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Consumer Court in Dibrugarh

Dibrugarh Consumer Court Address

Address: P.O. & District Dibrugarh

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Dibrugarh. Total 198 cases registered in Dibrugarh Consumer Court.

Assam

Managing Director, Hinduja Leyland Finance Ltd. V/S Sri Jhulan Baruah

Consumer Court: Dibrugarh

Appelant Advocate Sri Jayanya kr. Sarma

Respondant Advocate Sadique Akhter Ahmed

J U D G M E N T The case of the complainant in brief is that the complainant for the purpose of his business purchased a second hand passenger bus bearing Registration No.AS-03-F/0377 from Sri Milton Bora of Jorhat by paying a consideration money and got his name transferred and ...

Case Number: 26

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Date of Filing: 07-09-2012

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Date of Upload: 05-06-2024

Assam

Sri Rakesh Bakshi India Legal VP, Legal Department AMAZON INDIA (WTC) V/S Sri Ritom Chakraborty

Consumer Court: Dibrugarh

Appelant Advocate Smti Swarnalata Goswami

Respondant Advocate

Complainant is absent without step.From perusal of order-sheet and case record it is seen that the case was filed and registered on 25.08.23. The complainant was asked to take step of notice to be served on the O.P. within 7 days from the date of passing of order dtd. 25.08.23. 1...

Case Number: 12

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Date of Filing: 25-08-2023

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Date of Upload: 01-06-2024

Assam

THE BRANCH MANAGER, THE ORIENTAL INSURANCE COMPANY LTD. V/S SRI PRANJAL BEZBARUAH

Oriental Insurance  

Consumer Court: Dibrugarh

Appelant Advocate SRI BISWAJIT BAROOAH

Respondant Advocate Mrs. Gayatri Phukan

Date of Argument – 08.12.2021 22.02.2022 Date of Judgment – 19.08.2023 This complaint was filed by the complainant under Section 12 of the Consumer Protection Act, 1986 claiming for a direction directing the opposite party for payment of `7,50,000/- being the sum a...

Case Number: 4

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Date of Filing: 30-04-2019

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Date of Upload: 17-04-2024

Assam

AVXellence TECHNOLOGIES PVT. LTD V/S AMBARISH BORTHAKUR

Consumer Court: Dibrugarh

Appelant Advocate Mr. Ambarish Borthakur

Respondant Advocate Rima Baruah

Date of Argument – 04.11.22 &03.12.22 Date of Judgment – 15.06.2023. This complaint was filed by the complainant under section 35 of Consumer Protection Act, 2019 claiming to direct the O.P. either to replace the damaged delivered product in question of this com...

Case Number: 3

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Date of Filing: 24-01-2022

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Date of Upload: 09-04-2024

Assam

LIFE INSURANCE CORPORATION V/S SMT. JULIE DUTTA

Consumer Court: Dibrugarh

Appelant Advocate SRI AJIT BORGOHAIN

Respondant Advocate Mrs. Bidisha Barman

Date of Argument: 07.06.23 and 08.09.2023 Date of Judgement: 20.03.2024This C.P. case has been filed U/S 35 of the Consumer Protection Act, 2019 by the complainant praying for directing the O.P.s to pay the death claim under Policy No.136478400 & 403521569 lying with Life in...

Case Number: 10

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Date of Filing: 01-09-2021

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Date of Upload: 20-03-2024

Assam

GARGO MOTORS V/S SRI RAJIB KONWAR

Consumer Court: Dibrugarh

Appelant Advocate SRI VIJAY PANDEY

Respondant Advocate SRI SUJIT KR. ROY

Date of Argument – NilDate of Judgment – 20.03.2024 The complainant filed this case under Section 12 of Consumer Protection Act, 1986 with prayer to direct the Opposite Parties to deliver the possession of vehicle No.AS-06-AC/4202 to the complainant and to pay a sum o...

Case Number: 40

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Date of Filing: 27-12-2012

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Date of Upload: 20-03-2024

Assam

DEPUTY COMMISSIONER, DIBRUGARH. V/S SMTI. SABITRI DIHINGIA.

Consumer Court: Dibrugarh

Appelant Advocate BEBIKA KULI

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, DIBRUGARHComplaint Case No. CC/21/2017( Date of Filing : 20 Jul 2017 )1. SMTI. SABITRI DIHINGIA.R/O RANGI GAON, BORPATHAR, P.S.- BORBORUAH,DIBRUGARHASSAM...........Complainant(s)Versus1. DEPUTY COMMISSIONER, DIBRUGARH.P....

Case Number: 21

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Date of Filing: 20-07-2017

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Date of Upload: 18-03-2024

Assam

THE PROPRIETOR. HARIPRASAD SANDEEPKUMAR & CO. V/S SRI JAYANTA SONOWAL

Consumer Court: Dibrugarh

Appelant Advocate SRI BISWAJIT BARUAH

Respondant Advocate SRI SANJIB THAKUR

Date of Argument- 01.07.2021 Date of Judgement- 28.02.2024The complaint petition is filed U/S 12 of Consumer Protection Act, 1986 praying for compensation of total Rs.1,00,000/- for unfair trade practice of the O.P.s and cost of litigation for Rs.25,000/-.JUDGEMENTThe case of the...

Case Number: 26

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Date of Filing: 14-09-2015

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Date of Upload: 06-03-2024

Assam

THE MANAGER, FUTURE GENERAL INDIA INSURANCE CO. LTD V/S M/S PANNALAL RAMESWAR & CO

Consumer Court: Dibrugarh

Appelant Advocate B.P. AGARWALA

Respondant Advocate

Date of Argument- 15.11.2022 Date of Judgement- 20.02.2024The complainant has instituted this Complaint U/S 35 of Consumer Protection Act, 2019 against O.P.s on the averments that M/S Pannalal Rameswar & Co. is a partnership firm registered under the provisions of Indian part...

Case Number: 3

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Date of Filing: 31-12-2020

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Date of Upload: 21-02-2024

Assam

CHOLAMANDALAM MS GENERAL INSURANCE CO. LTD. V/S MANJANG TANG SINGPHO

Consumer Court: Dibrugarh

Appelant Advocate TONMOY DUTTA

Respondant Advocate

Date of Argument – 10.03.2023 Date of Judgment – 29.05.2023 This complaint was filed by the complainant under Section 35 of the Consumer Protection Act, 2019 claiming to direct the opposite parties to pay to the complainant Rs.84,674/- being the cost of repairing o...

Case Number: 14

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Date of Filing: 22-09-2022

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Date of Upload: 07-02-2024

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What is the Consumer Forum?

Consumer Forum Dibrugarh, also known as the Consumer Disputes Redressal Forum of Dibrugarh - Assam, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Dibrugarh provides a platform for consumers of Dibrugarh - Assam to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Dibrugarh, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Dibrugarh consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Dibrugarh Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Dibrugarh Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Dibrugarh consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Dibrugarh consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Dibrugarh consumer Forum.

What is the time limit for filing a case in Dibrugarh Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.