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Indian Railway

Latest Judgments

Total 372 Consumer Court Cases Against Indian Railway.

Delhi

INDIAN RAILWAY V/S SHRI VIJAY PRATAP SINGH

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, SAINI ENCLAVE: DELHI-92CC No.409/2015:In the matter of:Sh. Vijay Pratap SinghS/o. Late Sh. Ram KishoreSinghB - 502, Sector 1,Vaishali – 201 011 Complainant VsIndian Railway Cat...

Case Number: 409

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Date of Filing: 03-06-2015

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Date of Upload: 14-08-2015

Uttar Pradesh

Indian Railway Wellfare V/S S K R Thipathi

Railway   Indian Railway  

Court Name: Gorakhpur

Appelant Advocate Hiranandan

Respondant Advocate

...

Case Number: 163

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Date of Filing: 02-06-2007

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Date of Upload: 07-07-2015

Punjab

Indian Railway Catering & Tourism Corp. Ltd. V/S Munish Devgan

Railway   Indian Railway  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/14/3621. Munish DevganR/o E 8/106, St no.2, Bhalla Colony, ChhehartaAmritsarPunjab...........Complainant(s)Versus1. Indian Railway Catering & Tourism Cor...

Case Number: 14

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Date of Filing: 07-07-2014

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Date of Upload: 30-04-2015

Delhi

SAROJ V/S INDIAN RAILWAY

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 24.03.2015First Appeal- 261/14IN THE MATTER OF:-1. Indian Railway (Northern)Region) Through D.R.G.M.,NDCR Building, State EntryRoad, New Delhi-1100012. Karkardooma R...

Case Number: 261

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Date of Filing: 14-03-2014

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Date of Upload: 23-04-2015

Delhi

M/S. Indian Railway Authorty Head Quarter V/S Parinati Verma

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI),‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.C.C./1060 /13 Dated:In the matter of:MS.PARINATI VERMAD/O AM...

Case Number: 1060

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Date of Filing: 02-12-2013

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Date of Upload: 19-03-2015

Delhi

M/S. The Indian Railway Welfare Housing Organisation V/S N.L. Kataria

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/267/98 Dated:Case No.TC/598/08In the matter of:SH. N.L. KATARIAS/O SH. K.R. KATARIAR/O D-349, FIRST FLOOR,ANAND VIHAR,DELHI-110092SH. ...

Case Number: 267

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Date of Filing: 16-01-2009

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Date of Upload: 09-03-2015

Punjab

Indian Railway Broda V/S Tejinder Singh

Railway   Indian Railway  

Court Name: Ludhiana

Appelant Advocate

Respondant Advocate

District Consumer Forum LudhianaRoom No. 7, Old Wing, New Judicial Complex, Ferozepur Road Ludhiana.Final Order Execution Application No. EA/15/23InComplaint Case No. CC/12/8721. Tejinder SinghLudhiana...........Appellant(s)Versus1. Indian Railway BrodaLudhiana...........Responde...

Case Number: 15

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Date of Filing: 15-01-2015

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Date of Upload: 30-03-2015

Uttar Pradesh

Mahendra Kumar Tiwari V/S Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Prem Prakash Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2013/841(Arisen out of Order Dated in Case No. of District State Commission)1. Indian Railway a BEFORE:HON'ABLE MR. Ashok Kumar Chaudhary PRESIDIN...

Case Number: 2013

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Date of Filing: 18-04-2013

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Date of Upload: 30-11--0001

NCDRC

DR. SUDHIR R. NAIK & ANR. V/S THE INDIAN RAILWAYS, REP. BY G. M. SOUTH INDIAN RAILWAY

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. CHAVA BADRI NATH BABU

Respondant Advocate MR. GAURAV BAHL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 37 OF 2006(Against the Order dated 31/08/2012 in Appeal No. 403/2003 of the State Commission Andhra Pradesh)1. THE INDIAN RAILWAYS, REP. BY G. M. SOUTH INDIAN RAILWAYRAIL NILAYAM, SECUNDERABAD, ANDHRA ...

Case Number: 37

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Date of Filing: 17-08-2006

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Date of Upload: 15-09-2014

Orissa

CMD/GM, Indian Railway Catering & Tourism Corporation V/S Sudam Chandra Sethi

Railway   Indian Railway  

Court Name: Baleshwar

Appelant Advocate Rajanikanta Nayak, Prakash Kumar Mohapatra

Respondant Advocate

District Consumer Redressal ForumAt-Collectorate Campus, PO Dist-Balasore-756001Complaint Case No. CC/63/20141. Sudam Chandra SethiAt-Olandaj Sahi, P.O-Motiganj, P.S-BalasoreBalasoreOdisha2. CMD, Rail Neer, Danapur, Indian Railway Catering & Tourism Corporation Ltd.Loco Colony, S...

Case Number: 63

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Date of Filing: 06-05-2014

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.