Irctc
Latest Judgments
Total 105 Consumer Court Cases Against Irctc.
IRCTC V/S SHASHANK
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer Complaint no. 251/2014 Date of Institution 12/03/2014 Order reserved on 25/09/2017 Date of Order 28/09/2017 In matter ofMr. Sha...
Case Number: 251
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Date of Filing: 12-03-2014
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Date of Upload: 12-10-2017
Rakesh Kumar Gupta V/S IRCTC Kolkata Office
Court Name: StateCommission
Appelant Advocate Mr. Debangshu Dinda
Respondant Advocate In-Person.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1152/2015(Arisen out of Order Dated 14/09/2015 in Case No. Complaint Case No. CC/247/2015 of District Kolkata-II(Central))1. IRCTC Kolkata Office3, Koilaghata Stree...
Case Number: 1152
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Date of Filing: 14-10-2015
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Date of Upload: 04-08-2017
BALAN V/S THE MANAGER IRCTC
Court Name: StateCommission
Appelant Advocate S ABDUL SALIM
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/16/361(Arisen out of Order Dated 10/02/2016 in Case No. cc/595/2014 of District Ernakulam)1. THE MANAGER IRCTCINDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD ERNAKULAM...........Appellant(s)Versu...
Case Number: 16
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Date of Filing: 08-06-2016
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Date of Upload: 25-02-2017
Harjinder Singh Bhatia V/S IRCTC New Delhi
Court Name: StateCommission
Appelant Advocate R.L. Luthra & Bhuwan Luthra
Respondant Advocate
FIRST ADDITIONAL BENCHSTATE CONSUMER DISPUTES REDRESSAL COMMISSION, PUNJAB SECTOR 37-A, DAKSHIN MARG, CHANDIGARH. First Appeal No.1181 of 2013 Date of Institution: 30.10.2013 Date of Decision : 22.12.2016IRCTC New Delhi ...
Case Number: 1181
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Date of Filing: 30-10-2013
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Date of Upload: 07-01-2017
GGM (IT) IRCTC Internet Ticketing Centre V/S Santhosh R
Court Name: Gurdaspur
Appelant Advocate Sh.Sandeep Ohri, Adv.
Respondant Advocate Sh.Deepak Aggarwal, Adv.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GURDASPURDISTRICT COURTS, JAIL ROAD, GURDASPURPHONE NO. 01874-245345Complaint Case No. CC/62/20161. Santhosh RS/o Raghvan Western Store Division GREF Station Pathankot...........Complainant(s)Versus1. GGM (IT) IRCTC Internet Ticketing C...
Case Number: 62
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Date of Filing: 02-02-2016
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Date of Upload: 06-01-2017
IRCTC BANK OF INDIA V/S ASHOK K. GUPTA
Irctc Bank Of India Bank Of India
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION PLOT NO. 76, ARERA HILLS, BHOPAL (M.P.) FA No. 1057 / 2015.(Arising out of order dated 07.09.2015 passed in C.C. No. 513/2015 by the District Forum, Jabalpur) ASHOK KUMAR GUPTA. ….APPELLANT. VSIRCTC. ….RESPONDENT.Da...
Case Number: 15
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Date of Filing: 15-09-2015
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Date of Upload: 16-08-2016
IRCTC V/S ASHIS ROY CHOWDHURY
Court Name: Kolkata-III(South)
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTE REDRESSAL FORUMKOLKATA UNIT-III(South),West Bengal18, Judges Court Road, Kolkata 700027Complaint Case No. CC/63/20151. ASHIS ROY CHOWDHURY3C/401, Avishikta-1, 369/1 Purbachal Kalitala Road, Kolkata-700078...........Complainant(s)Versus1. IRCTCB-148, 11th Floor, S...
Case Number: 63
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Date of Filing: 03-12-2015
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Date of Upload: 26-07-2016
SUBRATA BHAUMIK V/S IRCTC LTD.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: Delhi(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 06.05.2016First Appeal- 1178/13 In the Matter of: Indian Railway Catering Tourism Corporation Ltd. (IRCTC) Through its General Manager At: 9th Floor, Bank of Baroda B...
Case Number: 1178
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Date of Filing: 07-11-2013
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Date of Upload: 18-07-2016
MANAGER IRCTC ERNAKULAM V/S ANANDHAM PILLAI
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
...
Case Number: 16
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Date of Filing: 07-01-2016
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Date of Upload: 22-06-2016
M/S. THE CHIRMAN IRCTC V/S H.K. GUPTA
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI(DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR,VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.C.C./264/13 Dated:In the matter of:SHRI H K GUPTAC-7/32A,KESHAV PURAMNEW DELHI-110 054. ……..COMPLAINANTVERSUSTHE CHARMAN IR...
Case Number: 264
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Date of Filing: 11-03-2013
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Date of Upload: 19-03-2015
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.