Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 27055 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Company Limited V/S Shri. Tarasing S/o Punjappa Lamani
Oriental Insurance The Oriental Insurance
Court Name: Belgaum
Appelant Advocate Shri. A G Huddar
Respondant Advocate
Case Number: 313
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Date of Filing: 01-08-2023
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Date of Upload: 21-11-2024
ORIENTAL INSURANCE COMPANY LIMITED THROUGH ITS BRANCH OFFICE V/S SATYABHAMA JAGAN JAIBHAYE
Court Name: Jalna
Appelant Advocate ADV P A KUBER
Respondant Advocate
District Consumer Disputes Redressal Commission JalnaSurvey No.488 Bypass Road, JalnaBehind New Tahsil Office Jalna-431203Execution Application No. EA/4/2024( Date of Filing : 10 Jan 2024 )InComplaint Case No. CC/408/20221. SATYABHAMA JAGAN JAIBHAYEKINHI TALUKA JAFRABAD DISTRICT ...
Case Number: 4
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Date of Filing: 10-01-2024
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Date of Upload: 14-11-2024
Divisional Manager, Oriental Insurance Company Ltd. V/S Pratima Sahu
Court Name: Bargarh
Appelant Advocate Sri D. Acharya, Advocate with other Advocates
Respondant Advocate
Case Number: 14
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Date of Filing: 10-02-2020
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Date of Upload: 30-10-2024
The Divisional Manager, The Oriental Insurance Company Limited., V/S SHAMPA BASU,
Oriental Insurance The Oriental Insurance
Court Name: Howrah
Appelant Advocate Sanjib Raj
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, P.O. and P.S. Howrah, Dist. Howrah-711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/31/2020( Date of Filing : 21 Jan 2020 )1. SHAMPA BASU,W/O. Late Kun...
Case Number: 31
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Date of Filing: 21-01-2020
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Date of Upload: 29-10-2024
1. The Oriental Insurance Company, Rep. by its Senior Divisional Manager V/S Suresh Kumar Jain
Oriental Insurance The Oriental Insurance Suresh
Court Name: Krishna at Machiliptnam
Appelant Advocate M. Nataraj
Respondant Advocate V. Krishna Paramathma
Case Number: 14
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Date of Filing: 08-02-2024
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Date of Upload: 02-11-2024
ORIENTAL INSURANCE COMPANY LIMITED V/S JASVINDER SINGH
Court Name: StateCommission
Appelant Advocate DEVINDER KUMAR
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,UNION TERRITORY, CHANDIGARHAppeal No.247 of 2024Date of Institution09.07.2024Date of Decision29.10.2024Sh. Jasvinder Singh @ Jaswinder Singh (Aged 54 years) son of Sh. Sarwan Singh R/o Village Jalalpur, Post Office Dappar, Police Stati...
Case Number: 247
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Date of Filing: 08-07-2024
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Date of Upload: 06-11-2024
THE ORIENTAL INSURANCE COMPANY LTD. V/S VASUDEV K MOTWANI
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad City
Appelant Advocate S.A.THAKOR
Respondant Advocate (1)P.K.ADHVARYU
Case Number: 20
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Date of Filing: 19-11-2020
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Date of Upload: 11-11-2024
THE ORIENTAL INSURANCE CO. LTD. V/S RONAK SURESHBHAI SHAH
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad City
Appelant Advocate RAKESH U. NAHAR
Respondant Advocate (1)R P RAVAL
Case Number: 21
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Date of Filing: 08-07-2021
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Date of Upload: 11-11-2024
THE ORIENTAL INSURANCE COMPANY LTD. V/S MR. SANDIP R. DALAL
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad City
Appelant Advocate DISHANT U. THAKKAR
Respondant Advocate V.H.SHETH
Case Number: 21
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Date of Filing: 23-09-2021
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Date of Upload: 11-11-2024
THE ORIENTAL INSURANCE CO. LTD. V/S VISHAL H.SEJPAL
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad City
Appelant Advocate MILAN K. DUDHIYA
Respondant Advocate G.U.THAKER
Case Number: 21
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Date of Filing: 11-10-2021
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Date of Upload: 11-11-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.