Railway
Latest Judgments
Total 3779 Consumer Court Cases Against Railway.
General Manager,Eastern Railway V/S Sadhan Kr Sen
Court Name: Birbhum
Appelant Advocate Subrata Mukhapaddhay
Respondant Advocate
Smt. Saswati Saha- Member.The complainant has filed this petition of complaint Under Section 35 of the Consumer Protection Act, 2019.The fact of this case in brief is that, the complainant Sadhan Kr. Sen, S/O. Lt. Sukumar Sen is a resident of Vill. Lalkuthipara, P.O. and P.S. Sur...
Case Number: 76
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Date of Filing: 22-08-2022
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Date of Upload: 18-05-2023
Atul Kumar V/S Union Of India Railway
Court Name: StateCommission
Appelant Advocate Amit Pratap Singh
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Miscellaneous Application No. MA/238/2023( Date of Filing : 11 May 2023 )InFirst Appeal No. A/511/20221. Union Of India RailwayNorth Easten Railway, Gorakhpur .........
Case Number: 238
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Date of Filing: 11-05-2023
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Date of Upload: 01-06-2023
RAVI LODHA V/S NORTH WESTERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. ARUN KUMAR SHARMA
Respondant Advocate MR. SANYAT LODHA & SANJANA SADDY
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 1076 OF 2019(Against the Order dated 15/05/2019 in Complaint No. 35/2012 of the State Commission Rajasthan)1. NORTH WESTERN RAILWAYTHROUGH GENERAL MANAGER, HEAD OFFICE: 3RD FLOOR, NEAR JAWAHAR CIRCLE, MALVI...
Case Number: 1076
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Date of Filing: 27-06-2019
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Date of Upload: 18-05-2023
ANIL DUA V/S INDIAN RAILWAY NORTHERN ZONE
Court Name: StateCommission
Appelant Advocate VEENA BHUTANI SETHI
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA PANCHKULA First Appeal No. 894 of 2019Date of Instituion:10.10.2019 Date of order:08.05.2023First Appeal No.894 of 2019IN THE MATTER OF1. Indian Railway Northern Zone, Baroda House, New Delhi through its GM.2. Indian Railw...
Case Number: 894
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Date of Filing: 11-10-2019
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Date of Upload: 09-06-2023
DR. LAVLEEN MISHRA V/S GENERAL MANAGER, EAST CENTRAL RAILWAY & 3 ORS.
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VARMA
Respondant Advocate MR. NISHIT MISHRA (AR)
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1089 OF 2018(Against the Order dated 14/09/2017 in Appeal No. 390/2015 of the State Commission Bihar)1. GENERAL MANAGER, EAST CENTRAL RAILWAY & 3 ORS.HAJIPUR, DISTRICT-HAJIPURBIHAR2. DIVISIONAL RAILWAY...
Case Number: 1089
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Date of Filing: 09-04-2018
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Date of Upload: 04-05-2023
General Manager, Northern Railway V/S Digvijay Jakhar
Court Name: Rohtak
Appelant Advocate Complainant in person
Respondant Advocate Sh. Hans Raj Vats
District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/18/184( Date of Filing : 30 Apr 2018 )1. Digvijay JakharDigvijay Jakhar S/o Sh. Khushi ram Jakhar R/o A92, Preet Vihar Rohtak............Complainant(s)Versus1. General Manager, Northern RailwayB...
Case Number: 18
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Date of Filing: 30-04-2018
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Date of Upload: 05-05-2023
Puwotar Railway V/S Ghanshyam Verma
Court Name: StateCommission
Appelant Advocate parswnath tiwari
Respondant Advocate p.p.srivastava
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. CC/22/2016( Date of Filing : 25 Jan 2016 )1. Ghanshyam VermaAzamgarh...........Complainant(s)Versus1. Puwotar RailwayLucknow............Opp.Party(...
Case Number: 22
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Date of Filing: 25-01-2016
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Date of Upload: 09-05-2023
DRM Northern Railway V/S Anil Kumar
Court Name: Patiala
Appelant Advocate Sh.Karamjeet Singh
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONPATIALA.Consumer Complaint No.:CC/ 115/2023Date of Institution:5.4.2023Date of Decision:28.4.2023Sh.Anil Kumar son of Sh.Gobind Ram, resident of A-25, Gobind Colony, Rajura, Tehsil Rajpura, District Patiala. ………&...
Case Number: 23
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Date of Filing: 05-04-2023
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Date of Upload: 02-06-2023
The Secretary , Railway Employees Co-operative Housing Society Ltd V/S Sri. K.S. Anjaneya Murthy
Court Name: Bangalore Urban
Appelant Advocate A. Jayaprakash
Respondant Advocate
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Case Number: 47
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Date of Filing: 01-02-2023
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Date of Upload: 24-05-2023
Divisional Railway Manager (DRM) ,South Western Railway V/S Prashanth M
Court Name: Tumkur
Appelant Advocate In person
Respondant Advocate
TUMAKURU DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONIndian Red Cross Building ,1st Floor ,No.F-201, F-202, F-238 ,B.H.Road ,Tumakuru.Complaint Case No. CC/28/2023( Date of Filing : 03 Mar 2023 )1. Prashanth MS/o Manjunath,Bilikal Nivasa,Near Renuka Temple,Vinayakanagara,Tipat...
Case Number: 28
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Date of Filing: 03-03-2023
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Date of Upload: 28-04-2023
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.