STC Bldg., B-32,Sector 62,
Noida 201307
Tele No : 0120-2404133 / 0120-2404030
Email :ZO.Ghaziabad@bankofindia.co.in

GOA

Shri Shanker Deep
Star House, Plot no:10,
EDC Complex, Panaji,
Behind Kadamba Bus Stand,
Patto Plaza, Goa -403001
Tele No : 0832-2404401/5 / 0832-2404400
Email :ZO.Goa@bankofindia.com

Gorakhpur

Shri Ajit Kumar Sharan
HIG-C-227, Siddharth Enclave,
opp. Ambedkar Park, Taramandal,
Gorakhpur 273017
Email :zo.gorakhpur@bankofindia.co.in



GUWAHATI

Shri Vinaya Kumar Singh Saikia
Commercial Complex, Sreenagar ,
G.S Road, Christian Basty, Guwahati,
State Assam 781005
Tele No : 0361-2347993
Email :ZO.Guwahati@bankofindia.co.in

Hardoi

Shri Kumar Prashant Awasthi
Complex, House no.849,
Near D M Chauraha, Shahjahanpur Road,
Hardoi - 241001
Email :ZO.Hardoi@bankofindia.co.in

HAZARIBAGH

Shri Venkata Krishna Kishore Vellanki
P.B.No.34, Saketpuri, Nr. Wales Ground,
Sadananad Marg, Hazaribagh,
Jharkhand - 825 301
Tele No : 06546-272482 / 06546-227792
Email :ZO.Hazaribagh@bankofindia.co.in



HOWRAH

Shri Biswajeet Guha
4th floor, 5, B.T.M Sarani,
Brabourne Road, Kolkata-700001
Tele No : 033-22623529 / 033-22623559
Email :ZO.Howrah@bankofindia.co.in

HUBBALLI- DHARWAD

Shri Balraj Tandon
Shiva-Naga Plaza, 1st floor,
Basaveswarnagar Circle, Gokul
Road, Hubblli- 580030.
Tele No : 0836-2333305 / 0836-2333302
Email :ZO.HubballiDharwad@bankofindia.co.in

INDORE

Shri Bhupesh Karaulia
345-A,PU-4 Sch.-54 A.B Road,
Behind Hotel Country Inn, Indore, M. P 452010
Tele No : 0731-2445184 / 0731-2445111
Email :ZO.Indore@bankofindia.co.in



JABALPUR

Shri Rajesh Ranjan
Rajeshwar Building,
MIG 15, Damoh Road, Jabalpur
Tele No : 0761-4701020 / 0761-4701037
Email :zo.jabalpur@bankofindia.co.in

JAIPUR

Shri Desh Raj Khatik
Star House,,B-4,Sector 2,
Jawahar Nagar, Jaipur- 302004
Tele No : 0141-2658002 / 0141-265807
Email :ZO.Jaipur@bankofindia.co.in

JAMSHEDPUR

Shri K S B Chandramouli
Bank of India Building,
P.B no. 36 Main Road,
Bishtupur, Jamshedpur, 831 001
Tele No : 0657-2434285
Email :ZO.Jamshedpur@bankofindia.co.in



JODHPUR

Shri Ajay Kumar Tripathi
Yashoda Tower, Akhliya Circle,
Chopasani Road, Jodhpur 342008
Tele No : 0291-2659644 / 0291-2659601
Email :ZO.Jodhpur@bankofindia.co.in

KANPUR

Shri Neeraj Tiwari
78-A, Raj Bhavan Canal Road,
(near Juhan Devi Girls College,
Kanpur- 208 004
Tele No : 0512-2985001
Email :ZO.Kanpur@bankofindia.co.in

KEONJHAR

Shri. Himandri Sekhara Dash Mining Road,
Keonjhargarh Dist.
Keonjhar-758001 State Odisha
Tele No : 06766-255896
Email :ZO.Keonjhar@bankofindia.co.in



KHANDWA

Shri Niraj Kumar Dutta
1st Floor Anand Nagar Branch,
B.T.College Road, Anand Nagar,
Khandwa - 450001
Tele No : 0733-2248534
Email :ZO.Khandwa@bankofindia.co.in

