Ajio

Ajio Customer Care

Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

Email ID: customercare@ajio.com

Phone No: 1800-889-9991

Website : https://www.ajio.com/


Latest Judgments

Total 33 Consumer Court Cases Against Ajio.

Punjab

AJIO, Reliance Retail Limited V/S Sandeep Kumar

Reliance   Jio   Ajio   Reliance Retail  

Court Name: Firozpur

Appelant Advocate R.K Dua

Respondant Advocate

Case Number: 291

|

Date of Filing: 13-07-2021

|

Date of Upload: 20-03-2023

Punjab

AJIO, Reliance Retail Limited V/S Ajay Kumar

Reliance   Jio   Ajio   Reliance Retail  

Court Name: Firozpur

Appelant Advocate R.K Dua

Respondant Advocate

Case Number: 272

|

Date of Filing: 28-06-2021

|

Date of Upload: 20-03-2023

Uttarakhand

AJIO PVt Ltd V/S Shri Prateek Dalakoti

Jio   Ajio  

Court Name: Nainital

Appelant Advocate

Respondant Advocate

Case Number: 15

|

Date of Filing: 11-02-2022

|

Date of Upload: 04-03-2023

Delhi

AJIO,RELIANCE RETAIL LTD. V/S RAJESH GABA

Reliance   Jio   Ajio  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT: 11.02.2023Complaint Case. No. 346/22 Date of order: 11.02.2023Rajesh Gaba vs AJIO, c/o Reliance Retail LimitedPresent: Complainant in personAdv...

Case Number: 22

|

Date of Filing: 31-08-2022

|

Date of Upload: 15-02-2023

Maharashtra

AJIO LUXE - RELIANCE RETAIL LIMITED V/S SUSHMITA SINHA

Reliance   Jio   Ajio   Reliance Retail  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

Case Number: 22

|

Date of Filing: 13-12-2022

|

Date of Upload: 11-01-2023

Uttar Pradesh

Piyajio V/S Aptti Panday

Jio   Ajio  

Court Name: Maharajganj

Appelant Advocate Ramjee Mani

Respondant Advocate

Case Number: 22

|

Date of Filing: 01-08-2013

|

Date of Upload: 29-11-2022

Haryana

AJIO C/o Reliance Retail Limited V/S Sonia

Reliance   Jio   Ajio   Reliance Retail  

Court Name: Karnal

Appelant Advocate Lalit Kansal

Respondant Advocate Ravinder Kamoj

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Execution No.31 of 2022 Date of instt.17.05.2022 Date of Decision:26.11.2022Sonia @ Richa Gupta wife of Sh. Ashish Gupta, resident of house no.188, sector-14, Karnal…….DH. VersusAjio C/o ...

Case Number: 31

|

Date of Filing: 17-05-2022

|

Date of Upload: 28-11-2022

Haryana

AJIO V/S Vishal Yadav

Jio   Ajio  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 116

|

Date of Filing: 01-02-2022

|

Date of Upload: 01-12-2022

Punjab

Ajio c/o Reliance Retail Ltd V/S Varinder Singh

Reliance   Jio   Ajio   Reliance Retail  

Court Name: Ludhiana

Appelant Advocate Harinder Pal

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No: 156 dated 18.04.2022. Date of decision: 17.11.2022.Sh. Varinder Singh son of Pritam Singh, Resident of House No.10, Ward No.1, Near Churasi Paudi Mandir, Kanupeer Mohalla, Samrala, District Ludhiana. Mb. 98...

Case Number: 22

|

Date of Filing: 18-04-2022

|

Date of Upload: 22-11-2022

Madhya Pradesh

AJIO V/S RAKSHA SHARMA

Jio   Ajio  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 296

|

Date of Filing: 16-09-2022

|

Date of Upload: 18-11-2022

Consumer Court Lawyer

Best Law Firm for all your Consumer Court related cases.

Bhanu Pratap

Featured Recomended
Highly recommended!
5.0 (615)

Bhanu Pratap

Featured Recomended
Highly recommended!

Experties

Consumer Court | Cheque Bounce | Civil Cases | Criminal Cases | Matrimonial Disputes

Phone Number

7982270319

Dedicated team of best lawyers for all your legal queries. Our lawyers can help you for you Consumer Court related cases at very affordable fee.

Common FAQ

Question : Am I eligible to file case against Ajio in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ajio ?

Answer : A complaint may be made against Ajio under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to file complaint against Ajio Online Shopping


Step 1

Contact Ajio Customer Care Number - 1800-889-9991 to register your complaint. You can also email to the customercare@ajio.com to file a written complaint. Don't forget to include the product details and order number.
Clearly explain the issue you are facing and ask them for a resolution or explanation of the problem. At last don't forget to note the complaint number.

Give Ajio customer care a reasonable amount of time (nearly 5-10 days) to solve your complaint.

If your issue is not resolved satisfactorily, consider escalating the matter.
Step 2

Contact Consumer Court

If your complaint remains unresolved even after contacting to the Ajio Customer Care, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ajio.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.
FAQ

I haven't received any response from Ajio?
Ajio will not process a request unless the order details are valid. Please double-check and ensure that you have mentioned the correct order details.

Amount got debited from my account but I did not receive an Order ID?
Sometimes, the amount might be debited from your side but wouldn't have been received at the merchant end. In that case you need to send an email at customercare@ajio.com and they will sort it out for you.

I don't agree with Ajio decision?
If you have received a decision from Ajio that you don't agree with, you have the right to escalate your case to Consumer Forum.

Ajio agreed to refund but I still haven't received it, is there anything I can do?
You can contact Ajio customer care directly on the above number to check on the status of your refund.