Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 27055 Consumer Court Cases Against Oriental Insurance.
Rachachari V/S The Oriental Insurance Com. Ltd
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate B.S.Padmaja
Respondant Advocate Gaurav
KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.First Appeal No. A/1568/2017( Date of Filing : 24 Jul 2017 )(Arisen out of Order Dated 23/06/2017 in Case No. CC/1055/2016 of District Mysore)1. The Oriental Insurance Com. LtdDivisional office No.1, ...
Case Number: 1568
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Date of Filing: 24-07-2017
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Date of Upload: 11-11-2024
The Oriental Insurance Co.Ltd., V/S Anil Kumar.V.P
Oriental Insurance The Oriental Insurance
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/412/2023( Date of Filing : 16 Oct 2023 )1. Anil Kumar.V.PPonvilakku,Mouwery,Kuthuparamba,Kannur-670643............Complainant(s)Versus1. The Oriental Insurance Co.Ltd.,Metro Palace,Ground Floor,Opp.North Ernakula...
Case Number: 412
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Date of Filing: 16-10-2023
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Date of Upload: 11-11-2024
Branch Manager, The Oriental Insurance co. ltd. Bhopal V/S PREMKUMAR SATANKAR
Oriental Insurance The Oriental Insurance
Court Name: Betul
Appelant Advocate C.K. Baghmare
Respondant Advocate
Case Number: 17
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Date of Filing: 25-07-2014
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Date of Upload: 29-10-2024
THE ORIENTAL INSURANCE CO LTD. V/S MR. CHANDRESH N. ZAVERI.
Oriental Insurance The Oriental Insurance
Court Name: Mumbai(Suburban)
Appelant Advocate RISHIRAJ GOHIL/ PRASHANT MANE.
Respondant Advocate
Case Number: 164
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Date of Filing: 02-06-2021
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Date of Upload: 05-11-2024
ORIENTAL INSURANCE COMPANY LTD. & OTHER V/S SMT. SANGEETAPAL
Court Name: Jhansi
Appelant Advocate
Respondant Advocate
Case Number: 121
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Date of Filing: 25-04-2017
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Date of Upload: 20-11-2024
Branch manager, Oriental Insurance Co. Ltd. Sitamarhi V/S Sanjiv Kumar Singh
Court Name: Sitamarhi
Appelant Advocate Adv.Kiran Kumar Chaudhary-mo-9006919006
Respondant Advocate Adv.Rajiv Ranjan
Case Number: 7
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Date of Filing: 15-02-2019
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Date of Upload: 24-10-2024
MOHD. ZAHID KHAN V/S THE ORIENTAL INSURANCE COMPANY LTD.
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate KRISHNA KANT
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARH (Additional Bench)Appeal No.:178 of 2024Date of Institution:01.05.2024Date of Decision:23.10.20241. The Oriental Insurance Company Ltd., (Registered Office) A-25/27, Asraf Ali Road, New Delhi-110002.2. The Regional Man...
Case Number: 178
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Date of Filing: 26-04-2024
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Date of Upload: 05-11-2024
BRANCH MANAGER THE ORIENTAL INSURANCE COMPANY LIMITED AND OTHER V/S SHRI. AJEET KUMAR MISHRA
Oriental Insurance The Oriental Insurance
Court Name: Koriya
Appelant Advocate SHRI. RAVINDRA SINGH, SUNIL PATEL, MAHESH SHARMA
Respondant Advocate SHRI. ASHISH GUPTA
Case Number: 23
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Date of Filing: 10-05-2023
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Date of Upload: 28-10-2024
Oriental Insurance Co.Ltd-Bhavnagar V/S Kalubhai Bhimajibhai Lathiya
Court Name: Bhavnagar
Appelant Advocate D.V.Trivedi
Respondant Advocate V.K.Kakkad
Case Number: 213
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Date of Filing: 07-10-2023
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Date of Upload: 22-10-2024
THE ORIENTAL INSURANCE COMPANY LIMITED V/S SHRINIVAS YADAV
Oriental Insurance The Oriental Insurance
Court Name: Gwalior
Appelant Advocate SHUBHENDU SINGH CHAUHAN
Respondant Advocate
Case Number: 672
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Date of Filing: 09-12-2023
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Date of Upload: 23-10-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.