Indian Railway
Latest Judgments
Total 372 Consumer Court Cases Against Indian Railway.
ANIL DUA V/S INDIAN RAILWAY NORTHERN ZONE
Court Name: StateCommission
Appelant Advocate VEENA BHUTANI SETHI
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA PANCHKULA First Appeal No. 894 of 2019Date of Instituion:10.10.2019 Date of order:08.05.2023First Appeal No.894 of 2019IN THE MATTER OF1. Indian Railway Northern Zone, Baroda House, New Delhi through its GM.2. Indian Railw...
Case Number: 894
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Date of Filing: 11-10-2019
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Date of Upload: 09-06-2023
Indian Railway Catering and Tourism Corporation Ltd V/S Biranchi Narayan Mishra
Court Name: Cuttak
Appelant Advocate B K Sinha
Respondant Advocate
IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C.No.159/2019Biranchi Narayan Mishra,S/O:Late Chintamani Mishra,At:Darkhapatna,P.O:Kalyaninagar,P.S:Madhupatna,Dist:Cuttack-753013.Aliva Mishra,W/O:Biranchi Narayan Mishra,At:Darkhapatna,P.O:Kalyaninagar,P...
Case Number: 159
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Date of Filing: 25-11-2019
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Date of Upload: 09-06-2023
INDIAN RAILWAY V/S SANJEEV NIRWANI
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II UDYOG SADAN C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/314/2016( Date of Filing : 28 Sep 2016 )1. SANJEEV NIRWANI 22 MAUSAM VIHAR DELHI 110051...........Complainant(s)Versus1. INDIAN...
Case Number: 314
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Date of Filing: 28-09-2016
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Date of Upload: 10-04-2023
Indian Railway Carering and Tourism Corporation, Ltd. V/S Amit Kumar Agrawal
Court Name: Sambalpur
Appelant Advocate Sri. P.K. Mishra and others advocates.
Respondant Advocate
PRESIDENT, DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, SAMBALPUR CONSUMER COMPLAINT NO. 51/2018Amit Kumar Agrawal ...………..Complainant VersusIndian Railways Catering and Tourism Corporation, Ltd (IRCTC)IRCTC Tourism Facilitation Centre. ……...
Case Number: 51
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Date of Filing: 20-08-2018
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Date of Upload: 22-03-2023
INDIAN RAILWAY ETC. V/S ABHISHEK GUPTA
Court Name: StateCommission
Appelant Advocate BY POST
Respondant Advocate
Heading1Heading2First Appeal No. A/480/2019( Date of Filing : 20 May 2019 )(Arisen out of Order Dated 11/04/2019 in Case No. 127/2018 of District Rewari)1. ABHISHEK GUPTA6927, BAS SITAB RAI REWARI. ...........Appellant(s)Versus1. INDIAN RAILWAY ETC. GM. NORTHERN RAILWAY BARODA, H...
Case Number: 480
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Date of Filing: 20-05-2019
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Date of Upload: 14-03-2023
Indian Railway Catering and Torism Corporatation IRCTC rep by its Chairman & Managing Director V/S Dr.W.Lawernce Prabhakar,
Court Name: Thiruvallur
Appelant Advocate M/s.Waraon & Sai rams
Respondant Advocate M/s.Suresh kumar & V.Balaji
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMTHIRUVALLURNo.1-D, C.V.NAIDU SALAI, 1st CROSS STREET,THIRUVALLUR-602 001Complaint Case No. RBT/CC/112/20221. Dr.W.Lawernce Prabhakar,ch-102...........Complainant(s)Versus1. Indian Railway Catering and Torism Corporatation IRCTC rep by its...
Case Number: 0
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Date of Filing: 29-06-2022
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Date of Upload: 04-05-2023
Vijay Bahadur Viswkarma V/S Indian Railway
Court Name: StateCommission
Appelant Advocate P. P. Srivastava & Smt. Sandhya Dubey
Respondant Advocate veer bahadur srivastava
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/825/2016( Date of Filing : 25 Apr 2016 )(Arisen out of Order Dated 19/03/2016 in Case No. C/68/2014 of District Deoria)1. Indian RailwayDeoria.......
Case Number: 825
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Date of Filing: 25-04-2016
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Date of Upload: 07-12-2022
INDIAN RAILWAY MINISTRY V/S NEHA GUPTA
Court Name: DF-I
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal Commission-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 812 OF 2022Neha Gupta Vs Indian Railway Ministry BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBERPRESENT: None for Complainant.Dated : 2ND December 2022ORDER E-mail has been received ...
Case Number: 812
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Date of Filing: 15-09-2022
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Date of Upload: 24-12-2022
Indian Railway Catering & Tourism Corporation Ltd. (IRCTC) V/S Rajiv Malhotra
Court Name: DF-I
Appelant Advocate Tarun Kumar
Respondant Advocate
PRESENT: Sh.Varun Girdhar, Vice Counsel for Sh.Tarun Kumar, Counsel for Complainant.None for OP No.1.Dated : 1st December 2022ORDER Correct address of OP No.2 not filed. At this stage, vide his separate statement, Sh.Varun Girdhar, Vice Counsel for Sh.Tarun Kumar, Counsel for Com...
Case Number: 409
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Date of Filing: 08-04-2022
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Date of Upload: 23-12-2022
Indian Railway Finance Corporation Ltd. V/S The Trustee of British Citizens (East India)
Finance Railway Indian Railway
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inExecution Application No. EA/09/35( Date of Filing : 09 Jul 2009 )In1. The Trustee of British Citizens (East India)51, Chowringee Road, Kolkat...
Case Number: 9
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Date of Filing: 09-07-2009
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Date of Upload: 30-11-2022
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Common FAQ
Question : Am I eligible to file case against Indian Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railway ?
Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.