Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 854 Consumer Court Cases Against Apple.

Chandigarh

M/s Apple Inc, V/S Bhaskar Saklani

Apple   Apple  

Court Name: DF-I

Appelant Advocate J.S Thakur

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/794/2016Date of Institution:12/09/2016Date of Decision:26/05/2017Bhaskar Saklani son of Late Sh. Pati Ram Saklani, C/o House No. 460, Sector 2, M.D.C., Panchkula (Haryana) – 13...

Case Number: 794

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Date of Filing: 12-09-2016

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Date of Upload: 13-06-2017

Chandigarh

Apple India Pvt. Ltd. V/S Paramjeet Singh

Apple   Apple   Apple India  

Court Name: DF-I

Appelant Advocate Shiv Charan Bhola

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/780/2015Date of Institution:23/11/2015Date of Decision:09/05/2017Paramjeet Singh S/o Balbir Singh, R/o H.No. 346, Gillico Heights, Gillco Valley, Kharar District S.A.S. Nagar (Mohali...

Case Number: 780

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Date of Filing: 23-11-2015

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Date of Upload: 15-05-2017

Chandigarh

Avtar Singh V/S APPLE India Pvt.Ltd.

Apple   Apple   Apple India  

Court Name: StateCommission

Appelant Advocate Devinder Kumar Adv.

Respondant Advocate

This revision petition has been filed by the revision petitioner/Opposite Party No.3, against order dated 21.03.2017passed by District Consumer Disputes Redressal Forum-I, UT, Chandigarh (in short “the Forum” only), vide which, the aforesaid revision petitioner was or...

Case Number: 7

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Date of Filing: 03-05-2017

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Date of Upload: 05-05-2017

Chandigarh

Apple India Pvt. Ltd., V/S Narinder Dogra

Apple   Apple India  

Court Name: DF-II

Appelant Advocate Varun Sharma Adv.

Respondant Advocate Devinder Kumar,Adv Rohit Kumar,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:571 of 2016Date of Institution:09.08.2016Date of Decision:02.05.2017Narinder Dogra s/o Sh.Puran Chand, resident of #2780, Sector 56, Chandigarh. …..ComplainantVersus1] Apple India Pv...

Case Number: 571

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Date of Filing: 09-08-2016

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Date of Upload: 23-05-2017

Maharashtra

Apple Hospital & Research Institute Pvt.Ltd.Through Sanchalak V/S Pravin Ramchandra Parit

Apple   Apple   Hospital   Institute  

Court Name: Kolhapur

Appelant Advocate Sandip Jadhav

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, KOLHAPURCentral Administrative Building, Second Floor, South Side, Kasaba Bawada Road, Kolhapur.Phone No. (0231) 2651327, Fax No. (0231) 2651327.Complaint Case No. CC/16/1051. Pravin Ramchandra ParitPadal,Tal.Panhala,Kolhapur..............

Case Number: 16

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Date of Filing: 05-04-2016

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Date of Upload: 19-05-2017

West Bengal

The Chairman, CEO, M/s. Apple India Pvt. Ltd. V/S LINQUEST TELECOM LTD.

Apple   Apple   Telecom   Apple India  

Court Name: Kolkata-III(South)

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTE REDRESSAL FORUMKOLKATA UNIT-III(South),West Bengal18, Judges Court Road, Kolkata 700027Complaint Case No. CC/401/20161. LINQUEST TELECOM LTD.46/3/1, Gariahat Road, Ballygunge New Market(AC), 5th Floor, Kol-29, P.S.- Gariahat, Rep. by, Mr. Madan Gopal Jaiswal, S/o...

Case Number: 401

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Date of Filing: 26-08-2016

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Date of Upload: 18-04-2017

Punjab

Apple India Pvt.Ltd V/S Ashish Jain

Apple   Apple   Apple India  

Court Name: Ludhiana

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTESREDRESSAL FORUM, LUDHIANA. Consumer Complaint No. 179 of 04.03.2016Date of Decision : 06.04.2017Ashish Jain son of Sh.Keemti Lal Jain, resident of H.No.3776/1, Street No.14, New Madhopuri, Sunder Nagar, Ludhiana.….. Complainant Versus1.Apple India...

Case Number: 16

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Date of Filing: 04-03-2016

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Date of Upload: 28-04-2017

Haryana

Apple India Private Limited V/S Sahil Hans

Apple   Apple India  

Court Name: Karnal

Appelant Advocate Mohit Sachdeva

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Execution no. 58 of 2016 Date of instt.:12.09.2016 Date of decision 28.2.2017Sahil Hans son of Shri Ramesh Hans resident of House no.307/3, New Prem Colony, Kaithal Road, Karnal.…………..Com...

Case Number: 58

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Date of Filing: 12-09-2016

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Date of Upload: 03-03-2017

Chandigarh

Apple India, Pvt. Ltd. V/S Manoj Kumar

Apple   Manoj  

Court Name: DF-I

Appelant Advocate Davinder Kumar

Respondant Advocate

CHANDIGARH DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IFinal OrderExecution Application No. EA/24/2016InComplaint Case No. CC/851/20141. Manoj KumarR/o 980, Saini Vihar, Phase-3, Baltana, Punjab............Appellant(s)Versus1. Apple India, Pvt. Ltd.19th floor, coc-corde tower-C,U...

Case Number: 24

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Date of Filing: 11-02-2016

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Date of Upload: 02-03-2017

Punjab

Apple India Pvt. Ltd. V/S Pallavi

Apple   Apple India  

Court Name: SAS Nagar Mohali

Appelant Advocate Nitin Gupta

Respondant Advocate

Heading1Heading2Complaint Case No. CC/158/20151. PallaviW/o Amit Dua R/o H.No.1, Sector 4, HUDA Nagaingarh Distt. Ambala, 134203, Haryana............Complainant(s)Versus1. Apple India Pvt. Ltd.19th Floor, concorde Tower C, UB City No.24, Vittal Mallya Road, Banlore-560001 through...

Case Number: 158

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Date of Filing: 09-04-2015

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Date of Upload: 22-02-2017

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.