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Railway

Latest Judgments

Total 3779 Consumer Court Cases Against Railway.

Orissa

Sri M. Shankar Rao V/S East Coast Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. J. Nayak (C.G.C)

Respondant Advocate

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/758/2012( Date of Filing : 07 Sep 2012 )(Arisen out of Order Dated 27/07/2012 in Case No. CC/75/2011 of District Rayagada)1. East Coast RailwayRepresented through its General Manager, Bhubaneswar...

Case Number: 758

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Date of Filing: 07-09-2012

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Date of Upload: 25-07-2022

Maharashtra

The General Manager, Konkan Railway Corpn. Ltd. V/S Unnikrishnan K. Nair

Railway  

Court Name: Additional DCF, Thane

Appelant Advocate RAJKUMAR JAGTAP

Respondant Advocate

THANE ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONRoom no. 428 and 429, Konkan Bhavan Annex Building, 4th Floor,C.B.D. Belapur, Navi Mumbai 400 614Execution Application No. EA/20/56( Date of Filing : 15 Jan 2020 )InComplaint Case No. CC/14/2491. Unnikrishnan K. Nair...

Case Number: 20

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Date of Filing: 15-01-2020

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Date of Upload: 25-05-2022

Kerala

General Manager,Southern Railway V/S Shameer.P ,Proprietor

Railway  

Court Name: Kannur

Appelant Advocate P.Vimalakumari

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/119/2019( Date of Filing : 29 Jun 2019 )1. Shameer.P ,ProprietorM/s Bharat Rail Cargo,Near Kallyani Complex,Bellard Road,Kannur-670001............Complainant(s)Versus1. General Manager,Southern Railway Chennai2. ...

Case Number: 119

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Date of Filing: 29-06-2019

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Date of Upload: 07-05-2022

Chandigarh

The Chief Medical Superintendent, Northern Railway Hospital V/S Mr. Jagmohan Singh

Hospital   Medical   Railway   Northern Railway  

Court Name: DF-II

Appelant Advocate Gurdeep Singh Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:190 of 2019Date of Institution:02.04.2019Date of Decision:02.05.2022Mr.Jagmohan Singh son of Lt. Teja Singh, aged about 82 years, resident of House No.3328, Sector 21-D, Chandigarh. …....

Case Number: 190

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Date of Filing: 01-04-2019

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Date of Upload: 13-05-2022

Tamil Nadu

THE DIVISIONAL RAILWAY MANAGER V/S HAFIZUR RAHIMAN

Railway  

Court Name: StateCommission

Appelant Advocate G. MOHAMMED ASEEF

Respondant Advocate K. KUMARAN

IN THE TAMIL NADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI – 600 003.BEFORE Hon’ble Thiru. Justice R.SUBBIAH PRESIDENT Thiru. R. VENKATESAPERUMAL MEMBERF.A. No.147/2013(Against the Order dt.15.03.2013 made in C.C. No.21/2009 on the file ofD.C.D.R.C., V...

Case Number: 147

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Date of Filing: 22-04-2013

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Date of Upload: 10-01-2023

West Bengal

DR. PADMINI BALARAM V/S The General Manager, Eastern Railway

Railway  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Miscellaneous Application No. MA/70/2019( Date of Filing : 24 Jun 2019 )InComplaint Case No. CC/153/20181. The Genera...

Case Number: 70

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Date of Filing: 24-06-2019

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Date of Upload: 12-05-2022

Chandigarh

Seema Arora V/S Divisional Railway Manager,

Railway  

Court Name: StateCommission

Appelant Advocate Satinder Singh Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:32 of 2022Date of Institution:29.03.2022Date of Decision:22.04.2022Divisional Railway Manager, Ambala Division, Northern Railways, Ambala through its Sr. Divisional Commercial Manager, Northern Railway, Ambal...

Case Number: 32

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Date of Filing: 29-03-2022

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Date of Upload: 25-04-2022

Tamil Nadu

C.R. Shanmuga Vadivel V/S The Station Superintend, Coimbatore Railway Station and 2 others

Railway  

Court Name: StateCommission

Appelant Advocate M/s.K. Muthamil Raja

Respondant Advocate

...

Case Number: 181

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Date of Filing: 27-08-2018

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Date of Upload: 29-06-2022

Kerala

The Divisional Railway Manager V/S Sujesh Pullanikkat

Railway  

Court Name: Palakkad

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/157/2019( Date of Filing : 13 May 2019 )1. Sujesh PullanikkatS/o. Sudhakaran C Sujay, P.O Kinavallur, Parali, Palakkad - 678612 ...........Co...

Case Number: 157

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Date of Filing: 13-05-2019

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Date of Upload: 24-05-2022

Uttarakhand

Budh Bhagwan V/S DRM Northern Railway

Railway   Northern Railway  

Court Name: StateCommission

Appelant Advocate Mr. Pankaj Joshi

Respondant Advocate

Order PassedNone has appeared on behalf of any of the party inspite of several calls.It is also pertinent to note that the revisionist was directed to take fresh steps for issuance of notice against the opposite party within a week, but inspite of the above order, the compliance ...

Case Number: 25

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Date of Filing: 16-07-2019

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Date of Upload: 08-04-2022

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.