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Consumer Court in Jalpaiguri

Jalpaiguri Consumer Court Address

Address: Old Court Building, Near D. M. Office, PO & Distt. Jalpaiguri– 735101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Jalpaiguri. Total 955 cases registered in Jalpaiguri Consumer Court.

West Bengal

THE DIVISIONAL MANAGER, NATIONAL INSURANCE COMPANY LIMITED V/S SRI RAJ KUMAR AGARWAL

Consumer Court: Jalpaiguri

Appelant Advocate SUMIT KUMAR

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/82/2022( Date of Filing : 22 Sep 2022 )1. SRI RAJ KUMAR AGARWALS/O Late Hanuman Prasad Agarwal , R/O New Classic Furniture House, Beguntary More, PS- Kotwali, PO and Dist.- Jalpaiguri, Pin- 735101, West ...

Case Number: 82

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Date of Filing: 22-09-2022

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Date of Upload: 06-12-2023

West Bengal

Life Insurance Corporation of India V/S Sri Swapan Bakshi

Consumer Court: Jalpaiguri

Appelant Advocate Anirban Sarkar

Respondant Advocate

...

Case Number: 50

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Date of Filing: 15-06-2022

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Date of Upload: 01-12-2023

West Bengal

The Star Health & Allied Insurance Co. Ltd. V/S ASHUTOSH SAHA

Consumer Court: Jalpaiguri

Appelant Advocate Satyaki Basu

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/61/2023( Date of Filing : 28 Aug 2023 )1. ASHUTOSH SAHAS/o Lt. Radha Gobinda Saha resident of Panda para, Congress Nagar ward No. 12 of Jalpaiguri Municipality P.O and Dist. Jalpaiguri P.S Kotwali Dist. ...

Case Number: 61

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Date of Filing: 28-08-2023

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Date of Upload: 25-11-2023

West Bengal

The Manager, State Bank of India, Danguazhar Branch(Branch Code 7194) V/S Smt. Renu Das

Consumer Court: Jalpaiguri

Appelant Advocate Ujjal Chakroborty

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/24/2022( Date of Filing : 13 Apr 2022 )1. Smt. Renu Das W/o Rabin Das R/o Village Kaibarta Para PS Jalpaiguri Kotwali PO Panda Para Kalibari Dist. Jalpaiguri PIN 735101JalpaiguriWest Bengal...........Com...

Case Number: 24

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Date of Filing: 13-04-2022

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Date of Upload: 22-11-2023

West Bengal

The Director Sanjiban (Class I), Super Speciality Hospital V/S Smt. Tamalika Guha Neogi

Consumer Court: Jalpaiguri

Appelant Advocate Ujjal Chakraborty

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Execution Application No. EA/16/2023( Date of Filing : 09 Oct 2023 )InComplaint Case No. CC/62/20221. Smt. Tamalika Guha NeogiD/o Sri Tamojit Guha Neogi R/o New Circular Road ward No. 24 Under Jalpaiguri Municipality P.S. Kot...

Case Number: 16

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Date of Filing: 09-10-2023

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Date of Upload: 22-11-2023

West Bengal

Amazon Seller Services Pvt. Ltd. V/S Bittu Basak

Amazon  

Consumer Court: Jalpaiguri

Appelant Advocate Ujjal Chakraborty

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Execution Application No. EA/11/2023( Date of Filing : 02 Aug 2023 )InComplaint Case No. CC/21/20211. Bittu BasakS/O Lakshman Basak R/O Talmahat Mistri Para Rajganj District Jalpaiguri PIN-735133JalpaiguriWest Bengal............

Case Number: 11

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Date of Filing: 02-08-2023

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Date of Upload: 21-11-2023

West Bengal

ABROAD VISA SERVICE V/S SAMIR DEB

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/84/2023( Date of Filing : 26 Oct 2023 )1. SAMIR DEBGOMASTAPARA JALPAIGURI WEST BENGAL 735101 JALPAIGURIWEST BENGAL...........Complainant(s)Versus1. ABROAD VISA SERVICESCO 218 219 SEC 34A CB NO 5 BASEMENT...

Case Number: 84

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Date of Filing: 26-10-2023

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Date of Upload: 08-11-2023

West Bengal

Mr. Hirak Ray The Proprietor of Capsule Pharmacy V/S Sri Sameep Bhattacharjee

Consumer Court: Jalpaiguri

Appelant Advocate Ujjal Chakroborty

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/17/2022( Date of Filing : 23 Mar 2022 )1. Sri Sameep BhattacharjeeS/O Sri Gopal Bhattacharjee R/O South Baman Para Ward No 20 under Jalpaiguri Municipality P.S. Jalpaiguri Kotwali P.O. and Dist. Jalpaigu...

Case Number: 17

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Date of Filing: 23-03-2022

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Date of Upload: 08-11-2023

West Bengal

Mr. Samir Sarkar, In Charge of DTDC Courier Service V/S Mr. Soumen Saha

Dtdc  

Consumer Court: Jalpaiguri

Appelant Advocate Ujjal Chakroborty

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/37/2022( Date of Filing : 03 Jun 2022 )1. Mr. Soumen SahaS/o Mr. Sukumar Saha R/O Sahidgarh P.O. and P.S. Maynaguri Dist. Jalpaiguri Pin 735224JalpaiguriWest Bengal...........Complainant(s)Versus1. Mr. S...

Case Number: 37

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Date of Filing: 03-06-2022

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Date of Upload: 08-11-2023

West Bengal

MANAGER, LIBERTY GENERAL INSURANCE LIMITED, SILIGURI BRANCH V/S BAPI TAMANG

General Insurance  

Consumer Court: Jalpaiguri

Appelant Advocate RONIT KUMAR JHA

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/86/2023( Date of Filing : 01 Nov 2023 )1. BAPI TAMANGS/O CHANDE TAMANG, RESIDENT OF BARI BHASA, PO SAHUDANGIHAT, PS NJP, DIST JALPAIGURI, PIN 735135JALPAIGURIWEST BENGAL...........Complainant(s)Versus1. ...

Case Number: 86

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Date of Filing: 01-11-2023

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Date of Upload: 08-11-2023

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What is the Consumer Forum?

Consumer Forum Jalpaiguri, also known as the Consumer Disputes Redressal Forum of Jalpaiguri - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Jalpaiguri provides a platform for consumers of Jalpaiguri - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Jalpaiguri, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Jalpaiguri consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Jalpaiguri Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Jalpaiguri Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Jalpaiguri consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Jalpaiguri consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Jalpaiguri consumer Forum.

What is the time limit for filing a case in Jalpaiguri Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.