
Court Name: NCDRC
Appelant Advocate M/S. TESSY & VARGHESE
Respondant Advocate MVKINI LAW FIRM
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2778-2779 OF 2013(Against the Order dated 25/03/2013 in Appeal No. 165/2012 & 276/2012 of the State Commission Kerala) 1. CHAIRMAN AND MANAGING DIRECTOR INDIA AIRLINES & 2 ORS. INDIAN AIRLINES ( PRESEN...
Case Number: 1951
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Date of Filing: 30-07-2015
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Date of Upload: 06-12-2023
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/107/2011( Date of Filing : 21 Mar 2011 )1. SITAL KUMAR AGARWAL56 ASHOKA APARTMENTS 68 NEPEAN SEA ROAD MUMBAI 400006...........Complainant(...
Case Number: 107
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Date of Filing: 21-03-2011
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Date of Upload: 18-12-2021
Court Name: StateCommission
Appelant Advocate Mr. M.Lall
Respondant Advocate
Heading1Heading2First Appeal No. A/11/01(Arisen out of Order Dated null in Case No. of District )1. M/s Indian Air Lines113, Gurudwara Rakab Gunj Road BEFORE:HON'BLE MR. JUSTICE Arunabha Basu PRESIDENTHON'BLE MRS. Biji Thomas MEMBER PRESENT:Mr. M.Lall, Advocate for the Appellant...
Case Number: 11
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Date of Filing: 28-03-2011
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Date of Upload: 30-11--0001
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Question : Am I eligible to file case against Indian Air Lines in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Air Lines ?
Answer : A complaint may be made against Indian Air Lines under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.