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Western Railway

Latest Judgments

Total 345 Consumer Court Cases Against Western Railway.

NCDRC

VIJAYKUMAR S. MATALDINNI & ANR. V/S GENERAL MANAGER, SOUTH WESTERN RAILWAY & ANR.

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MRS. REKHA AGGARWAL

Respondant Advocate IN PERSON

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3910 OF 2014(Against the Order dated 18/07/2014 in Appeal No. 446/2014 of the State Commission Karnataka)1. GENERAL MANAGER, SOUTH WESTERN RAILWAY & ANR.HUBLIKARNATAKA2. THE STATION MASTER, SOUTH WESTE...

Case Number: 3910

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Date of Filing: 15-10-2014

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Date of Upload: 12-10-2020

Maharashtra

Divisional Railway Manager, Western Railway V/S Vincent D'souza

Railway   Western Railway  

Court Name: Central Mumbai

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CENTRAL MUMBAI Puravatha Bhavan, 2nd Floor, General Nagesh Marg, Near Mahatma Gandhi HospitalParel, Mumbai-400 012 Phone No. 022-2417 1360Website- www.confonet.nic.inComplaint Case No. CC/20/78( Date of Filing : 14 Aug 2020 )1. Vincent ...

Case Number: 20

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Date of Filing: 14-08-2020

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Date of Upload: 24-08-2020

Madhya Pradesh

WESTERN RAILWAY V/S MUJEEB

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

O R D E R S H E E T FIRST APPEAL NO. 1852 OF 2017 MUJEEB S/O SHRI MOHAMMAD JALIL VSCHIEF MANAGER, WESTERN RAILWAY, MUMBAI AND ANOTHERDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING16.10.2019 None for the appellant even when the case was called in second r...

Case Number: 17

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Date of Filing: 20-09-2017

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Date of Upload: 21-10-2019

NCDRC

RAJU DEVI SURYAVANSHI & ANR. V/S DIVISIONAL RAILWAY MANAGER, WESTERN RAILWAY

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MS. REKHA AGGARWAL

Respondant Advocate MR. PAWAN KUMAR RAY & RIT ARORA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 630 OF 2016(Against the Order dated 07/12/2015 in Appeal No. 208/2015 of the State Commission Chhattisgarh)1. DIVISIONAL RAILWAY MANAGER, WESTERN RAILWAYDIVISIONAL OFFICE VADODARA, OFFICE OF DIVISIONAL...

Case Number: 630

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Date of Filing: 03-03-2016

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Date of Upload: 03-09-2019

Rajasthan

Chief Commercial Manager Northen Western Railway V/S Amarnath Pareek s/o Lat. Mohanmohan Lal Pareek

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Umesh Nagpal

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO:155/2019Amarnath Pareek r/o House No. 3367 Govind Raiji ka Rasta, Kaan Mahajan ka Bard, Chandpole Bazar, Jaipur.Vs.Chief Commercial Manager ( Claims & Refunds) Traffic North Western R...

Case Number: 155

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Date of Filing: 19-02-2019

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Date of Upload: 11-03-2019

Maharashtra

WESTERN RAILWAY CANTEEN. V/S VINCENT D'SOUZA.

Railway   Western Railway  

Court Name: Mumbai(Suburban)

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM, MUMBAI SUBURBAN DISTRICTADMINISTRATIVE BLDG, NEAR DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (E), MUMBAI-400051Complaint Case No. CC/291/2018( Date of Filing : 03 Aug 2018 )1. VINCENT D'SOUZA.PEARL COLONY, A/5, 1ST FLOOR, NEAR ST. PAUL'S CHURCH, DR A...

Case Number: 291

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Date of Filing: 03-08-2018

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Date of Upload: 06-12-2018

Karnataka

General Manager South Western Railway and Other V/S Smt. Ramila Devi

Railway   Western Railway  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Complaint filed on: 27.11.2014 Disposed on: 04.09.2018BEFORE THE IV ADDL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.1997/2014DATED THIS THE 4th SEPTEMBER OF 2018PRESENTSRI....

Case Number: 14

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Date of Filing: 27-11-2014

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Date of Upload: 15-09-2018

Madhya Pradesh

WESTERN RAILWAY V/S MOHD.ANEES

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

19.6.18. None for appellant. None appeared for the appellant when the case was listed for hearing on 31.10.2017, 19.2.2018 and 2.4.2018. Since appeal was received by post, on 2.4.2018 a SPC was also issued to appellant informing the date of hearing. Despite that none has appeared...

Case Number: 17

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Date of Filing: 20-09-2017

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Date of Upload: 19-06-2018

Karnataka

Div.Manager, South Western Railway 4 others V/S C.Rajashekara

Railway   Western Railway  

Court Name: Mysore

Appelant Advocate Inperson

Respondant Advocate Sri.HVS

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/69/20171. C.RajashekaraS/o late K.Chikamadaiah, No.22, 3rd floor, 12th E ma...

Case Number: 69

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Date of Filing: 02-03-2017

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Date of Upload: 09-03-2018

NCDRC

KUNDANLAL JAYASWAL V/S DIVISIONAL RAIL MANAGER (COMMERCIAL), WESTERN RAILWAY

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3242 OF 2017(Against the Order dated 31/07/2017 in Appeal No. 69/2017 of the State Commission Gujarat)1. DIVISIONAL RAIL MANAGER (COMMERCIAL), WESTERN RAILWAYAHMEDABAD DIVISION, DRM OFFICE, NEAR CHAMUN...

Case Number: 3242

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Date of Filing: 11-10-2017

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Date of Upload: 08-03-2018

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Common FAQ

Question : Am I eligible to file case against Western Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Western Railway ?

Answer : A complaint may be made against Western Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.