Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 27055 Consumer Court Cases Against Oriental Insurance.
Oriental Insurance Co. Ltd. V/S Prakash G. Doda
Court Name: Ahmedabad City
Appelant Advocate M.V.PATEL
Respondant Advocate H.L.PARMAR
Case Number: 1543
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Date of Filing: 07-09-2022
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Date of Upload: 05-12-2024
The Oriental Insurance Company Limited V/S Bhavin Baldevbhai Bharvad
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad City
Appelant Advocate S. G. Luste
Respondant Advocate P.K ADHVARYU
Case Number: 1157
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Date of Filing: 04-07-2024
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Date of Upload: 05-12-2024
Manager, The Oriental Insurance Company Ltd. V/S Mukut Singh
Oriental Insurance The Oriental Insurance
Court Name: Kanshiram Nagar
Appelant Advocate
Respondant Advocate
Case Number: 20
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Date of Filing: 16-06-2021
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Date of Upload: 03-12-2024
The Branch Manager, Oriental Insurance Co. Ltd., Jorhat Branch V/S Sri Anup Gogoi
Court Name: Golaghat
Appelant Advocate Shri Rajnutan Baksh
Respondant Advocate Sri S.K Borthakur
Case Number: 6
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Date of Filing: 21-06-2018
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Date of Upload: 28-11-2024
JUBIL YOOSUF V/S M/S THE ORIENTAL INSURANCE CO LTD
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate S RAJEEV
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/667/2023( Date of Filing : 16 Oct 2023 )(Arisen out of Order Dated 23/02/2023 in Case No. CC/161/2018 of District Palakkad)1. M/S THE ORIENTAL INSURANCE CO LTDA-25/27 ASAF ALI ROAD NEWDELHI 110002......
Case Number: 667
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Date of Filing: 16-10-2023
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Date of Upload: 29-11-2024
Manager Oriental Insurance Company V/S Pratap Singh
Court Name: Bulandshahr
Appelant Advocate Chau. Harcharan Singh
Respondant Advocate
Case Number: 223
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Date of Filing: 27-11-2019
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Date of Upload: 29-11-2024
The Oriental Insurance Company V/S Smt. Prabha Devi
Oriental Insurance The Oriental Insurance
Court Name: Bulandshahr
Appelant Advocate Rajendra Prashad Vashishth.
Respondant Advocate
Case Number: 193
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Date of Filing: 01-12-2022
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Date of Upload: 29-11-2024
B.M , THE ORIENTAL INSURANCE CO.LTD & ORS V/S BIHARI LAL PATEL
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate Shri R.K.Bhawnani
Respondant Advocate
Case Number: 24
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Date of Filing: 06-08-2024
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Date of Upload: 28-11-2024
The Oriental Insurance Co. Ltd. V/S Sumit Agarwal
Oriental Insurance The Oriental Insurance
Court Name: Raipur
Appelant Advocate Shri Ruchir Jhawar
Respondant Advocate Shri Ajay Sahu
Case Number: 22
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Date of Filing: 11-04-2022
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Date of Upload: 03-12-2024
The Oriental Insurance Co. Ltd. V/S Gopalbhai K. Patel
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad City
Appelant Advocate A.M.DAVE
Respondant Advocate P.K.ADHVARYU
Case Number: 944
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Date of Filing: 12-05-2022
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Date of Upload: 05-12-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.