Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 854 Consumer Court Cases Against Apple.
The M.D., Apple India Pvt. Ltd. V/S Manju Rani
Court Name: DF-I
Appelant Advocate In person
Respondant Advocate
District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application NO. 89 OF 2016in CC/541/2015Manju Rani Vs The M.D., Apple India Pvt. Ltd. & ors. BEFORE: DR.MANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in pe...
Case Number: 89
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Date of Filing: 19-05-2016
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Date of Upload: 08-12-2016
Transamedrica Apple Distribution Finance Ltd., V/S Ramashankarji Devidinji Gupta
Court Name: StateCommission
Appelant Advocate Adv.K.N.Deshmukh
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/03/447(Arisen out of Order Dated 10/02/2003 in Case No. cc/02/51 of District State Commission)1. Ramashankarji Devidinji GuptaBhamtipura, Wardha, Tah. & Distt. WardhawrdhaM.S........
Case Number: 3
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Date of Filing: 26-03-2003
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Date of Upload: 17-11-2016
APPLE INDIA V/S ALAM KHURSHID
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 905/14Alam KhurshidU-222, C/o Shah TechNear Metro Pillar # 33Shakarpur, Delhi – 110 092 ….ComplainantVs.Apple ...
Case Number: 905
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Date of Filing: 25-09-2014
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Date of Upload: 29-09-2020
APPLE V/S ONKAR SINGH
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 446/15Onkar SinghS/o Shri Manjeet SinghR/o F-Block, 14/5B, Krishna NagarDelhi- 110 051 ….ComplainantVs.Radius Syste...
Case Number: 446
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Date of Filing: 24-06-2015
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Date of Upload: 10-04-2017
Apple Store (Mobile Company) V/S Ravi Kant
Court Name: DF-II
Appelant Advocate In Person
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARHConsumer Complaint No.:409/2016Date of Institution:10.06.2016Date of Decision:03.10.2016 Ravi Kant s/o Sh.Hem Raj r/o H.No.990, Village Kishangarh, UT, Chandigarh. ... Complainant.Versus1. Apple Store (Mobile Company), ...
Case Number: 409
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Date of Filing: 10-06-2016
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Date of Upload: 26-10-2016
APPLE INDIA V/S SHRADDHA
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/716/20141. SHRADDHAR/O H. NO.42,GURU ANGAD NAGAR EXTN LAXMI NAGAR DELHI-92...........Complainant(s)Versus1. APPLE INDIA AA-18,SWASTHIYA VIHAR,VIKAS MARG DELHI-92............Opp.Party(s) BEFORE...
Case Number: 716
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Date of Filing: 08-08-2014
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Date of Upload: 05-10-2016
Apple India V/S Ganesh Pareek
Court Name: Sirsa
Appelant Advocate Rakesh Bajaj
Respondant Advocate AS Kalra
Heading1Heading2Complaint Case No. CC/15/2121. Ganesh PareekDistt Court Sirsa AdvocateSirsaHaryana...........Complainant(s)Versus1. Apple IndiaMallaya Road BangeloreBangeloreHaryana............Opp.Party(s) BEFORE:HON'BLE MR. Sh S.B Lohia PRESIDENTHON'BLE MR. Ranbir Singh MEMBER F...
Case Number: 15
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Date of Filing: 23-11-2015
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Date of Upload: 26-09-2016
Apple India Pvt. Ltd. V/S Shubham Goyal
Court Name: Sangrur
Appelant Advocate Shri Ashish Grover
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR Complaint no. 126 Instituted on: 12.01.2016 Decided on: 21.09.2016Shubham Goyal son of Shri Ashok Kumar Goyal # 136, Ward No.10/C, Shivpuri Mohalla, Dhuri, District Sangrur. …. Complainant VersusA...
Case Number: 126
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Date of Filing: 12-01-2016
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Date of Upload: 23-09-2016
Thomas, A.B.C.Hardwares, Apple Business Corporation, Near Water Authority Office, NH 212-Gudalai, Ka V/S Robinson Devassy, Kalluvettamparambil House, T.H Nagar, Kalpetta North Post, Wayanad-673122
Court Name: Wayanad
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/364/20151. Robinson Devassy, Kalluvettamparambil House, T.H Nagar, Kalpetta North Post, Wayanad-673122KalpettaWayanadKerala...........Complainant(s)Versus1. Thomas, A.B.C...
Case Number: 364
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Date of Filing: 17-12-2015
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Date of Upload: 07-09-2016
Rahul Ranchal V/S Apple India Pvt. Ltd.
Court Name: StateCommission
Appelant Advocate Deepak Jain, Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHRevision Petition No.:28 of 2016Date of Institution:19.08.2016Date of Decision:23.08.2016Apple India Pvt. Ltd., 19 Floor, Concorde Tower C UB City, No.24, Vittal Mallya Road, Bangalore – 560001 through its authori...
Case Number: 28
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Date of Filing: 19-08-2016
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Date of Upload: 26-08-2016
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.