KOLHAPUR

Mr. Rajiv Kumar Singh
1519-C, Jaydhaval Bldg.,
2nd Floor, Laxmipuri,
Kolhapur-416002
Tele No : 0231-2646375 , 0231-2646371
Email :ZO.Kolhapur@bankofindia.co.in

KOLKATA

Shri. Sanat Kumar Satpathy
5, BTM Sarani, Brabourne Road,
Kolkata-700001
Tele No : 033-22318938
Email :ZO.Kolkata@bankofindia.co.in



LUCKNOW

Shri Manoj Kumar Srivastava
Star House, Vibhuti Khand,
Gomti Nagar, Lucknow 226010
Tele No : 0522-2721539 , 0522-2721486
Email :ZO.Lucknow@bankofindia.co.in

LUDHIANA

Shri Brajesh Kumar Singh
Surya Kiran Complex,
1st Floor, Phase – II,
The Mall, Near Rakhbagh, Civil Lines,
Ludhiana 141001
Tele No : 0161-2405977
Email :ZO.Ludhiana@bankofindia.co.in

MADURAI

Shri G. Unnikrishnan
Sri Ram Complex, 4th Iyer Bungalow, Madurai-625014
Tele No : 0452-2909901
Email :zo.madurai@bankofindia.co.in



MUMBAI NORTH

Shri Amrendra Kumar
2nd Floor, Boi Bldg., Opp: Natraj Market,
S.V. Road, Malad West, Mumbai 400 064
Tele No : 022-28827770 / 022-28825772
Email :ZO.MNZ@bankofindia.co.in

MUMBAI SOUTH

Shri Tushar S Hate
Mezzanine Floor, Bank Of India Bldg.,
70-80,M.G. Road, P.B No.238,
Fort, Mumbai 400 001
Tele No : 022-22623656 , 022-22622717
Email :ZO.Mumbaisouthzone@bankofindia.co.in

MUZAFFARPUR

Shri Ajay Kumar
Pankaj Market, Saraiyaganj,
Muzaffarpur-842001
Tele No : 0621-2276550
Email :ZO.Muzaffarpur@bankofindia.co.in



NAGPUR

Mr. Jai Narain Gheesa Lal
BOI Bldg., 3rd Floor, Sardar Vallabh Bhai Patel Marg P.B No.4, Kingsway, Nagpur
440001
Tele No : 0712-2531404 , 0712-2532205
Email :ZO.Nagpur@bankofindia.co.in

NASIK

Mr.Jayashree S Deshmukh
Main Trimbak Road, Plot no.G-1, First Floor, MIDC Industrial Estate, Satpur
Colony, Nasik 422007
Tele No : 0253-2360433
Email :zo.nasik@bankofindia.co.in

NAVI MUMBAI

Shri Anil J Jadhav
Management Development Institute Bldg.,
Gr. Floor, Plot:30, Sec:11,
Cbd Belapur, Navi Mumbai 400 614
Tele No : 022-27564909 / 022-27564126
Email :ZO.Navimumbai@bankofindia.co.in



NEW DELHI

Shri Amit Singh
Star House , H-2, Connaught Circus,
Middle Circle,
New Delhi-110001.
Tele No : 011-23310526
Email :ZO.NewDelhi@bankofindia.co.in

PATNA

Shri Rajesh Kumar
Chanakya Place, 1st Floor,
Birchand Patel Marg, Patna 800001
Tele No : 0612-2220640 , 0612-2223369
Email :ZO.Patna@bankofindia.co.in

PUNE

Mr. Shiba Prasad Biswal
592(New) Sadashiv Peth,
4th Floor, BOI Bldg.,
Lakshmi Road, Pune 411030
Tele No : 020-25535400 / 020-25535421
Email :ZO.Pune@bankofindia.co.in



RAIGAD

Ms. Mukesh Kumar 2nd Floor Hotel Meera Madhav,
Opp. S.T Stand, Alibag 402201
Tele No : 02141-228895 , 02141-223995
Email :ZO.Raigad@bankofindia.co.in

RAIPUR

Smt Gayatri Kampa
1ST Floor, G. D. Shesh Nilayam,
Tatyapara, RAIPUR 492001
Tele No : 0771-4212450 / 0771-4212401
Email :ZO.Raipur@bankofindia.co.in

