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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1020 cases registered in West Tripura Consumer Court.

Tripura

The Divisional Manager, Life Insurance Corporation of India Ltd. V/S Sri Nani Gopal Biswas

Life Insurance Corporation   Life Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.A.K.Pal, Mr.T.K.Bhattacharyya, Miss.P.Nama, Mrs.R.Debbarma.

Respondant Advocate Mr.N.Bal

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 39 of 2022Sri Nani Gopal Biswas,S/O- Late Murari Mohan Biswas,Nimbark, Bank Chowmuhani,P.O. - O.N.G.C., P.S. - Amtali,District- West Tripura- 799014. ...........Complainant.-VERSUS-1. The Divisiona...

Case Number: 39

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Date of Filing: 07-02-2022

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Date of Upload: 16-09-2023

Tripura

Cholamandalam MS General Insurance Company Limited (also known as CholaMS) V/S Smt. Rina Das

Cholamandalam Ms General Insurance   Cholamandalam   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Miss.M.Choudhury

Respondant Advocate Mr.R.Saha

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 06 of 2023Smt. Rina Das,W/O- Sri Bhulendra Roy,L.N. Bari Road, Banamalipur,Agartala, Pin- 799001,District- West Tripura. ...........Complainant.-VERSUS-Cholamandalam MS General InsuranceCompany Lim...

Case Number: 6

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Date of Filing: 27-01-2023

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Date of Upload: 16-09-2023

Tripura

The Branch Manager, Shriram Transport Finance Co. Ltd. V/S Smti. Shanku Paul Roy

Transport   Finance  

Consumer Court: West Tripura

Appelant Advocate Mr.K.S.Sarma, Mr.C.Debnath

Respondant Advocate Mr.K.Deb, Mr.V.Deb

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 13 of 2023.1. Smt. Shanku Paul Roy,W/O. Sri Tutan Roy,Resident of Chandrapur,P.S.-East Agartala,P.O.-Agartala, Pin-799001,Dist. West Tripura....................…....…....................

Case Number: 13

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Date of Filing: 22-02-2023

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Date of Upload: 08-09-2023

Tripura

Samsung India Electronics Pvt. Ltd. V/S Sri Parikshit De

Samsung   Electronic  

Consumer Court: West Tripura

Appelant Advocate Mr.A.Biswas, Miss.S.Das, Mrs.M.Saha Deb.

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhoumik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 402 of 2022.1. Sri Parikshit De,S/O. Late Abani Mohan De,Resident of Palace Compound, Indirapalli,Colonel Chowhamuni, Krishnanagar,P.S.-East Agartala, Pin-799001,Dist. West Tripura....................

Case Number: 402

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Date of Filing: 01-11-2022

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Date of Upload: 08-09-2023

Tripura

BAJAJ FINANCE LTD. V/S Sri Subrata Roy.

Finance   Bajaj Finance   Bajaj  

Consumer Court: West Tripura

Appelant Advocate Mr.S.Saha, Mr.D.Sarkar

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhoumik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 352 of 2022Sri Subrata Roy,S/O- Lt. Subal Roy,College Road Extensionbehind Anandamarg School,Sibnagar, Agartala- 799004. …..........Complainant.-VERSUS-1. Bajaj Finance Ltd,Ahmed Nagar Roa...

Case Number: 352

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Date of Filing: 22-06-2022

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Date of Upload: 29-08-2023

Tripura

The Proprietor, Chandrapur Tata Motors Opposite / Exide Neo Green Yodyog V/S Sri krishna Paul

Tata Motors   Tata  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 418 of 2022.1. Sri Krishna Paul,S/O. Sri Kamal Paul,Netaji Colony, Jogendranagar,P.S.-East Agartala,P.O.-Jogendra Nagar, Pin-799004,Dist. West Tripura....................…....…..........

Case Number: 418

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Date of Filing: 20-12-2022

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Date of Upload: 25-08-2023

Tripura

The Managing Director, DTDC Courier and Cargo Limited. V/S Sri Sumit Majumder

Courier   Dtdc Courier   Cargo   Dtdc  

Consumer Court: West Tripura

Appelant Advocate Mr.K.K.Roy, Mr.K.Roy

Respondant Advocate Mr.B.Deb, Mr.K.Paul

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 411 of 2022Sri Sumit Majumder,S/O- Sri Karunamoy Majumder,Jaynagar, Hariganga Basak Road(Extn),Battala, P.O. Agartala, P.S. West Agartala,West Tripura District- 799001.Office Address:-C/O- S. GEE &...

Case Number: 411

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Date of Filing: 24-11-2022

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Date of Upload: 25-08-2023

Tripura

The General Manager, State Bank of India. V/S Shri Uttam Kumar Datta.

State Bank Of India  

Consumer Court: West Tripura

Appelant Advocate Mr. M. K. Sen

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 129 of 2021Sri Uttam Kumar Datta,S/O- Late Kshirode Chandra Datta,Arundhuti Nagar Road No. 9,P.O. Arundhuti Nagar, P.S. Arundhuti Nagar,Agartala, District- West Tripura.Pin- 799003. ….........

Case Number: 129

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Date of Filing: 02-11-2021

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Date of Upload: 10-08-2023

Tripura

The Nodal Officer (Indigo) V/S Sri Sujit Saha

Indigo  

Consumer Court: West Tripura

Appelant Advocate Mr.S.Bhattacharya, Mrs.A.Deb.

Respondant Advocate Mr.K.Deb, Mr.M.Dey

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 356 of 2022Sri Sujit Saha,S/O- Lt. Sridam Chandra Saha,Dhaleswar, Road No.5,P.O. Dhaleswar, P.S. East Agartala,District- West Tripura- 799007. ...........Complainant.-VERSUS-1. The Nodal Officer(In...

Case Number: 356

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Date of Filing: 06-07-2022

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Date of Upload: 07-08-2023

Tripura

Bappiraj Furniture / Bappiraj Traders, Represented by Proprietor. V/S Sri Abhishek Baidya.

Furniture  

Consumer Court: West Tripura

Appelant Advocate Mr.M.K.Arya, Mr.P.Deb.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 20 of 2023.1. Sri Abhishek Baidya,S/O. Lt. Satyabrata Baidya,C/O.-Sri Sunil Das,Bidya Sagar Chowmuhani,Near Jogendra Nagar Bridge,P.S.-East Agartala,P.O.-Jogendra Nagar, Pin-799004,Dist. West Tripu...

Case Number: 20

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Date of Filing: 06-03-2023

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Date of Upload: 07-08-2023

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.