Airtel Payments Bank
Airtel Payments Bank Customer Care
Address: Tower A, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram, Haryana - 122015
Email ID: wecare@airtelbank.com
Phone No: 8800688006
Website : https://www.airtel.in/bank/
Latest Judgments
Total 5 Consumer Court Cases Against Airtel Payments Bank.
AIRTEL PAYMENTS BANK V/S HARIPAL DABAS
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/96/2021( Date of Filing : 15 Feb 2021 )1. HARIPAL DABAS553 VILLAGE KANJHAWALA DELHINORTH WESTDELHI...........Complainant(s)Ve...
Case Number: 96
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Date of Filing: 15-02-2021
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Date of Upload: 04-11-2023
Shilpi Yadav V/S Airtel Payments Bank Ltd.
Court Name: StateCommission
Appelant Advocate Sanjay Kumar Verma
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/573/2023( Date of Filing : 06 Apr 2023 )(Arisen out of Order Dated 09/02/2023 in Case No. C/2021/1115 of District Ghaziabad)1. Airtel Payments Ban...
Case Number: 573
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Date of Filing: 06-04-2023
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Date of Upload: 01-11-2023
Shilpi Yadav V/S Airtel Payments Bank Ltd.
Court Name: StateCommission
Appelant Advocate Sachin Garg
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Revision Petition No. RP/85/2022( Date of Filing : 06 Dec 2022 )(Arisen out of Order Dated 24/08/2022 in Case No. C/2021/1115 of District Ghaziabad)1. Airtel Payment...
Case Number: 85
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Date of Filing: 06-12-2022
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Date of Upload: 10-03-2023
The Manager, Airtel Payments Bank V/S Rajvir Narendrabhai Bavda
Court Name: Rajkot
Appelant Advocate S. D. Kotak
Respondant Advocate A. N. Chauhan
Case Number: 21
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Date of Filing: 26-03-2021
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Date of Upload: 17-08-2022
Airtel Payments Bank V/S Aklesh Kumar
Court Name: Fatehabad
Appelant Advocate P.K Tandi
Respondant Advocate S.B Sardana
Case Number: 34
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Date of Filing: 19-01-2018
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Date of Upload: 02-01-2019
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Common FAQ
Question : Am I eligible to file case against Airtel Payments Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Airtel Payments Bank ?
Answer : A complaint may be made against Airtel Payments Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Airtel Payments Bank
Step 1
Contact Airtel Payments Bank Customer Care
To register complaint with Airtel Payments Bank Customers Care. Airtel users can dial 400, For non Airtel users dial 8800688006 (Standard calling rates apply). Customers can also Email at wecare@airtelbank.comStep 2
Contact Airtel Payments Bank Principal Nodal Officer
Airtel Payments Bank Principal Nodal Officer : 01244247797.Email: pno@airtelbank.com
Step 3
Contact Consumer Court
If your complaint remains unresolved, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Airtel Payments Bank.NOTE : Throughout the process, keep records of all correspondence related to your complaint. This includes emails, letters, and notes from phone calls. This documentation may be useful if you need to escalate the matter in Consumer Court.
Remember to remain patient and courteous in your communication. Companies generally aim to resolve customer complaints, and following the established procedures increases the likelihood of a satisfactory resolution.