RAJKOT

Shri Madhukar
Bank Of India Bldg., 1st Floor,
Para Bazar, P.B. 24, M.G. Road, Rajkot 360 001
Tele No : 0281-2240601 , 0281-2231277
Email :ZO.Rajkot@bankofindia.co.in



RANCHI

Shri Sanjeev Kumar Singh
Pradhan Tower , Main Road,
Ranchi South Jharkhand-834001
Tele No : 0651-2331386
Email :ZO.Ranchi@bankofindia.co.in

RATNAGIRI

Mr.Santosh B SawantDesai
Near Arogya Mandir, Ratnagiri- Kolhapur Highway,
Shivajinagar, Ratnagiri 415639
Tele No : 02352-223155
Email :ZO.Ratnagiri@bankofindia.co.in

Sambhalpur

Shri Srijit Sankar C Behera
Near St. John School, Dhankauda - 768006
Email :zo.sambalpur@bankofindia.co.in



SILIGURI

Shri. Subhrat Kumar Behera
Goyal Mansion, Pranami Mandir
Road, Siliguri 734 401
Tele No : 0353-2641633 / 0353-2643980
Email :ZO.Siliguri@bankofindia.co.in

Siwan

Shri Hitendra Nath
Sriwastava Ghorgahiya Kothi,
Tarwara More P.O-Siwan,
Ps- Sarai OP, Siwan Distt.,
Bihar - 841226
Email :ZO.Siwan@bankofindia.co.in

SOLAPUR

Shri Chandrashekhar V Mantri
Sahyadri Shopping Centre Old Employment Exchange Chowk,
Solapur-413 001
Tele No : 0217-2317077
Email :ZO.Solapur@bankofindia.co.in



Surat

Shri Subash C Mishra
1st floor, Bank Of India Bldg.,
Opp. Panjarapol,
Ghod dod Road, Surat - 395001
Tele No : 0261-2262878 / 0261-2722878

TELANGANA

Shri Subhakar
M P.T.I. Bldg.,2nd Floor, 10-1-1199/2,
A.C. Guards, Hyderabad - 500004
Tele No : 040-23315263
Email :ZO.Telangana@bankofindia.co.in

Thiruvananthapuram

Shri K Kishore Kumar
Sreyas Building, GPO Lane,
Near Pullimoodu Junction, Vanchiyoor,
Thiruvananthapuram - 695001
Tele No : 0471-2703011 / 0471-2478124
Email :ZO.Thiruvananthapuram@bankofindia.co.in



UJJAIN

Shri Krishna Bihari Lal
Post Bag No.10, C-2, Kshipra Vihar,
Dewas Road, Nagzire,
Ujjain 456010
Tele No : 0734-2514800
Email :ZO.Ujjain@bankofindia.co.in

VADODARA

Shri Ajay Gangadhar Kadu
1st Floor, Bank Of India Bldg.,
Ellora Park,
Subhanpura, Vadodara- 390023
Tele No : 0265-2397895
Email :ZO.Vadodara@bankofindia.co.in

Varanasi

Shri Rajesh Robert
B-38/2A, Mahmoorganj, Varanasi- 221010
Tele No : 0542-2518485 / 0542-2518484
Email :ZO.Varanasi@bankofindia.co.in



VIDARBHA

Shri Ramesh Kumar
BOI Bldg., 2nd Floor,
Sardar Vallabh Bhai Patel Marg,
P.B No.4, Kingsway, Nagpur 440001
Tele No : 07152-245225
Email :ZO.Vidarbha@bankofindia.co.in

Vijayawada

Shri M V V Bangarraju
D.No.31-23-1A, PVR Complex,
1st floor,
Beside BSNL Bhavan, Chuttugunta,
Vijayawada - 520004
Tele No : 0866-2467777 / 0866-2467799
Email :zo.vijayawada@bankofindia.co.in

Visakhapatnam

Shri Srinivas Kappagantu
28-2-48, Dasapalla Complex,
Ist floor, Suryabagh,
Vishapatnam 530020(A.P)
Tele No : 0891-2718378
Email :ZO.visakhapatnam@bankofindia.co.in




Step 3

If you are dissatisfied with the Bank Of India Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
Bank Of India Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 4

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Bank Of India.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.