Airtel

Airtel Customer Care

Address: Bharti Telemedia Limited Plot No 16,Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India.

Email ID: customercare@airtel.com

Phone No: 121

Website : https://www.airtel.in/

Call an Advocate

Latest Judgments

Total 1839 Consumer Court Cases Against Airtel.

NCDRC

MANAGING DIRECTOR, BHARTI TELEVENTURES LTD. (AIRTEL) & 4 ORS. V/S JAYASHREE SINGH DEO

Airtel  

Court Name: NCDRC

Appelant Advocate MS. NEHA MANOJ DABRAL

Respondant Advocate -

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 307 OF 2023(Against the Order dated 13/06/2022 in Appeal No. 99/2008 of the State Commission Orissa)1. JAYASHREE SINGH DEO...........Petitioner(s)Versus1. MANAGING DIRECTOR, BHARTI TELEVENTURES LTD. (A...

Case Number: 307

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Date of Filing: 20-02-2023

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Date of Upload: 20-09-2023

Haryana

AIRTEL BHARTI V/S LAKSHAY DHAWAN

Airtel  

Court Name: Panchkula

Appelant Advocate RIDHA DHAWAN

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULA. Consumer Complaint No.:217 of 2023Date of Institution:11.09.2023Date of Decision:14.09.2023 Lakshay Dhawan S/o Sh. Ajay Dhawan, R/o House No. 777, Sector-16, Panchkula. ­….ComplainantVersusAirtel, B...

Case Number: 217

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Date of Filing: 11-09-2023

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Date of Upload: 20-09-2023

Rajasthan

Bharati Airtel Services ltd. V/S Ashok Kumar

Airtel  

Court Name: Jaipur-I

Appelant Advocate Ashok Kumar

Respondant Advocate

Case Number: 411

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Date of Filing: 15-03-2016

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Date of Upload: 14-09-2023

Uttar Pradesh

BHARTI AIRTEL LTD THROUGH ITS CIRCLE MANAGER V/S VIKASH JAIN

Airtel  

Court Name: Agra-II

Appelant Advocate

Respondant Advocate

Case Number: 163

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Date of Filing: 13-07-2018

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Date of Upload: 16-09-2023

Delhi

SH. VINOD AGGARWAL V/S THE AIRTEL LTD

Airtel  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 1748

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Date of Filing: 03-08-2023

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Date of Upload: 05-09-2023

Delhi

SH. VINOD AGGARWAL V/S THE AIRTEL LTD

Airtel  

Court Name: StateCommission

Appelant Advocate SHILPI SHRIVASTAVA

Respondant Advocate

Case Number: 374

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Date of Filing: 03-08-2023

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Date of Upload: 05-09-2023

Gujarat

Airtel Store V/S Rekha Manil Aashani

Airtel  

Court Name: Junagadh

Appelant Advocate Self

Respondant Advocate

Case Number: 40

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Date of Filing: 10-07-2023

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Date of Upload: 04-09-2023

Andhra Pradesh

Smt. Tullibilli Kumari V/S 1. The General Manager, Bharati Airtel India Ltd., and 2 others

Airtel   2  

Court Name: StateCommission

Appelant Advocate M/s. M. Hari Babu

Respondant Advocate M/s. U. Avinash, Notice served (Proposed party)

Case Number: 16

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Date of Filing: 25-05-2022

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Date of Upload: 12-09-2023

Orissa

1. Branch Head/Manager, Airtel, V/S Shyam Kumar Guru

Airtel  

Court Name: Sambalpur

Appelant Advocate

Respondant Advocate Sri. T.K.Harichandan & Assocites

District Consumer Disputes Redressal Commission, SambalpurNear, SBI Main Branch, SambalpurUploaded by Office AssistanceComplaint Case No. CC/14/2023( Date of Filing : 06 Feb 2023 )1. Shyam Kumar GuruAged about 43 years, S/O-Basudeb Guru, R/O-Gujrati Colony,Sambalpur town, PO-Samb...

