Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 27055 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Co. Ltd. V/S Grahak Suraksha Jagruti Munch
The Oriental Insurance Oriental Insurance
Court Name: Vadodra Addl
Appelant Advocate D.D.Lalwani
Respondant Advocate
Case Number: 727
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Date of Filing: 24-06-2022
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Date of Upload: 02-08-2024
The Branch Manager, The Oriental Insurance Company Limited V/S Bachu Raghuveer S/o Sri B. Ramesh, aged about 39 years Occ Business
The Oriental Insurance Oriental Insurance
Court Name: Nizamabad
Appelant Advocate D. Venkat Ramana Goud
Respondant Advocate Ganesh Deshpande
Case Number: 74
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Date of Filing: 22-09-2023
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Date of Upload: 03-08-2024
Oriental Insurance Co. Ltd. Through its Divisional Manager V/S Mr. Sunny Abhay Shetiya
Court Name: Ahmednagar
Appelant Advocate Adv. Palve
Respondant Advocate Adv.A.K.Bang
Case Number: 18
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Date of Filing: 20-04-2018
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Date of Upload: 07-08-2024
The Manager, Oriental Insurance Co.Ltd., V/S Suresha
Court Name: Mysore
Appelant Advocate Basaavaraju N
Respondant Advocate
Case Number: 12
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Date of Filing: 06-01-2024
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Date of Upload: 03-08-2024
ORIENTAL INSURANCE CO. LTD V/S ATHULYA M S
Court Name: Kottayam
Appelant Advocate Avaneesh V N
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/77/2024( Date of Filing : 27 Feb 2024 )1. ATHULYA M SMULLAYIL HOUSE CHERPPUNKAL PO KOTTAYAM............Complainant(s)Versus1. ORIENTAL INSURANCE CO. LTDREPRESENTED BY ITS DIVISIONAL MANAGER. MATEETARA BUILDI...
Case Number: 77
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Date of Filing: 27-02-2024
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Date of Upload: 09-08-2024
The Oriental Insurance Co. Ltd. V/S Sunil Manharlal SHah
The Oriental Insurance Oriental Insurance
Court Name: Rajkot
Appelant Advocate D. C. Joshi
Respondant Advocate B. C. Pattani
Case Number: 476
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Date of Filing: 14-05-2024
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Date of Upload: 23-07-2024
The Oriental Insurance V/S Manish Kumar Sharma
The Oriental Insurance Oriental Insurance
Court Name: Chittaurgarh
Appelant Advocate Mohit Songara
Respondant Advocate Dilip Totla
Case Number: 130
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Date of Filing: 16-04-2024
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Date of Upload: 23-07-2024
The Oriental Insurance V/S Manish Kumar
The Oriental Insurance Oriental Insurance
Court Name: Chittaurgarh
Appelant Advocate Mohit Songara
Respondant Advocate
Case Number: 5
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Date of Filing: 16-04-2024
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Date of Upload: 23-07-2024
The Oriental Insurance Co Limited V/S NITIN KUMAR
The Oriental Insurance Oriental Insurance
Court Name: Jaipur-III
Appelant Advocate GOPAL SASTRI
Respondant Advocate PRASHANT MANTRI
Case Number: 321
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Date of Filing: 28-09-2022
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Date of Upload: 22-07-2024
The Regional Head, The Oriental Insurance Co. Ltd. V/S Sanjoy Saha
The Oriental Insurance Oriental Insurance
Court Name: Kolkata-I(North)
Appelant Advocate Asha Ghosh
Respondant Advocate Manish Paul
Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/133/2021( Date of Filing : 06 Apr 2021 )1. Sanjoy SahaS/o Arabinda Saha, 47/1/J, Badri Das Tample St. Shyambazar Mail, K...
Case Number: 133
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Date of Filing: 06-04-2021
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Date of Upload: 24-07-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.