Case Number: 14

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Date of Filing: 06-02-2023

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Date of Upload: 29-08-2023

Rajasthan

BHARTI AIRTEL V/S PRAVEEN KUMAR

Airtel  

Court Name: Hanumangarh

Appelant Advocate BALVEER SINGH

Respondant Advocate SATPAL LIMBA

Case Number: 17

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Date of Filing: 10-07-2017

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Date of Upload: 29-08-2023

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Procedure to file complaint against Airtel

Step 1

Call the Airtel Helpline Number and register your complaint, don’t forget to note the complaint ID.
Call 121 from your Airtel number (Chargeable at 50p/3 mins for advisor access only)
Call 198 (Toll Fee)

If you are calling from non-airtel number:
For Airtel Postpaid
9810012345

For Airtel Prepaid
9810198101

Airtel customer care Email ID

You can also send an Email at 121@airtel.com
Step 2

Contact Airtel Nodal Officer

In case you have not received any satisfactory resolution of your query, you can contact Airtel Nodal Officers (Mon-Fri, 9:30 am to 6:30 pm) with complaint reference number registered with the Airtel Customer Care, the details of the nodal officers of the circle are given below:
Bihar and Jharkhand
Mr. Raja Bose
appellate.bihar@in.airtel.com
9934844866
Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India

AP and Telangana
Ms. Kulasekar Venkatesan
appellate.andhra@in.airtel.com
9959444865
Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016

Assam
Ms. Mayuri Bharali
appellate.nesa@in.airtel.com
9957599118
Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022

Haryana
Mr. Anoop Verma
appellate.har@in.airtel.com
9729044865
Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana

Jammu and Kashmir
Mr. Anoop Verma
appellate.jk@in.airtel.com
9797344865
Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012

Karnataka
Mr. Saumil Agrawal
appellate.kk@in.airtel.com
9972544865
Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029

Kerala
Mr. Kulasekar Venkatesan
appellate.ker@in.airtel.com
9995844865
Bharti Airtel Ltd, SL Avenue, NH Bye Pass, Maradu PO, Kundanoor Junction, Cochin - 682304

MP and Chattisgarh
Mr. Devendra Jain
appellate.mpcg@in.airtel.com
9981544865
Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh

Mumbai
Mr. Manish Jain
appellate.mumbai@in.airtel.com
9987244865
Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 40064 , Maharashtra

North East
Ms. Mayuri Bharali
appellate.nesa@in.airtel.com
9612906264
Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003

Orissa
Mr. Raja Bose
appellate.orissa@in.airtel.com
9937044865
Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha

Tamil Nadu
Mr. Sureshkumar B
appellate.tn@in.airtel.com
9940644865
Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai - 600004

Chennai
Mr. Sureshkumar B
appellate.tn@in.airtel.com
9940644865
Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai - 600004

Delhi NCR
Mr. Manish Kumar
appellate.del@in.airtel.com
9958444865
Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015

Gujarat
Mr. Ashish Agrawal
appellate.guj@in.airtel.com
9724544865
Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054

Himachal Pradesh
Mr. Anoop Verma
appellate.hp@in.airtel.com
9805044865
Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009

Kolkata
Ms. Gunjan Agarwal
appellate.wb@in.airtel.com
9831844865
Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Maharashtra and Goa
Ms.Neelam Sachade
appellate.mah@in.airtel.com
9987244865
Bharti Airtel Ltd Block-1,wing-B,Level -12, International tech park Kharadi Pune - 412207

Punjab
Mr. Anoop Verma
appellate.pb@in.airtel.com
9878444865
Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101

Rajasthan
Mr. Khushwinder Singh
appellate.raj@in.airtel.com
9958444865
Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

UP East
Ms. Riju Suji
appellate.upe@in.airtel.com
9794544865
Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

UP West and Uttarakhand
Ms. Riju Suji
appellate.upw@in.airtel.com
9997444865
Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

West Bengal
Ms. Gunjan Agarwal
appellate.wb@in.airtel.com
9831844865
Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Step 3

Contact Consumer Court

If your complaint remains unresolved even after contacting to the Airtel Nodal Officer, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Airtel.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.